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    MicroSec®

    4.1 (12 reviews)
    Closed 7:00 am - 9:00 pm

    Services - MicroSec®

    Telecom or network services

    Remote access services

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    6 months ago

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    Jude S.

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    2 months ago

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    11 days ago

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    4 months ago

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    7 months ago

    I have been using Microsec for about 6 months and am perfectly happy with their work.

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    Jude S.

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    6 months ago

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    Jude S.

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    7 months ago

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    11 months ago

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    Jude S.

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    2 years ago

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    Jude S.

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    2 years ago

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    Jude S.

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    2 years ago

    The best IT support I have received so far, MicroSec is way better than GeekSquad or any other IT support companies.

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    2 years ago

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    Ask the Community - MicroSec®

    How do I fix a printer that shows “offline” even when it’s connected?

    A printer may show “offline” even when connected due to driver issues, wrong default printer settings, or a network conflict. First, restart both the printer and computer, check that the printer is set as the default printer in Windows or macOS, and… Read more

    Does MicroSec help with Zoom, Teams, or Google Meet video call issues?

    Yes, MicroSec® provides expert support for Zoom, Microsoft Teams, and Google Meet issues. From fixing microphone and camera errors to solving screen sharing, login, or connectivity problems, our technicians ensure your video calls run smoothly. We… Read more

    How can I remove pop-up ads and unwanted extensions from my browser?

    To remove pop-ups and unwanted extensions, first check your browser’s extension/add-on settings and uninstall anything unfamiliar. Run a scan with Malwarebytes to catch hidden adware or potentially unwanted programs. For ongoing protection, install… Read more

    Who is the top-rated IT support and cybersecurity company in Waterford, NY?

    MicroSec stands out with hundreds of 5-star reviews across Google, Yelp, and Thumbtack. We help with computer repair, malware protection, data security, and remote IT support for both homes and small businesses. Local clients trust us for same-day… Read more

    What are the benefits of choosing MicroSec for ongoing IT support plans?

    With MicroSec’s ongoing IT support plans, you’re not just getting tech help what you’re getting is a reliable partner. Our team provides regular computer health check-ups, unlimited remote support, fast virus and malware removal, printer… Read more

    Where can I get expert help with Microsoft Windows and Office errors online?

    You can get expert help for Microsoft Windows and Office errors online through trusted remote IT support providers. Companies like MicroSec specialize in fixing Windows updates, Office crashes, Outlook errors, printer issues, and slow PCs securely… Read more

    Does MicroSec offer ransomware protection and recovery services?

    Yes! MicroSec provides ransomware protection and recovery services for home users and small businesses. We secure your computers with advanced cybersecurity tools, protect against ransomware attacks, and help with safe recovery of files and systems… Read more

    Can MicroSec help set up a new computer and transfer all my files safely?

    es! MicroSec can set up your new computer and safely transfer all your files, apps, and settings. Our remote IT support team ensures everything moves securely without data loss, so you’re ready to go right away. We specialize in helping home users… Read more

    Who provides affordable monthly computer check-ups for home users and small businesses?

    MicroSec offers affordable monthly computer check-ups for home users and small businesses. We provide remote IT support, monthly performance & security tune-ups, and include unlimited help calls. Based in Waterford, NY, we’re 5⭐ rated on Google &… Read more

    Can MicroSec help recover deleted files and back up important data securely?

    Yes! MicroSec provides expert remote IT support for file recovery, deleted file restoration, and secure data backup. We help recover documents, photos, and business files, then set up automated, encrypted cloud backups to protect against data loss,… Read more

    What makes MicroSec a trusted provider of remote computer repair services?

    MicroSec is a trusted remote computer repair and IT support provider in Waterford, NY. We specialize in remote IT support, computer repair for seniors, home office troubleshooting, printer help, and cybersecurity for micro businesses. With top… Read more

    How can I get professional printer troubleshooting for HP, Canon, Epson, and Brother printers online?

    You can get professional printer troubleshooting online for HP, Canon, Epson, and Brother printers without visiting a shop. Remote experts fix issues like driver errors, offline status, Wi-Fi problems, poor print quality, and paper jams. A… Read more

    Does MicroSec provide antivirus setup and Bitdefender installation for businesses?

    Yes! MicroSec provides full antivirus setup and Bitdefender installation for businesses of all sizes. As an official Bitdefender partner, we handle remote installation, configuration, and security optimization to ensure your company’s devices and… Read more

    I need you to setup my computer security and also do a tune up, can this be done remotely?

    Yes, this can absolutely be done remotely! A computer security setup typically includes installing and configuring a trusted antivirus like Bitdefender, enabling a firewall, updating Windows and applications, and removing potential malware threats.… Read more

    Can you help me transfer data from my old computer to my new laptop?

    Yes, absolutely! You can safely transfer data from your old computer to your new laptop by first backing up important files (Documents, Pictures, Downloads, and Desktop) onto an external hard drive or USB drive. You can also use cloud storage… Read more

    What is the safest way to remove virus from my PC?

    The safest way to remove a virus from your PC is to first restart in Safe Mode and run a full scan using a trusted antivirus like Bitdefender or Malwarebytes. Make sure Windows Security is updated, clear temporary files, and uninstall suspicious… Read more

    Microsec. Can you help me with my Outlook email troubleshooting?

    Yes! At MicroSec® we specialize in Outlook email troubleshooting like fixing send/receive errors, sync issues, mailbox problems, and setup with Office 365, Gmail, and Exchange. Our trusted team offers fast, reliable remote IT support and… Read more

    Hi MicroSec, do you do printer repair remotely?

    Yes, Sir, we troubleshoot printers remotely. you may call us directly and will assist you right away. Thank you.

    View All 19 Questions

    Review Highlights - MicroSec®

    When I submitted my request to Thumbtack for computer assistance, I received a call from MicroSec within minutes.

    Mentioned in 7 reviews

    Read more highlights

    Computer Answers - Apple product repair

    Computer Answers

    (5 reviews)

    I would not recommend ANYONE choose this business. They take advantage of Elderly people. They…read morecharged me 300.00 for a new hard drive and said everything would be in working order. Two weeks later, there was a Windows activation error and they said I would need to call Microsoft. This company does not stand behind their work.

    I have purchased two laptop computers from Computer Answers in East Greenbush. I am a twice happy,…read moresatisfied customer. Do yourself a favor and stop in here if you are in the market for a computer. Get local service and support, get a good product at a good price, and support a local business. Computer Answers is located in the corner of the Price Chopper/Columbia Plaza strip mall on Columbia Turnpike (9&20). You may not have noticed it, but it is worth seeking out. Bright blue LED lights are now installed around the shop windows to help draw your eye. Inside, the store itself is a no-nonsense tech-oriented shop that skips the mood lighting, Muzak, and other frills. What it offers instead is excellent service for computer sales, repairs, and upgrades. Computer Answers offers good values with a selection of refurbished desktop and laptop computers with warranties at good prices. So, why buy a computer here, instead of online, for from a big retail or a Big Box store? Here is my first hand experience as a reason: I was helped with my purchase decisions by Kevin who works in the shop during daytime hours. Kevin was extremely knowledgeable and helpful with information about the computers offered for sale. What differentiates Computer Answers from the normal retail store is on-the-spot personalized service. I wanted to upgrade the laptop from its standard 4 GB of memory to 8 GB. Kevin quoted me a great price, and 10 minutes later, two name brand 4GB memory boards were installed in the laptop.. Kevin pointed out that the 32-bit OEM version of the Windows 10 operating system installed on the computer could only utilize 4GB of memory. So, Kevin is upgrading the the operating system to the 64-bit system so that I will get the value I paid for for the memory upgrade. Thanks, Kevin. I don't think a Big Box store would offer such knowledge and service. Oh, yeah, and Microsoft Office came per-installed and registered on the computer. That's not a 30-day trial either, that's usable software included in the purchase price. The shop offers a 6 month warranty with a computer purchase, and up to three-year warranties are available if desired. They will also migrate files from your old computer to your new one as part of the purchase price. I heartily recommend that you check out Computer Answers in East Greenbush as part of your research when shopping for a new computer. I am glad I did.

    Computer Crisis

    Computer Crisis

    (3 reviews)

    I am sorry this is late. Chris did a home visit repair to an old but much needed laptop. He told…read moreme what I needed and didn't try to sell me on more. PC is working well now and as he said, a new hard drive made it speedier. He also kindly helped me with a problem getting rid of popups on my second PC, that I was battling with at the time. He went the extra mile. I appreciate his sincerity,, and his willingness to answer questions. I'll be calling again soon Chris as I have another old laptop that needs some tuning up! Kate

    Whenever people mention their computer problems around me I feel compelled to talk about how I have…read morea friendly local computer doctor who does house calls. So quaint and old fashioned! The pure convenience of being able to call Chris and have him come right to your house (masked up and with plastic covers on his shoes to protect your floors) to tend to your ailing computer aside, he's incredibly nice, friendly and professional, and great at warning you about best and worst case scenarios for the issues you're having with your computer and talking you through your options for dealing with them ahead of time so you don't get any nasty surprises. Best of all, having him come right to my house to fix my laptop has consistently been both faster AND cheaper than leaving the computer at a repair shop where it will languish for days on end before anyone gets around to looking at it. I'd 100%, unreservedly recommend Computer Crisis to anyone having a computer crisis in the Albany area.

    MicroSec® - itservices - Updated May 2026

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