Tom is the best at what he does. He was open and communicative regarding my computer's issues, explicit in his troubleshooting and resolutions, upfront about the repair price, and most importantly of all, he was professional and amicable. I can't recommend Tom enough! read more

Excellent experience with Tom of Delmartian Tech. I had a new laptop set-up and data plus apps including printer connections transferred. Fees lower than Best Buy Geeks but more importantly, I was confident in Tom's abilities and advice. Very pleased with results. Highly recommend. read more

As a long time computer user, I have had my share of misfortunes --hard drive crashes, corrupted profiles and other assorted problems rendering my computer unusable. I have also had experience with a variety of tech support --from Dell, HP, Microsoft, the Geek Squad, etc. I can state without reservation that Tom at Delmartian Technologies is hands down the BEST tech support I have received. He quickly diagnosed the problem with my computer, explained in simple terms what the likely remedy would be, projected a reasonable time to fix it, quoted a very reasonable price and finished the job much more quickly than projected. I recommend him highly and without any reservation. Clarence S read more

First Class! Tom is a gentleman. Honest, reliable. The platonic ideal of computer genius.

Tom was a find! very fast service and my old laptop running like new. A blackout during a storm shut down power for 6 hrs. When power resumed it blew the hard drive on my laptop. Brought it to Tom and he had it up and running again with new used hard drive and much newer operating system. I am very happy with the service. read more

Reliable service and no drama. If he can't fix it nobody can! My computer was unresponsive and he brought it back to life.

I CANNOT recommend Tom highly enough. Everything he says in the description is true. -He DOES know what he's doing. He'll tell you what's worth fixing and what isn't. He'll talk you through how to find the best quality parts online, what questions to ask sellers, and which bells and whistles you should skip (hello, 2-year warranty that I almost bought!). -He's kind and he'll be endlessly patient with you. No matter how simple the question I asked over text, he gave comprehensive responses without using computer jargon. Like the best professors, Tom never makes you feel dumb for not knowing something. An actual exchange we had: Me: Thank you for all the tips!!! I'm obviously clueless [about which parts to order or what to look for]!! XD Tom: Many people know how to DRIVE cars... far fewer know how to REPAIR them. -He is trustworthy. Speak to him for a few minutes on the phone and you'll sense that this is someone with integrity who is not running his storefront just to make a quick buck. He listens to you and makes suggestions that take your priorities into account. He doesn't make promises he can't keep and he's upfront with you about the real/potential repair costs. When he makes a recommendation, it won't necessarily be the one that will most increase his bank account; you really get the sense that he is advising you like he would a member of his own family. Just a side note: Tom was a "second opinion" I sought after a local mom n' pop repair shop told me my one-year-old laptop wasn't worth fixing. Its display had blown out -- the result of a proper floor-drop and some misguided DIY attempts at taping parts back together. I knew the "computer" part of the computer was fine, because I was able to hook the laptop up to an external monitor using an HDMI cord. I thought that trading the unit into mom n' pop for a refurbished unit (*their* recommendation) seemed wasteful and shortsighted, especially since they never actually took it apart to see what was wrong. Tom accepted that I was not interested in getting rid of this laptop, and before he invited me to bring it in for diagnosis he prepared me for what I could expect cost-wise, whether it turned out to be the best-case scenario OR the worst-case scenario. Turns out... all that it needed was a new LCD screen! He quoted me on labor and told me the typical price range for the part. I had the part delivered to his workshop, and the next day he announced that I could come pick it up! It was all so fast and easy, and now I'm typing this review from my newly repaired laptop with a perfect screen! I can't thank Tom enough. From now on, he is the ONLY computer repair shop I will be using, and I'll be recommending him to anyone I know that has a computer problem from here on out! read more

Definitely the place to go. My cooler died and the part was no longer available. Tom said he could pull the guts to another chassis and install a cooler. Helped pick out parts and did quick work. Labor rates were reasonable and zero upcharge on parts. read more

My computer has required servicing 6 or 7 times during my past 18 years in the Albany area. At various times, I've had horrendous service, mediocre service, and good service (which closed recently). So I decided to give Delmartian Technologies a try just this past weekend. As far as I'm concerned Delmartian is the Cadillac of computer service in our entire area. Tom, the proprietor, is professional, his service was swift, his knowledge was broad and deep, his pricing was more than reasonable. And even though the problem was of my own making, he put me completely at ease. I'm trying to look for anything to "ding" him on, but there really isn't a single thing. The next time I need service, Delmartian Technologies will be the place I return to. No doubt in my mind! read more

Tom is great guy. Agreed to meet at the last minute to look at my laptop right away. I did something really stupid by breaking something on my laptop, then trying to fix it myself but only making it worse. Tom attempted to fix the damage I did but was unable to, but that is my fault, not his. The point I want to make is that he worked on my computer trying to fix the problem but would not take any money from me. He then told me exactly how to resolve the problem at a minimum cost. His knowledge and expertise seem above par. I will definitely go back if I have computer trouble in the future. read more

Tom recently repaired an old hard drive and configured a new machine for me, installing programs and transferring requested (previously inaccessible) files. He did exactly what I wanted while also making sensible and smart sideline recommendations, allowing me to decide how to proceed. The work was literally done the next day. His price was not only reasonable, it was lower than his initial estimation. Afterward, Tom continued to assist me by answering a few follow-up questions via text. I found him to be trustworthy, skilled, and communicative. I highly recommend him. Thanks, Tom! read more

Tom Karpowitz saved the day for me! My laptop crashed and I didn't know where to turn. I decided to try Delmartian Technologies after reading the terrific reviews. He is amazing! So knowledgeable, so patient and seems like a really nice guy. I'm not very tech savvy to say the least and he was so patient and explained things in terms I could understand. He retrieved the data from my hard drive and moved it it to a new lap top that I purchased. Everything went very smoothly and I was so relieved. Oh, and did I mention his prices are very reasonable. I couldn't be happier. I highly recommend Delmartian Technologies! read more

The price at pick-up was higher than what I was quoted over the phone. Need I say more.

I was in a panic about losing important data. I called Tom, who fixed a problem for me a few years ago and he took care of it. He really knows what he's doing. Instant diagnosis of our problem, quick turn around and reasonable price. Who could ask for more? I would highly recommend Tom at Delmartian to anyone with computer repair needs. read more

I highly recommed Tom Karpowitz and Delmartian Technologies. He was fast, honest, economical, and fixed my very slow Dell PC in no time. I really appreciated his policy of not charging if he can't help. Most of all, I am so happy that he steered me away from some costly add-ons that were slowing down my computer. I recommend him highly! read more

Best computer repair service i have ever used. Fast, very reasonable and when i thought i had a problem after (but i really didnt), i was called back immediately and had everything explained. Highly recommend read more

Reached out to Tom because of the reviews here and am I glad I did! Business laptop went dark at precisely the time we needed the info which had not yet been backed up that week. All financial data sat behind that dark mocking screen. Called some associates and got a few numbers/sites but confidence was low and resignation began to replace panic when I tried good old Yelp! Started sifting through the local services and found that Delmartion Technologies got NOTHING but 5 Stars and the language of the reviews made me instantly hopeful. Found out what everyone else did and will when they contact Tom: Best computer service in the area. Professional and a gentleman, he had me at my ease on the phone and when dropping of the unit. Went above and beyond to help quickly and had my files restored to both my hard drive and a backup. Problem not only solved but we didn't miss a beat. When he gave me the bill, I could not believe it. He could have asked me for about anything and I would have smiled and handed it over but he instead charged a sum that made me ashamed to not offer him more. Bottom line: if you need computer help stop wasting time looking elsewhere and call Tom at Delmartion Technologies. It will be the best computer related decision you'll ever make. read more

Tom was phenomenal. Quick & very professional. Tom fixed my Sony laptop within 2 days after it took a spill off the desk. Needed a new HD & back to normal. I'd recommend Tom to everyone for Pc repair read more