Capital Tech swooped in to save the day to replace my laptop's battery when it decided to swell up…read moreand become a fire hazard while I was visiting family upstate and stranded without a car. Capital Tech quickly reached out after I posted my desperate plea through Yelp, and were willing to come out to where I was to pick up the machine, quickly identify the model of the necessary part, and gave me the option to have shipment for the replacement expedited, dramatically shortening the turnaround time for the whole process. Throughout, they were very communicative, reaching out with regular updates on the status of the job, and their charges for parts and labor were entirely fair and quite competitive -- moreover, their willingness to come out on site within their service area (an approx. 25 mile radius) was truly a lifesaver in my case. I am very grateful for their service and would heartily recommend them.

The technicians arrived on time and professionally installed two TVs with the requested mounting…read morebrackets. They were neat and courteous and kept me informed of any additional work or expenses as the job progressed.

I have been a customer of Computer Sense for twenty years or more, Andrew has always taken care of…read moremy needs and did his best to explain things to me. He listens to his customers and guides them in the direction that best suits their situation without trying to sell them more than they need.

Computer Sense has built my last 2 computers. I own a small community paper here in this community,…read more and I do all of the graphics myself. My needs are unique, I need a fast, graphically intense computer that can also handle Microsoft spreadsheets, billing, massive downloads. My needs are hybrid- and Andrew realizes that a "one size fit's all" is not going to do what I need. Even more impressive- beyond his technological skills, Andrew is a really nice person. I have been in his store and watched as customers, neighbors, senior citizens, have come in with "locked up" laptops. They clicked on "something" and now have the blinking virus screen. He just smiles, opens up their computer and has miraculously fixed a few right in front of me. He knows their names. He makes them comfortable. They didn't need to call for an appointment 3 days from now. That's why he has been in business for so many years. If you need a computer, or need a repair, do yourself a favor and go to Computer Sense. You won't be sorry.

While I'm usually the techy in our home, occasionally I get stumped and have to call in backup…read more Fortunately for me, I stumbled upon The Computer Mechanic in Schenectady! Before I get into it, let me give you some background... In my home, an annual trend has slowly formed with the simple phrase, "Something happened to my computer". It started with a pricey Macbook, where liquid was accidentally spilled onto the device. The Apple store happily offered a fix that cost nearly as much as a new computer -- which led to me purchasing a newer Macbook -- only to have the motherboard die 9 months later with another hefty $800+ fix. So now we have significantly less expensive, and oddly more powerful Chromebooks! Well the other day, the same chilling phrase echoed in my home, "Something happened to my computer". I researched and tried everything I could find online, positive that I was following the right directions, but to no avail. So I decided to seek outside help (!sacrilege!) and came upon The Computer Mechanic's Google Maps result and website. I filled out the online form, and within minutes, I had a short and to the point response. It was after hours, so the next day I hopped into my car and drove over. Being an 80's Nerd myself, the business was exactly what I had hoped it would be. Quiet, lots of computers and parts everywhere, a beautiful wall of old motherboards, and uncomfortably bright glow of several monitors. The guy behind the counter took the Chromebook and said, "when do you want it back by?" To which I replied, "when could it be done? I mean, I have no idea how long it will take." He said, "it shouldn't take too long", and it was late afternoon, so I suggested the following day. Then I confirmed that I provided my email and phone number on the webform and left. The next day, I emailed to check in, and they said it was read. I showed up, cracked a few jokes that didn't seem to land, swiped my Credit Card, and was out the door in minutes. In all honesty, these guys were really great and seemed to know what they were doing. They were even running their "Wipe & Reload for $60" special, so it cost practically nothing compared to places like Geek Squad. It's definitely a no-frills experience. But when you just want to get your computer back up and running, without being upsold on a bunch of garbage you don't need, this winds up being the absolute best type of experience one could hope for. And because it was so inexpensive, I can afford to go to The Computer Mechanic instead of wasting hours trying to figure it out myself. The next time I'll absolutely be back for my annual, "Something happened to my computer" pilgrimage.

Erik and Oscar are very knowledgeable. Pleasant to work with. Can fix any computer or electronics…read more Highly recommended.

Adam is expert and very kind. He helped me with an old Garmin GPS and took the time to help get it…read moreworking even tho a replacement battery is not available. Had a previous experience when my computer was hacked. He not only got rid of the viruses but also calmed me down. His fees are very reasonable. Highly recommend Adam whenever you need tech help! Gloria M.

I had an issue while putting together my custom pc and brought it in when I got my pc back not only…read moredid they fix my issue but all of my wires had been organized so much better and everything was spotless they went above and beyond and the price was beyond reasonable highly recommend bring your pc here

Jay is absolutely the best service technician I have ever had the pleasure of using! He went out of…read morehis way to find me the exact OEM screen replacement I needed for my phone and even gave me an opening to have it replaced at his house on a Sunday afternoon! I will definitely refer him to all my friends who might need any kind of electronics service. Once again, he is by far the best! Art S.

I didn't even know a phone could crash! 1 hr and 10 min drive to the most amazing person, Jay, to…read morethe rescue! He was able to restore my phone back to working order(after a full charge) perfectly. Pricing is amazing as well, not taking advantage of an old lady not knowing a thing about cell phone repairs. I can't recommend him enough, worth 10 stars!

I was incredibly impressed by this shop, small spot right on State Street. I was a little nervous…read moreat first, but Rob who works there was super nice and helpful. I was quoted an enormous cost by Apple to fix my hard drive, it also would have required me to send my computer in the mail, etc.. Instead, it was finished by Computer Answers in a few days for half the cost and all in person. I am incredibly satisfied with my transaction here. Thanks again guys!

My mother's laptop had severe overheating. I took it to Computer Answers and it was fixed quickly…read moreand professionally. Total disassembly and cleaning, including new heat sink paste, for a very reasonable price. I was very impressed with the young man in dreads at the Computer Answers branch at 1119 State St. He really knew what he was doing and did an excellent job for me. (I'm sorry, young man in dreads: I am terrible with names, and I forgot yours as I usually do. But again: great job!)

My search for a good computer repair shop almost ended in a nightmare. Fortunately, before things…read moretotally went south, I did an online search and found ComputeRx in Niskayuna. Mike Kanciruk has been in the repair business for more than 15 years. He's racked up great reviews which convinced me to give ComputeRx a try. Mike fixed my broken MacBook Pro in about a week. The laptop screen had cracked and I forgetfully let the warranty expire. Ugh! Mike charged me $75 for labor to install a new replacement screen which he had to order. It wasn't cheap. The whole thing ran me close to $600. I like Mike because he was upfront about costs and what needed to be done. Initially, I took my broken laptop to a repair shop near me where it just sat untouched for more than two weeks. The repair cost they finally quoted was between $100-$200 more than what ComputeRx actually charged, plus they wanted the money upfront. I had a bad feeling about that so I took my laptop back and brought it to ComputeRx instead. So glad I did. ComputeRx at 2215 Nott St. It shares an office with Nott Street Office, a shipping and copy business. They're few doors down from Lange's Pharmacy. .

What business does this nowadays?? ComputerX diagnosed my laptop and when I got home, the "fix"…read moredidn't work. I called his cellphone and he responded within minutes telling me his office was closed for the week and that he was going to pick up his son. However, I needed my laptop for the weekend. He was incredibly sympathetic and said he would reopen his office at a later time on that Friday. He shares space with another business and when I entered the space, the other business people informed me that Mike left. I explained that he was coming back to reexamine my machine. The people said Mike never does that. Well, he did!! And I am grateful. He fixed my machine and we both parted smiling. Now THAT is great business. Go to ComputerX for your computer needs!!

Corbin, excellent! Cleaned out my (VERY DIRTY) phone, and didn't look down his nose at me. THEN, he…read morerepaired it for a fee much less than buyig a NEW phone, which my carrier in the mall WAS DYING for me to buy and the moment I went into my CARRIER's STORE, began the pushing and the shoving using an enthusiastic bully to GET ME TO BUY another expensive (for each month's fee I'd be owing them until I OWNED the dang phone -- DO I REALLY need the "latest" model? -- SERIOUSLY!) So, Corbin's and his staff's work and attitude leave you satisfied. Very pleasant - professional and KNOWLEDGEABLE. Hours, decent, too. Price good. I could have done without the extra days of waiting -- but that's just me -- NOT the business. Phone was READY when they said (go figure! Who does that, now?)

I dropped off my iPhone with a cracked screen to Cell Phone Fixer yesterday. They ordered a new…read morescreen, received it and installed it within 24 hours, and the price was reasonable. Nice people to do business with and highly recommended.