My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have used this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs. read more

I have been here twice in the past couple of years for repair work. Once, I lost files on my computer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work! read more

Any time we've needed help with a problem with one of our computers or printers, we've always gone to Spaulding's and have always received excellent service and at very fair prices. The place doesn't look like much from the outside but don't let that deter you.....the knowledge, expertise, friendliness, and fairness of their customer service is the best! After having been ripped off in the past at other computer-repair places, we won't go anywhere other than Spaulding for all our computer needs now. read more

TJ was great! Lost a screw for the back of my laptop and he helped me find a screw that fit as seamlessly as he could. Didn't even charge me and was a great guy with customer service! read more

I was working on a friend's computer but couldn't figure out why the system was failing. I took my computer to Spaulding Computers for help and the team gave me some ideas on how to proceed. They admitted there wasn't much they could assist with but this was welcomed as they didn't try to sell me on parts / services I did not need. I appreciate that a great deal. I'll be using these guys in the future! PS - replacing the processor worked! read more

I have an older Macbook Pro that has needed work twice. TJ at Spaulding Computers is friendly, courteous, professional, and very knowledgeable and fixed the problems I had with quick turnaround times. The price was quite reasonable, too. You can't find a better place to bring your computer. (This review was posted through Google and lists a San Francisco address. I don't know why. I'm from Albany.) read more

TJ was quick, efficient, and competent. I had an HP Envy laptop with a bad SSD. TJ installed a new SSD and operating system. I was up and running in just a few days. read more

Had an issue and they gave me the best advice, free of charge. Very highly recommended.

My son moved to the Albany area to pursue the next chapter of his life and he brought his computer with him. When he attempted to fire up his computer it didn't work. I found Spaulding Computers through Yelp and called. The gentleman I spoke to was very nice and understanding. My son brought his computer to him and he was able to fix it that day, even though with Covid, he initially wasn't able to promise a quick turnaround. Spaulding Computers not only fixed my son's computer but also helped him relax and ease his worry with their kindness and professionalism. read more

TJ is the best! He is knowledgeable in pretty much anything having to do with technology and as someone who is just the opposite, I ask a lot of questions and he has always been exceedingly patient with me. I once brought him a repair that proved to be very challenging and he kept at it until it was as promised and although he had spent quite a lot of time on it, the price was exactly what he had originally quoted me! He is also honest and won't recommend trying to resurrect something that is not worthy of repair just to make a few bucks. Seems these days that he may be of a dying breed - a business owner who excels at customer service and quality of workmanship! read more

Very helpful and resolved issues completely! Courteous and fair price for the repair work.

Highly recommend. Great service and great price. I Brought in my laptop that crashed and I thought it was done for good. They ended up fixing it for 75 bucks and I was on my way. Sure beats spending 800 on a new computer! read more

I got the deadly Blue screen on my PC and couldn't do anything with it. I talked with friends in an attempt to find somewhere that I could get a trustworthy repair. That's when I found Spaulding. I got my computer back and it started up right away and all my programs are working just when I thought I'd have to buy a new one. Hope I don't have a future problem, but if I do I'll know where to go - Spaulding Computers. read more

Very fast and less than efficient. Apple certified and he says he'll work with your time restraints. I saw him tell several walk-ins to call and make an appointment. He really did a number of my metallic frame when he did a screen replacement. Professional and courteous, but a butcher when it comes to the repairs.He has a little ways to go on customer service. Sorry, TJ. read more

I was disappointed that they didn't offer free wifi in the "waiting room", but the wait to fix the power button on my Apple iPhone 4 was much shorter than expected. Friendly and knowledgeable. They accept payment through Square! read more

Well COVID had no effect on Spaulding Computers. By far the best experience I have had with repair services in general. Quick and prompt. Explained what was wrong, needed, and time it would take. Two MacBooks back up and running like new at a significant less cost than AppleCare and a lot quicker. read more

What a great place ! They diagnosed my Mac the minute i brought it in, gave me a price and guaranteed the price. I picked up my laptop today and everything is perfect. I will be going back again. read more

I have had several little projects where i've needed random parts, TJ has always come through. He's the guy to go to if you have an older mac or PC that needs some TLC. read more

Splauding's is great. I got a fast and accurate quote on my PC repair. Within days it was fixed and as good as new! He even fixes cracked cell phone screens. I don't trust anyone else with my computer anymore. I don't think anyone knows more about computer's than T.J. Spaulding. read more

This is the second time I have used Spaulding computer, the first time was at their previous location. I have found them to be polite and personable, knowledgable and very reasonable in pricing. Both times my computer was diagnosed and fixed professionaly and on time. Their new location is very easy to find on Central ave next to TJ's resturant. I highly recommend this business to anyone who has issues with their television or computer! read more

TJ is very knowledgeable and he went out of his way to get my work done in a timely manner. Highly recommend. Armaan Shaviri. President & CEO. Coco4usa, Inc. read more

I recently took my high end ASUS computer to Spaulding Computers with a host of operating issues. TJ provided excellent service to bring my machine back to snuff. Turn around time and repair costs were extremely efficient and more than reasonable! Spaulding will be my go-to place for computer issues in the future! From my experience, this a well run small business that deserves recognition and traffic! read more

Have had several iPhones and MacBooks repaired at Spaulding Computers. TJ is very knowledgeable regarding Apple products and is able to quickly diagnose the problem. Always high quality work, a fair price, and quick service. Would definitely recommend. read more

Last week my 10 year old iMac died. Apple won't repair an "obsolete" device but TJ at Spalding Computer was efficient, fair and reliable in assessing the condition of my old iMac, downloading my data, directing me to the steps necessary to get back in business (need an external drive and a new computer) and putting the data on a new device. And when I was in the shop I saw him work with folks with broken iPhones, iPads and a senior citizen who needed help getting on-line. I observed TJ handle these customers patiently and fairly. I'm recommending Spalding Computers to everyone. Chuck Naylor read more

Sorry, TJ, your terrible customer service gets a rare 1-star rating from me. I usually try to see the positive, but after two weeks of false promises, repeated requests for more time, and changing repair plans, this customer just had to cut her losses and take her business elsewhere. read more

I visited Spaulding on 7/21/2018 with a Thinkpad that started but had a black screen. TJ opened up the case while I was there and did some diagnostics, though the problem was not completely solved. He suggested a couple of things I could do when I got home; I tried them, and they worked. So he's a genius, and I'm a genius for contacting him. read more

I can't praise TJ enough! Fixed my phone problem in minutes (a jammed sim tray and broken key in the sim hole...yup!) and gave me advice on what to do (and not to do) next. Great service and prices. Highly recommended. read more

Had a Lenovo laptop that wouldn't boot and a MacBook Air maxed out on storage. TJ was able to fix the Lenovo. I got a replacement MB Air with mush larger SSD, and he partitioned part of the drive with Boot Camp and installed Windows 10 Pro. Now everything is on one laptop and runs great. Very reasonable prices. Next time I have a computer problem, this is where I'll go. read more

My computer got a virus on it 2 days before a big presentation I had to give. The next morning i woke up and called and they said to bring it in. I dropped it off at 10 and had it back by 5 working perfectly with a free installment of new anti-virus software for less than the price quoted. With computer repair it's really hit or miss when it comes to the skill and honesty of the people you meet. T.J. was the guy that worked on my computer and I was really impressed with the fairness of price and quality, not to mention speed. Would def. recommend to anyone who needs a fix and quick. read more

I brought my Windows laptop in this afternoon for what I thought might be a battery replacement or a death rattle with file extraction. It had been playing dead for a couple of weeks after a Windows 10 update months ago. I left it plugged in & got an iPad. Amazingly enough, once I got it in to Spaulding, and after some hesitation, it booted up. Rather than making me feel foolish, TJ explained the problems with the Windows 10 updates & said this is a common issue -- even the extreme 'hanging' despite multiple attempts to shut down & re-boot. In short, I got a boatload of advice about various tech issues 'on the house,' and a lead on a possible replacement for my Windows-based laptop -- all in a civilized, courteous conversation on a late Friday afternoon. I would recommend this shop to anyone looking for honest, knowledgeable service. read more

Great customer service. Above and beyond when explaining challenges and options for repair. Quick work. Fair prices.

Highly recommended. Fast and courteous customer service. I was in and out in less than 30 minutes. So much better than going to the Apple Store. Thanks TJ!!! read more

Convenient location, fast and friendly service, great prices. I called to see how much it would be for a phone battery replacement and they double-checked to be sure they had stock before I came in. Didn't have stock that day but it came in the next day. I went in on Saturday, they changed out my battery in about 10 minutes and off I went. Best price in town for my iphone 6s. Best service and results I could've hoped for. I'll be checking with them again for future electronics needs. read more

TJ provided me excellent customer service as well as a superior knowledge of the Apple products. I was going to use a kiosk in the mall to repair my broken IPhone 5 and I'm grateful I didn't. After learning that some if not all kiosk technicians use OEM parts off of EBay and hearing horror stories working with Spalding Computers was a pleasant surprise. read more

In one word "Excellent "! Figured out issue immediately and took care out it. When I asked him what I owed him he replied "whatever you want to give me". What I heard was "nothing, but a tip would be appreciated". He could have taken the computer, called me back later and charged me whatever he wanted. He took the time to check it first and resolve issue on the spot. Was happy to tip him. Obviously won't happen in all cases but worked for me this episode. Will us him again should I have future needs. read more

They are very knowledgeable ,quick turnaround , fair price. Their attention to detail was very refreshing after dealing with other repairs shops read more

Don't know all of the technicalities, suffice it to say my computer was totally messed up. Could not access any of my documents, downloads, pictures, bookmarks, etc. Said all folders were empty. Talk about a sinking feeling! Had read excellent reviews of Spaulding Computers on Yelp, so I called TJ on a Friday afternoon at 2:00 and he said to bring it in and he would look at it over the weekend. Brought it in, and he fixed it right then and there in no time at all. Again, don't know how he fixed it, but only know that it was something that I could have never done in million years. TJ is extremely knowledgeable, is friendly, and does not talk down to someone like myself, who does not know a whole lot about computers. What he charged me was very reasonable and worth every penny! read more

The guy is honest, knowledgeable and friendly. He tells you how it is and charges only what is quoted. If more work is needed, he calls you first. This place is great and it does not gouge your wallet. I would recommend Spaulding for ALL your tech needs. They deserve your business. For all of your Windows 10 problems, he is the guy and he stands behind his work. read more

Nothing short of a miracle. In a world where repair and parts have to be supplied from crappy 3rd party vendors or worse due to ridiculous copyrights, TJ saved me thousands and fixed my 2012 MacBook Pro with a "used" screen, that was far less used than my own, in literally an hour! Extremely kind customer service, affordable pricing, and an all around miracle worker. read more

The service I received from this place was incredibly impressive. I had a problem with my I phone cell phone battery not holding charge so I went in to have it replaced . The tech who is also the owner was so helpful and straightforward , and couldn't have been more patient .. He replaced the battery but I returned 2 days later as still wasn't holding the charge very long. . I might add that his battery was $40 versus $80 at apple. So I came a second time and he graciously offered to replaced it again, at no charge with another battery.Also his batteries are are also made by the same people that make it for apple. Anyway after subsequently going to the verizon and apple stores I found out that I need a new phone as this is very common with phones that are 2 1/2 years old like mine (called battery drain) . He also was so gracious to tell me that please come back before you get new phone and I will gladly remove the second battery, put yours back in and give you a full refund.That means two times he replaced the battery, and won't charge me a dime !!!!! That is world class customer service in my opinion .I also saw him in action with two other customers that had computer problems while I was there and his demeanor and his knowledge is definitely exemplary and commendable !!!!! read more