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    Wireless Hope

    4.1 (14 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Wireless Hope

    Data recovery

    Desktop computer body repair

    Desktop computer support

    14 More Services

    Device support or repair

    Cloud services

    Telecom or network services

    Remote access services

    Server services

    VOIP services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer support

    Tablet body repair

    Tablet support

    Video game console support

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    Ethnicity Accessories for your vehicle as well as for you to wear.
    Dolley J.

    This is a unique store in uptown Schenectady, I came here to get an iPhone 8 repaired, unfortunately my iPhone was fully gone out of commission, but they did give me a great deal on a new iPhone 8. This store provides many services for your mobile devices, and at a good price. I took the time to view Wireless hope on Facebook and their associates are very skilled at fixing phones. Upon visiting the store I found it to be very versatile, which makes this place stand out amongst its competitors in the town of Schenectady. They sell everything from mobile devices to clothing. They have hover boards, power wheels for the kids, bikes, and much more. They have great customer service, they are always available on Facebook messenger to chat with you if you have any questions or concerns, as well as speaking with you on the phone. They have an artist who customizes clothing, and accessories with his fantastic airbrush skills. They even have toys for the kids, and accessories for your vehicle. If you need to get your device repaired or if you are looking to upgrade your entertainment center at home, stop on by and check them out. You can also call them at 518-393-7620 Follow them on Instagram @wireless_hope. I had a great experience with them, and will do business with them again. It's super convenient that they are right here in town, and that saves you gas from having to travel all the way to the mall to fix your device. I would recommend them to everyone.

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    CeX

    CeX

    (3 reviews)

    Love this place. Has the world's most chill laid back employees. Please don't be rude to this…read morebusiness if they don't give you the price you want for your used electronic item. They are after all, A BUSINESS and they already pay top dollar for used electronics. They have a very funny name and it was actually created by a bunch of satirical British men which makes me love the company's personality even more. Has a great selection of gently used cheap movies for date nights if Netflix doesn't have the movie you're looking for to stream (happens to me 99% of the time).

    It's a convenient place to bring electronics when you need cash but you really should watch out…read morebecause the people that work there have no idea what they are doing (maybe with the exception of the store manager). The first time I brought stuff in the guy working misquoted me a higher number for one of the items I brought in by A LOT. The second time I brought stuff in a different guy told me, after running it through some "tests", that my iPhone was locked to the ATT network even after I told them that couldn't be possible because I purchased it unlocked directly from Apple. He offered me at least $50 less for it because of this. In addition, they rejected another one of my items because they "couldn't get it to charge". Needless to say I did not sell my items to them. I got home popped a Verizon SIM card in my iPhone and LO AND BEHOLD the phone works. I also plugged the other item in and LO AND BEHOLD it charged right up and held its charge. Basically they wasted an hour of my life and lost business. I do hope the guy who told me my iPhone was locked just made an honest mistake BUT he would have some money to gain if he had convinced me to sell it to him at the lower locked price then turned around and sold it as an unlocked. My suggestion to you would be to make sure you go on the CEX website and get your own quote for the items you are thinking of bringing in. Secondly, try and be in the store when the manager Alissa is working because she actually knows what she's doing. Several of the employees there are unprofessional, slightly rude, and don't know how to do their job correctly.

    RadioShack

    RadioShack

    (1 review)

    I'll start with what happened to Radio Shacks in general, and then get on to what's wrong with this…read moreparticular Radio Shack. Radio Shack started out as a supply-and-advice center for very serious electronic hobbyists. It could get you parts, and you could usually run into the local fanatic about small electrics and electronics behind the desk who would steer you towards the right solution to your technical problems. There were a lot of ham operators and early solid state enthusiasts among the dedicated clientele. Gradually it became the place to go to get both the electrical part you needed AND advice about more mundane things, like how to swap out plugs or install your own TV antenna, and Radio Shack established its rep as the place for "regular" people, not just DIY/hobbyist types, to go. You could get odd-sized batteries and still get the excellent advice. Then Radio Shack started moving into what I'd call low-end retail electronics. You could buy a TV there, not just the parts to fix one (which you can't do anymore). Then home computers, for a while. And a VCR. And so forth, as each new generation of equipment which first required extra help and explanations came along. And while they never grew to the Best Buy level, since the footprint of their typical "shack" was small, they continued to keep a reputation as the place you could go to for decent quick help with solving a particular problem with your electron-powered device. And then came the cell phone. Now, Radio Shack has devolved to the point where they're essentially a cell-phone advice-and-sales place that still stocks a lot of other stuff. The employees get trained on how to swap out your number and get you up and running on your cell phone, and they seem to specialize in the clients who are accustomed to coming there and maybe not so much directly to a single-carrier cell phone store. I know this because I've been waiting on getting help at several Radio Shack locations for years now, listening to Joe Rotaryphone have the cell phone explained to him by the staff, while I'm trying to find where they left the inverters and soldering wire. And along the way, they've dropped training their employees about anything else. The local nerd patrol have found their skills are more marketable and appreciated elsewhere, so your friendly neighborhood smart-electronics-self-trained-geek no longer wants to work here. So you get run in the mill retail clerks who are well trained and versed on the cell phone thing but not about anything else. Which brings me to this location. While I've noticed the above about many Radio Shack locations over the years, this one has been particularly bad with respect to the following. * The clerks don't know their own stock. It's not just that they don't know what it is I'm talking about when I come in and talk about some basic item (and I'm not even talking diodes, I'm talking digital thermometers and rheostats and the like), they don't _even know what's in their store_. * On three of the past five occasions I've come to this location, they have had the item I wanted to buy _mispriced_ on the shelf, and then refused to honor the "marked" price on the shelf. Their POS database is king, I suppose, but this is either sloppy or dishonest or a little bit of both. * They DO NOT UNDERSTAND THE BASICS OF ELECTRICITY. I could go into detail here, but I'm sure you don't care for the purposes of this review. But by way of a simple example, I recently had a clerk pull out a lithium and a nicad battery (they were low on stock on the former) and claim I could mix them in the same device. (Don't try at home.) I had one who was utterly unclear about the basic concept behind surge protection. I had another who did _not understand the difference between switched and unswitched_. So what's the point of coming in here? I have to find everything myself, they don't understand what they've got, and three quarters of the time they want to order something specific I want out of a catalog. YO, I CAN SURF THE WEB, DUDES, and buy on-line myself. I will say the staff here have always been friendly, prompt (barring the odd cellphone sale to Joe Rotaryphone), and willing to help (if utterly unable) but I'm at my end with the Shack. I will probably stop in occasionally for the item I have to have now that I can find and understand how to use myself, but I have no need for a cell phone and if I did I'd be smart enough to go to a cell phone carrier after researching it in advance. I do not rant. It's just a sad coda on a long, long relationship with the Shack and writing this review is part of my process. I have moved on to the fifth stage, acceptance, here, and that's all good.

    Target

    Target

    (21 reviews)

    $$

    Love the selection of food and also the dog food/treats my dog enjoys with reasonable/comparable…read moreprices. Fella at checkout today was probably having a bad day. I smiled and greeted him, no response. He seemed annoyed at having to open the 2 gift cards I was buying as.....gifts. Made a mess of the backs of those cards which look awful as I am giving them as gifts.

    This place feels like what I remember KMart being like before it started to really go down hill…read more It's not a bad place, but the parking lot pretty much is. They tend to have what you order online, but when you go inside to pick up because they decided that day that they're either understaffed or don't feel like bringing it out to your car, you realize that this place is a bit disorganized. Returns checkout where they tell you to go has two sets of registers... one for returns and another for order pickup & registry. They'll just close the order pickup one and then not tell you... they'll pretend that the register isn't there and that you're not standing in front of it because you read the signs. Then employees will come and ignore you... if you're trans, they'll even misgender you despite a transman working there too... well, whatever... that's the area, I guess. Speaking of the area, I parked my car in the "pick up area" because they said they weren't coming out because of "inclement weather" while it wasn't that cold, not snowing, not raining, not even windy, just overcast... they were just understaffed and didn't bother to mention it while you placed the order. So then I dealt with the rest of it when you went inside... and you realized that the entire returns area is just a complete mess with no lane boundaries.. and just walking around shopping carts. The neighborhood seems to be taking a downward turn because as I come out of my car to go inside, two high school kids come up and ask if I wanted to buy candy for their high school... this is the kind of 3rd world crap I'd deal with if I went to my father's home country of the Dominican Republic where they try to make you buy Chiclets gum you don't want. I used to get pick up orders here instead of Clifton Park where I lived because they'd actually have stuff here I wanted to get vs Clifton Park. But I'm a bit done with Target now. Between that experience and the one where I went down the road to Cohoes and they gave me all dented food and some expired products, this is about what KMart stared becoming in the 90s near me... just people not caring and disorganization. I hate going to the returns counter and next time I have that start of an experience, I'll just cancel the order and let you all put the food back. The area just seems like it's going down hill and it's probably not just the Target, but even Papa Johns on the other side of the lot feels like you walked into a bad part of town and everyone's just looking for a fight.... There are better places to go.

    Wireless Hope - cellphoneaccessories - Updated May 2026

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