My OnePlus 8 had a broken screen and the black spot was growing. I needed to get it fixed. Not…read moreonly were they able to remedy the issue but when i discovered a fault with the new one they were quick, efficient and throughly tested the replacement. They were wonderful and I absolutely recommend them for your phone repair needs.

Boy, did these guys rip me off. I visited the store to replace just the charging cable for my…read moreMacBook Air. They gave me a used one, taken off a Mac they had set-up in the store. They told me the price was $62.40. When I questioned the price they told me the cable was tough to find, so I trusted them to be truthful. But after I returned home, I went online and found the most expensive cable was one I could have purchased directly from Apple for under $30. Google and eBay had the price at around $8-$10 with free shipping. While I should have returned it to the store, I figured learned my lesson and never trust this store again. NEVER!!!!! Buyer beware.

I was incredibly impressed by this shop, small spot right on State Street. I was a little nervous…read moreat first, but Rob who works there was super nice and helpful. I was quoted an enormous cost by Apple to fix my hard drive, it also would have required me to send my computer in the mail, etc.. Instead, it was finished by Computer Answers in a few days for half the cost and all in person. I am incredibly satisfied with my transaction here. Thanks again guys!

My mother's laptop had severe overheating. I took it to Computer Answers and it was fixed quickly…read moreand professionally. Total disassembly and cleaning, including new heat sink paste, for a very reasonable price. I was very impressed with the young man in dreads at the Computer Answers branch at 1119 State St. He really knew what he was doing and did an excellent job for me. (I'm sorry, young man in dreads: I am terrible with names, and I forgot yours as I usually do. But again: great job!)

Traded in my phone to this store last year and was promised a credit. I still have yet to receive…read moremy credit and the phone was stolen by a member of the store. I reached out to the manager in JUNE and they still haven't been able to get me a credit. I have never been so mistreated by a business and can't wait until this is resolved so I can ditch Verizon since this is the kind of business they run

Beautiful Verizon store with an amazing group of individuals who really know how to help a customer.read more

It will sound random. But we were literally passing through Albany on our way North, and on a…read moreFriday morning, we needed to buy a used iPhone to replace the one I was using. A quick search yielded these guys who were along our route, and we made the quick stop. And were the first ones there when the doors opened that morning. Don't let the location or look of the shop fool you, these guys were extremely helpful and knowledgeable. They had a pretty good product selection - I got my used iPhone 7 at a good price (it looked almost brand new). And the counter guy even helped me switch SIM cards, and made sure everything was working to my satisfaction. We were in and out in 20 minutes, and continued along our drive without missing a beat. Sadly, we don't live nearby or I would be a more frequent customer. If you live in the area, then this should be on your list of handy resources for your cell and tablet needs. Keep up the good work guys.

You hate to pile on a business that's already gone out of business but these people really screwed…read moreme. Not long before closing up shop sometime in March 2019, I had my iPhone battery replaced. It was $79.99. Within a month, something in my phone starts rattling around. A short time after that the phone had issues accepting the power to the form the lightening cable. I called Phone Wizard who I discovered had gone belly-up. So I took it elsewhere. These folks opened up my phone and told me the following: "Your battery is is barely connected by a tiny power cord to the rest of the phone. That's what rattling around. Also, whoever put the battery in gave you a used battery that was literally glued in place." Totally unacceptable. I had to pay $60 for another (new) battery because the good folks at Phone Wizard seemingly had at best had no clue what they were doing, or at worst willfully screwed me over. Shame on these people and their business practices.

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

I had a very frustrating experience with Boomer McLeod and feel obligated to share it so others can…read morebe aware. I brought my 2018 Tahoe in for what should have been a straightforward audio-related job--upgrading and properly routing power and ground wiring for my system. Instead, this turned into a much bigger issue. After picking up my vehicle, I immediately started experiencing electrical problems that were never present before. My voltage was dropping dangerously low, my stereo system began cutting out, my amp failed, and even unrelated components like my fog lights started acting inconsistently. When I brought the vehicle back, instead of taking accountability, I was told my amp was bad and ended up purchasing a replacement through them. I was also advised that my alternator might be the issue--despite my Tahoe only having around 66k miles--so I spent additional money replacing that as well. None of this resolved the core problem. To make matters worse, when I scanned my vehicle myself, I found multiple BCM (Body Control Module) faults that appeared after they worked on it--something I never had prior. I've made multiple attempts to resolve this directly with them, including reaching out again today after being told the owner would speak with me. Instead, I was told he was unavailable and "getting on a plane," which felt like just another excuse and more runaround. At this point, I'm left with a vehicle that has ongoing electrical issues, money spent on parts I likely didn't need, and no accountability from the shop that caused the problem in the first place. I strongly recommend anyone considering this shop proceed with caution. What started as a simple install turned into a costly and stressful situation with no resolution.

Highly experienced installers well qualified salespersons. In business over 3 decades. No better…read moreplace for car electronics.