The service has not yet been provided but the communication is great so far. Vendor will disconnect…read moreone dishwasher and connect a new one this afternoon.

Oleg is a true problem solver and is kind and reliable. He fixed three things that were wrong with…read moreour oven and stovetop and is back to replace the gasket on our freezer.

I get the appeal of big-box stores. We stick with what's familiar even though it might not be…read morewhat's best for us in the long run. That was until I realized that I'm not leaving my house anytime soon and there's a great long-term payout when you work with local companies that provide great service and only offer quality appliances. I did my research on a washer and dryer. Went all over. Local, big-box, online... Why did I know that I was going to purchase from Cornwell above everywhere else? Easy - when I first walked into the store I told one of the guys hanging around the entrance that I was looking for a washer and dryer. His first question back was "What's wrong with your current washer and dryer? Why don't we just fix it?" I knew this was the place for me. Fast-forward six months and my dryer finally died. I walked back in the store and had pretty specific dimensions for the space - the smaller the better. 20 minutes later I walked out with a delivery date and some work to do to take down some shelves. Delivery day comes and Gary and Jake really went above and beyond. This delivery was probably a nightmare to them but they kept the mood light. My old Albany house had some custom built shelves that any other delivery person would have taken one look at and immediately left. They made sure to get my new washer & dryer in and I am more than pleased. They even fixed my front door that was having issues for years on the way in, and left me with some maintenance tips for my fridge. Needless to say, they now have a customer for life.

Left a message and never called me back. A business that does not return phone calls from a new…read morecustomer isa red flag for me... Won't be calling again.

About two months ago, Kens Appliance sent Matt to my home to look at my Samsung oven that had never…read moreworked right. He was very knowledgeable and explained things well. I thought their prices were very fair. When the stove was pulled out there was evidence of mouse chewing and other activities. After Matt and I went over my options I decided to purchase a new range. I really appreciated the time and information Matt went over with me. He is a very nice person. I will deffinately recommend Kens to anyone needing appliance repair. They came highly recommended to me from another appliance repair store that does not service my stove brand. Thank you Matt.

Contacted them about two very simple appliance issues. Was told the diagnosis charge would've been…read morewell over $200, which I was told would *not* apply to the final cost if I had the work done. No thanks.

I called JDL because my GE dryer was not working properly. Justin responded on same day --Friday…read more-- and set up an appointment for the following Tuesday. Nice. Justin came to repair the dryer 18 months ago prior: different problem. The heat sensor needed adjustment. Problem solved. Now, the dryer was not "drying" clothing. He checked the outside air vent and the end cap was totally covered in packed lint. He cleaned the end cap and cleaned the duct that connected it to the dryer. He was done in 30 minutes, and I was able to tackle the laundry that had accumulated. Justin explained the problem in terms I could understand. The uncleaned end cap caused the dryer heating unit to turn off. He told me that someone could check the outside vent a few times a year to prevent the recurrence of the problem. My GE Dryer is now working great. I am pleased I do not have to replace the seven year old appliance. It was another positive experience with JDL Appkuance Repair.

We are very pleased with the service we received - friendly, prompt, professional kitchen range…read morerepair reasonably priced. We would definitely recommend JDL Appliance Services and will call again next time we need a repair.

Our washing machine was broken. We were referred to Courtney at Region by another company. Courtney…read moreresponded right away and was able to come to our house very shortly thereafter. He was prompt and professional. He needed to come back the next day to replace a part that was missing, and he gave us tips on how to keep the problem from happening again as well as to make the machine perform even better. We are going to call him for regular service on the machine from now on.

From the owner: Region Appliance & HVACR LLC Provides reliable, consistent, professional and affordable services.read more

Really impressed (also, grateful)…read more OK, I am way way behind on food yelping. But these guys deserve the support. Our fridge-freezer failed. Googled, found these folks local and with fabulous google reviews. Friendly, efficient phone staff; same-day appointment with prompt arrival and good communication. Rapid, accurate diagnosis. Next-day part sourcing, replacement, and done. Relatively inexpensive. Could not have been better in any way. Kudos, guys.

I have enjoyed John's help on three different occasions. He's thoughtful, thorough, task oriented,…read moreand totally focused on resolving the issue. He is a tremendous local resource an ultimate professional. Additionally, he's kind and patient with dogs.

Thank you for changing my one star review to a five star review! This all happened as a result of…read morethe outstanding customer service I received from Brian. From start to finish he made sure that the service I should have received, I now received tenfold! The delivery crew was fabulous as well, on time and with updates, setting everything up with care and with a quickness. Thank you again Brian for changing my opinion and allowing me to continue to do business with Earl B Feiden!

I have to agree with other reviewers mentioning how awful the installation process went. The…read morepurchase was super smooth because I did my homework and knew exactly what we wanted down to the model numbers. What really buttered my biscuit was them telling me my 220v outlet was not working....so, I hired an electrician to come out to fix an outlet that turns out was working perfectly.....($189.95) minimum house call charge. Also they had issue with the drainage for my dishwasher.....had a plumber come out to tell me they only needed a $2.75 PCV flange to get past their installation Issue. This is not the experience I expected and apparently purchasing a Heavy Duty Washer and Dryer, a Refrigerator, a Dishwasher and an Induction Stove ( which came out to more than a couple bucks) all at the same time does not warrant sending out installation people with more than one installation under their belts. We're not likely to use them again. Mostly because of the Electrician thing

verry well run company very knowledgable knows what thay are talking about hate to sound like…read morethis but in times like this NORTH COUNTRY is the best bang for MY bucks and there are not too many extra if you know whar i mean NORTH COUNTRY IS THE PLACE FOR ME HIGHLY RECOMENDED PAT , SUE MILANO

This was an overall wonderful experience. We struggled to find someone reliable to install our…read moredishwasher. He showed up on time, completed the installation, and cleaned up afterward! Wonderful company!

This service totally misrepresented themselves as a local repair service. I was told they are in…read moreTroy, NY , my basic location, and I made an appointment between noon and 3 today. Later I received a call, had to call back and the same guy indicated they have no people in my area to take care of the issue- a basic leaking washing machine. They charged my card, which I was told is necessary to make the appointment, and now I must wait 24 to 48 hours to receive the credit, if I'm lucky. This is a perfect example of how the internet is replete with characters that have nothing but greed to motivate themselves.

Was wonderful to do business with a company that has been around for decades and still values a new…read morecustomer. Bob was friendly and very helpful and I had my new dryer installed in less than 24 hours after my visit to the store. He also provided tips for keeping some of my other appliances working correctly. Highly recommend Rensselaer Appliance for purchases and repairs.