No longer servicing appliances. He explains in his voicemail greeting that due to his age, he no…read morelonger works on home appliances such as washers / dryers / refrigerators / stoves, and now only works on sewing machines that you bring to him. He has apparently not updated his Yelp presence to reflect this change in his business model.

Said he would be out to fix our dryer and called the next day to say he couldn't make it. He…read morecontinued to say he could come out a day later. He calls that day and has another excuse for why he can't come over... Just say you have no time or know how to work on certain dryers. No one likes to be led on. Anyway, we have a reliable person working on it now. He seemed nice but full of excuses.

Oleg was great! Super nice guy. Dryer had no heat, so he gave me a quote over the phone, assuming…read moreit was the heating unit. When he took the dryer apart, he called me into the room to show me what he'd found - a wire that had become disconnected. Quick, easy fix, and he charged me a fraction of his original quote. I have his business card on my fridge. I will definitely call him next time I need an appliance fixed.

Oleg was terrific. He came on time. He fixed our oven and it worked the same day. My husband liked…read morehim very much. I am so happy I can use the oven today. He was friendly and polite according to my husband. I would use him every time. .

Really impressed (also, grateful)…read more OK, I am way way behind on food yelping. But these guys deserve the support. Our fridge-freezer failed. Googled, found these folks local and with fabulous google reviews. Friendly, efficient phone staff; same-day appointment with prompt arrival and good communication. Rapid, accurate diagnosis. Next-day part sourcing, replacement, and done. Relatively inexpensive. Could not have been better in any way. Kudos, guys.

I have enjoyed John's help on three different occasions. He's thoughtful, thorough, task oriented,…read moreand totally focused on resolving the issue. He is a tremendous local resource an ultimate professional. Additionally, he's kind and patient with dogs.

Always go to Earl B Feiden's for appliances. Got our oven, and refrigerators there. Always good…read morepurchase, would come back again.

Repeat customer here. I have found Feiden's to be a solid company that sells excellent brands with…read moregood service. They are super good at communicating and showing up exactly as expected. Thomas and Jamie did a great job installing my washing machine today. Thank you so much!

This service totally misrepresented themselves as a local repair service. I was told they are in…read moreTroy, NY , my basic location, and I made an appointment between noon and 3 today. Later I received a call, had to call back and the same guy indicated they have no people in my area to take care of the issue- a basic leaking washing machine. They charged my card, which I was told is necessary to make the appointment, and now I must wait 24 to 48 hours to receive the credit, if I'm lucky. This is a perfect example of how the internet is replete with characters that have nothing but greed to motivate themselves.

Was wonderful to do business with a company that has been around for decades and still values a new…read morecustomer. Bob was friendly and very helpful and I had my new dryer installed in less than 24 hours after my visit to the store. He also provided tips for keeping some of my other appliances working correctly. Highly recommend Rensselaer Appliance for purchases and repairs.

About two months ago, Kens Appliance sent Matt to my home to look at my Samsung oven that had never…read moreworked right. He was very knowledgeable and explained things well. I thought their prices were very fair. When the stove was pulled out there was evidence of mouse chewing and other activities. After Matt and I went over my options I decided to purchase a new range. I really appreciated the time and information Matt went over with me. He is a very nice person. I will deffinately recommend Kens to anyone needing appliance repair. They came highly recommended to me from another appliance repair store that does not service my stove brand. Thank you Matt.

Contacted them about two very simple appliance issues. Was told the diagnosis charge would've been…read morewell over $200, which I was told would *not* apply to the final cost if I had the work done. No thanks.

Pedro was amazing. He took his time and replaced the igniter on my THOR oven with great care. He…read morewas patient, answered all of my questions, and explained everything clearly. He even took the time to help me with questions about my Sears warranty, since my current coverage is expiring. I'm extremely happy with the service I received.

I requested a service on my 4 year old Maytag Front loader related to water not draining properly…read more James C. was the technician and he was sure to remind me about the $150 service fee while he continued complaining about this company. I asked him for a full service which he acknowledged while looking at chat gpt and the codes. He assured me nothing was wrong... I showed him the slow draining water and he immediately diagnosed the machine as needing a drain pump and it would be approx $750 while complaining more about his company. I paid the $150 because I agreed to but this is a scam! I took my machine apart and cleaned the filter. End of story!

Fixed my stove with no problems. THANK YOU Diagnosed the…read moreproblem immediately Ordered the part and installed it.

Worst service ever. Came out said they had to order parts. Ok, fine. After more than two weeks of…read moretrying to contact them, they tell me the parts weren't ordered and they then ordered them. I was told ten to fourteen days! Amazon could get the part in two. When the part was finally delivered to my house on the fourteenth, they said they had to order two other parts. Thank God these came in quicker, but on Thursday they said they couldn't come out til Tuesday. Nobody could put in an hour or two of overtime? I'd been waiting over a month and a half. Never, ever call these people