The service has not yet been provided but the communication is great so far. Vendor will disconnect…read moreone dishwasher and connect a new one this afternoon.

Oleg is a true problem solver and is kind and reliable. He fixed three things that were wrong with…read moreour oven and stovetop and is back to replace the gasket on our freezer.

We called Upstate Appliance Repair to look at our Samsung top loading washing machine, which…read morestarted making a really loud noise during its spin cycle. Lucas arrived and started right in, clearly familiar with this kind of machine and its issues. He diagnosed the problem quickly and told us what the problem was and what it would take to repair it, which would have cost more than buying a new machine. We appreciated his honest assessment and good advice, and will definitely use his services again if needed.

I was looking for someone to install a new garbage disposal. After the initial conversation, they…read morenever responded despite multiple follow-ups.

Thank you for changing my one star review to a five star review! This all happened as a result of…read morethe outstanding customer service I received from Brian. From start to finish he made sure that the service I should have received, I now received tenfold! The delivery crew was fabulous as well, on time and with updates, setting everything up with care and with a quickness. Thank you again Brian for changing my opinion and allowing me to continue to do business with Earl B Feiden!

I have to agree with other reviewers mentioning how awful the installation process went. The…read morepurchase was super smooth because I did my homework and knew exactly what we wanted down to the model numbers. What really buttered my biscuit was them telling me my 220v outlet was not working....so, I hired an electrician to come out to fix an outlet that turns out was working perfectly.....($189.95) minimum house call charge. Also they had issue with the drainage for my dishwasher.....had a plumber come out to tell me they only needed a $2.75 PCV flange to get past their installation Issue. This is not the experience I expected and apparently purchasing a Heavy Duty Washer and Dryer, a Refrigerator, a Dishwasher and an Induction Stove ( which came out to more than a couple bucks) all at the same time does not warrant sending out installation people with more than one installation under their belts. We're not likely to use them again. Mostly because of the Electrician thing

Our washing machine was broken. We were referred to Courtney at Region by another company. Courtney…read moreresponded right away and was able to come to our house very shortly thereafter. He was prompt and professional. He needed to come back the next day to replace a part that was missing, and he gave us tips on how to keep the problem from happening again as well as to make the machine perform even better. We are going to call him for regular service on the machine from now on.

From the owner: Region Appliance & HVACR LLC Provides reliable, consistent, professional and affordable services.read more

Ian who came to assess and fix the problem was extremely professional, prompt and polite. Customer…read moreservice over the phone was also very courteous and responsive. Would recommend for fixing home appliances! Thank you so much for fixing my dishwasher!

Fixed my stove with no problems. THANK YOU Diagnosed the…read moreproblem immediately Ordered the part and installed it.

Our dishwasher and garbage disposal stopped working at the same time. Frank was contracted by…read moreMarcella's Appliances to deliver a new dishwasher. Frank found that power was still running to the appliances. He discovered that the junction box which was located on the wall in back of the dishwasher was shorted and a fire hazard. He installed our new dishwasher and installed a new junction box and relocated the junction box to a new location under our cabinet so that we would not have to pull out our dishwasher to get to the junction box in the future. He was fast, precise and knew what the problem was immediately. Very smart and professional.

About two months ago, Kens Appliance sent Matt to my home to look at my Samsung oven that had never…read moreworked right. He was very knowledgeable and explained things well. I thought their prices were very fair. When the stove was pulled out there was evidence of mouse chewing and other activities. After Matt and I went over my options I decided to purchase a new range. I really appreciated the time and information Matt went over with me. He is a very nice person. I will deffinately recommend Kens to anyone needing appliance repair. They came highly recommended to me from another appliance repair store that does not service my stove brand. Thank you Matt.

Contacted them about two very simple appliance issues. Was told the diagnosis charge would've been…read morewell over $200, which I was told would *not* apply to the final cost if I had the work done. No thanks.

Mark give a good impresion and was very polite answering the questions that i have; great…read moretechnician.

He didn't fix the problem. It's still not working. It has the same problem I requested service for.read more

SCAM ARTIST!!!! . He seemed very professional at first. We gave him $3000 for supplies. He bought…read moreabout $1000 worth of incorrect installation. When we on it, he ghosted us. We are counting our blessings that we only lost $2000 because even though that's a lot of money, if you would've done the job, it would've been incorrect in our house. Would've never been able to hold heat. We have seen too many people get taken advantage of by guys like this. Be careful if you decide to proceed.

From the owner: Surplex Construction LLC is a Top rated professional General contractor and Appliance repairs…read morespecialist company. With over 26 years of active construction and appliance repairs experience. We are confident that we will reach any expectations you might have. Your dreams are our foundation.