Had my stackable washer/dryer replaced today by Ackerman's. My dealing with this company from the…read morevery beginning was one of efficiency, professionalism and reliability. They called to let me know when the appliances would be in and when they would be installed. No excuses, no delays and no nonsense - they were right on target which is unbelievable in todays market when everything is on backorder. The installers were clean and very respectful of my property. Whatever problems they encountered they handled without any hassles or extra cost. I highly recommend this company. Maria C

I first purchased appliances (SubZero reefer, Asko dw, Viking range) from Ackerman's in 1999, I had…read moreheard beforehand that their motto was "If we don't sell them we don't service them", which is logical, given that our rural region's authorized sales and service centers are generally separated by ~30 to fifty miles. I chose them over a competitor twenty-five miles closer to me because of their reputation for honest dealing and skilled service technicians. Over the past twenty years, I have found this to be the case. I recently replaced my original dw with a new Asko from Ackerman's, whose technician and I ran into problems that called for an oscillating saw (neither of us had one and it would have taken an hour to locate and obtain one from a neighbor) but were solved with hammer, chisel, muscle, and skill (none of it mine). Really impressive.

I contain multitudes…read more 1. I enjoy the modern world. I like being able to go to a website, filter all my options, see all the specs of a product, select which one I want, pay for it and get it delivered without having to leave my house, or sometimes even talk to a person. 2. I also love supporting local businesses. I like being able to call a number where a human being (a really nice one named Leah) picks up the phone right away, and can answer all my questions. I like when someone like Leah can tell me what they have in stock that fits my needs, and how soon I could get it delivered. I like that Leah can give me a good price, and I like that the price includes delivery, installation, and taking away the old item that I'm replacing. I really like that the item in question (a fridge) got delivered when they said it would, and that there were no problems, or hidden charges. If #1 above resonates with you, HL Snyder is probably not the place you want to shop. Their website has a few options, but you're not going to be able to see their entire selection, and handle everything online. You may have to speak to a person, or go into the showroom. If #2 sounds like you, give HL Snyder a call, and they'll fix you up very nicely.

What went well? Everything…read more I walked in looking for a fridge, Jeanine was super knowledgeable and realistic about what would best suit my family. While I was there, I asked about washing machines - and ended up coming back in seconds after I left multiple times because I kept thinking of questions! Also, they had a bunch of vintage appliances - it was just neat to look at! I called about a week later to order the fridge, two days later Chris called to schedule delivery (included in the price of the fridge, as well as taking away my old fridge!) They also asked if I was without a fridge or just an upgrade - which I SO appreciated. It was NOT an "emergency," but the mere fact that they asked goes to show: they're a local, family business and they get it. Two gents showed up on the day and time they said they'd come, accommodating my small back road, and got the old fridge out and new one in with no mess - all while chatting with my helpful 5 year old and tolerating my neurotic dog. The entire process was less than an hour! I did check Lowe's/Home Depot and found this exact fridge for about $100 less - but I doubt that includes delivery and take away. Snyder's also services everything they sell. Another instance where shopping local is so worth it! They've got another long term customer in me!

Have previously purchased fridge/range from here, and Jesse and Nick did a wonderful job getting…read morethem down my driveway in the snow. I subsequently ordered Miele stackable washer dryer set and Jake and Don did another great job getting them in and installed. I would have given a 5 star review on both appliances and delivery but the stupidly expensive green european Miele washing machine arrived from the factory with an error code that required service under warranty. Took almost three weeks to get resolved with one diagnostic service call and one repair part service call. Having said all that, Alex the service guy was aces! Would do business with again, communication was always great, probably wont buy another Miele product though...

Jake was the delivery person for my (very heavy) induction stove. He and Don were great. Prompt,…read moreexpert and very pleasant!!! They are a lot of the reason why I will only buy appliances from Earl B Friedman from now on. Why go to Lowes when you can go to (local) Earl B. Friedman!!!

Always go to Earl B Feiden's for appliances. Got our oven, and refrigerators there. Always good…read morepurchase, would come back again.

Repeat customer here. I have found Feiden's to be a solid company that sells excellent brands with…read moregood service. They are super good at communicating and showing up exactly as expected. Thomas and Jamie did a great job installing my washing machine today. Thank you so much!

You can do it and they can help. I guess if you're a handy person it has all the materials and…read moretools one could ever hope to find in a "one stop shop" store. Personally, I loathe going in any of these stores but my budget unfortunately does not allow me to hire people to do repairs and/or remodeling on my home as much as I would like. So ...... Home Depot it is. This particular location is similar to many others I've visited. Well stocked and if you can find someone to help you out, they're usually very knowledgeable.

My husband and I went to HD to purchase a few items and were specifically looking for some…read moregardening tools which appeared to be all gone for the season. We spoke to an employee who told us where they might be and we took a look and they were not there. While we were checking out, the lovely gentleman met us at the register with exactly what were looking for, but could not find. He went above and beyond to find what we needed and sought us out to make sure we got them. Otilio from store #6176 (Leeds, NY) deserves some recognition for his outstanding customer service. Little did he know that we were planting daffodils in memory of my late mother in law and needed the tools to complete the job efficiently. He does not know what his simple act of kindness meant to us. Thank you Otilio! We appreciate you!

When pricing appliances while I was building my home, the decision was an easy one:…read more Could I have purchased the products for less elsewhere? Yes, but I felt the advantages of purchasing from Campbell & Keeler far outweighed saving a few dollars (which if you amortize over the life of the appliances, the difference is negligible). And Keeler appliances have not proven me wrong! Advantages: * Supporting our local businesses is important. * Service -This was an important consideration when I was deciding what company to purchase my high-end appliances from. I have had a few issues with my Sub-Zero and Wolf appliances. Each and every time Gordon Keeler responded immediately to my service calls. Most recently my Wolf Microwave/Convection oven stopped heating just days before the Christmas holiday. Gordon was at my home the same day I called to access my issue. Parts were ordered and the appliance was back in order by Saturday afternoon. I know I would have been without my second oven had I purchased appliances anywhere else and especially from a big box store. I would not consider buying appliances anywhere else. Thank you, Gordon & Keeler Applicances for saving Christmas dinner!

Many years ago I purchased a washer/dryer from Brook Valley....a few days ago I needed to replace…read moremy dryer but decided to get a new matching washer to go with it.. Scott at Brook Valley was excellent!! He answered all my questions, pointed out a great sale going on. I took advantage of the sale and knew my order for delivery would be in a few days...would not go anywhere else. The company is located in Manchester, VT and most people might be hesitant to shop is such a beautiful town (prices might be high.) absolutely untrue!!!! This company is great and prices are reasonable/customer service is A plus!!!! Delivery and set up was a breeze and no hanging around the house, waiting for truck to arrive. Please do yourself a favor and shop with Brook Valley appliance - you won't be disappointed!

Quick turnaround when our refrigerator broke. Came when they said and fixed the issue pronto. Very…read moremuch appreciated!

Shopped over the phone and had my microwave in a week , installed , no mess, excellent installation…read moreservicemen , will definitely call them first If any of my current appliances need replacing !

We chose Automatic Appliance because we prefer shop small rather than big chain stores. My husband…read moresent a link and I ordered. Working with Matt was seamless and easy. Staff went above and beyond to get the old fridge out and install the new whirlpool refrigerator.

Their service is great. Many of my family members go to JB Appliance and are all happy.read more

We've used J B Appliance in Winsted twice in the last couple of years -- once for a refrigerator,…read morethe other time for a electric range stove. Great prices & awesome customer service, deliveries were on time, Joe was there when he said he would be. We like to support local businesses and we'd certainly use J B again for any future appliance needs. I highly recommend them.

I have enjoyed John's help on three different occasions. He's thoughtful, thorough, task oriented,…read moreand totally focused on resolving the issue. He is a tremendous local resource an ultimate professional. Additionally, he's kind and patient with dogs.

Jon was the tech that came out to diagnose our washing machine. He was very professional and…read moreknowledgeable. He gave some great tips and recommendations for a replacement washing machine. We will absolutely be using this service whenever we have an appliance issue. Thank you!