Horrible. Technician's name was "Rich" and I believe he is the owner. Complete ripoff artist. Very…read morehigh priced. We ended up paying close to $400 to fix our over the stove microwave. He charged $90 for a service call to look at it and provide an estimate, so we felt compelled to use him for the repair. It took him weeks to get around to completing the repair. Many delays. After the "repair" he did not reassembled the microwave correctly and is bent and damaged by him when he was repairing it. Screws missing, falling apart. It's a complete mess and I wonder if it is really repaired. I would not trust this person. Avoid this technician at all costs!

This guy is an accomplished rip-off artist. I had a stove that was not working in bake mode…read more Almost $700 later, it's STILL not working in bake mode AND he made a burner situation worse. The burner sometimes had to be lit and he decided to look at it and actually broke it!! I should have been more forceful with him and gotten him to take some responsibility for it. But the real problem is of course, is the fact that I am in the same boat as before he came here. He first fixed something, who knows what, and told me my problem was solved, for around $360. After he left, I realized, no it's not fixed. He came back, charged another $340, saying it was something different. This was around the holidays and all I wanted was a fixed stove. AND, I had told him that I was on a really strict budget due to a health situation. I paid it, thinking I could have purchased a new stove for what this cost!! I think that's why he does it that, in two trips, so you don't say no, I'll just buy a new stove. I would NEVER recommend this guy to anyone. He obviously does not possess a conscience.

Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.

I worked with Justin of Sergeants Appliance. He ordered the needed part. Worked with me on setting…read moreup the appointment. When he arrived I just knew the person knew what he was doing. With in minutes he had removed the freezer door, shelves and brackets to access the evaporator fan. He replaced the fan, inspected the thermostat and buttoned it all back up in under 20 minutes. Service, outstanding, quality of service outstanding, value outstanding. I will be using them again.

Charles, the owner of CHB appliance just repaired my 20 year old fridge. His business model is…read morebased on what we all miss right now.....customer service. He was polite, friendly, thorough, explained every part of the repair and was very clear about cost. Cost which was very reasonable. I highly recommend CHB Appliance Repair and would not hesitate to call him again if need be.

Charlie responded right aware to my inquiry and was able to come right out and assess the issue and…read moreorder the part and come back and install it. Fixed my dryer which would've cost an arm and a leg to replace. Great communication and shows up when he says! Highly recommend. I won't hesitate to call Charlie if I ever have another appliance go down.

Unhelpful for Real Estate Closings - Avoid…read more As a local real estate agent, I regularly reach out to fuel suppliers to get basic cash-price quotes so my clients can be properly reimbursed for remaining fuel at closing. Virtually every other company in our area that I've been involved with provides this daily rate without issue. Unfortunately, this company (formerly Rymes) made a routine request needlessly difficult. They refused to share their current cash price per gallon for propane unless I was setting up an account--even though no private customer or account-specific information was requested. After days of runaround over basic pricing, it's clear customer service isn't a priority here. Save yourself the headache and take your fuel business to one of the many other companies in the area that are actually customer-centric and easy to work with.

The worst ever Used to…read moreBe great with freeman then bought out and superior tried 3 days to call held so long each time 56'min 38 minutes and more disconnected called emergency line and same holding send email no answers Incredibly incompetent Can't wait to switch Wish I could give a 1/2 star Stay away!!!!!!

Best propane company around, they are always so helpful, I never have to worry if I'm running…read moreout, because family propane LLC is all over it for me. Thanks!!

Great company and great service! I always enjoy speaking and interacting with their team, and they…read morealways come out quickly! Thanks!