I went to Crowley's Laundromat and what a bad experience. Only 2 or 3 of the washers worked. And…read morethere is a lot of washers in that place. A lot of the washer and dryers were out of order. The place was a mess. Water all over the floor. I will never use this place again. I like the owners from before. They always kept the place clean and all washer and dryers worked. A lot out of order but the main thing is it is filthy.

I came here to do my laundry, and when I walked in I was disgusted. The floor was a mess and there…read morewas barley any washer available for use. First of all there was water all over the floor, and there was dust and dirt on the floor and it was just absolutely disgusting. Second of all there are 13 washers and 16 dryers, and 4 of the dryers are out of order and 5 washers out of order. When I looked down at my feet I seen a bug crawling and I had to step on it. I personally will never come back here to do my laundry

We were in need of a new fridge / freezer. Called them they came out…read morevery quickly. I simply cannot praise everyone at the store for being so helpful and professional. It is of great comfort to know that there is a company of this caliber in the area. Thank you so very much. Edwina Barbis Goshen, CT

From the owner: Dick Cooper has lived and worked in Torrington since 1955 servicing electronics and still has his…read morehands in this family business. The business was handed down to son Rich and daughter Sherry and in 2015 making this one of the only true family appliance businesses in the area. Dick Cooper TV & Appliance company has been in business since 1984 and has earned the respect of the community winning the reader's choice award for sales and service. The Cooper family has been active for years in supporting local veterans, the Salvation Army, assisting with operation overflow (homeless shelter) and local food banks and churches and other non-profit organizations.

I noticed that a few folks have had negative experience with Teds. I on the other hand have had a…read moregreat relationship with Teds. Vicky and her team come out when promised, and their knowledge of appliance's are superior. I have used others in town and had no issues with anyone; However, Teds is a step above.

FAST, FRIENDLY, REASONABLE!…read more My front loading Samsung washer decided to stop draining due to a blockage and locked my wet clothes inside. Tom (and Vicky) came the very next day and repaired my washer on the spot at a very reasonable cost. HIGHLY recommend.

Daylight robbery. I was just told an $49 part was $211.95. It would cost $390 to replace an LED…read morebulb in my fridge. When I called to ask why, the parts person said that they're told to price original parts at what Whirlpool says it should be. Okay so, then I look to see what others charge for the same OEM part and the most I see it for is $85. It's no wonder they have such a low rating. I don't think they'll ever get my business again. The robbed me for $90 to come and diagnose the problem for 11 minutes. Never again! They should refund me $93.57 immediately.

We had the opportunity to use Dick Cooper Appliances for a dryer repair. The tech was excellent. He…read morewas on time, polite and very knowledgable. He explained the problem, had the part he needed in the truck and fixed. He was a very nice person and made sure we were happy with his work. He really cared, and that's so nice these day. I would use them again gladly. Even the person I scheduled the appt. with who answers the phone was so nice to deal with. All and all, great. Thank you

Joe from J&R came to service a SubZero refrigerator + Maytag Dryer. Joe was knowledgeable,…read morethorough, professional and personable. He cleaned the coils, noted mouse activities :( Frig is working ! Maytag dryer, noted the dryer vent not functioning/not safe. Gave card for dryer vent specialist. A+

They came as promised. They evaluated the problem. I challenged their conclusion to purchase a…read morecertain part as it did not make sense replacing it for the issues encountered. The part arrived and the technician came a 2nd time and realized that the error code seen and the part purchased would not solve the problem. He charged me full price for the 2nd visit and copped a bit of an attitude which really torqued me Conclusion: Lost $ 300 in poor technician skills and 1.5 weeks for purchasing new appliances. I do not recommend J&R appliance repair.

Justin came to my rescue! I sent out a message on Yelp at @6:30AM. Justin got back to me within 20…read moreminutes. He went out of his way to put me on his schedule within 4 hours and repaired my dryer which would not provide heat. Justin asked me for the serial number and told me where to find it. He shared that he had the part most likely needed on his truck. Our communication was quick and Justin kept me informed on his arrival time which was spot on. He made quick work on the replacement part needed (thermostat). I couldn't be happier!! Justin shared that he works on all appliances. I highly recommend him!!

Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.

if I could, zero stars would be a option. Son, Jonathon shows up an hour early, unapolegtic & not…read moreinterested in even seeing the job, rude as I've ever experience, chip on his entitled young shoulder, insulting, and would never recommend if he was the last Sub-Zero repair man on the planet! He shouldn't be allowed into enter anyone's home or work w the public!

Fast, accommodating and did great work. Prices were very reasonable. I would recommend them.read more

I'm always a bit nervous when trying to find a repairman. I got lucky on a Google search when I…read morefound Chuck. Called about my non-functioning oven on Wednesday and he came over Thursday morning. Checked it out and told me he could fix it, but with the price of the part, I would be better off spending a couple hundred dollars more and just buying a new stove. Even told me that Lowe's is having a sale right now, and said that I could call him if I had any questions. An honest repairman, who put the customer's good over money in his own pocket!

What can you say about a guy who listens to your problem over the phone, figures out the best…read moresolution, and takes the time to recommend that you get a new appliance without a service call? I'll say this about Chuck. He may have lost a little time with me on the phone call but he just gained a customer for next time when I need that service call. Thanks Chuck!

Dave is great! He has literally repaired almost all of my appliances except the refrigerator, which…read moreI will call him for next. There is a $75 charge to come and take a look, and with parts and labor is still cheaper and more worthwhile to repair than get new appliances. Side note- we have been the only owners for them, so we know where they have been and what they have done. He is quick and also provides tips on how to keep your appliances in good condition. He even brought me dishwasher pod samples a few years ago and I still use that brand to this day.

From the owner: At All Brand Appliance Repair LLC, we provide repair to all major domestic household appliances…read more Brand Appliance Repair LLC specializes in Sub-Zero repair at both residential and commercial locations. Our technicians understand the criticality of client refrigeration storage needs as well as our network part suppliers. In addition to our Refrigerator/Freezer specialists, we also service and repair other appliances such as Garbage Disposals, Ovens, Washers, Dryers, Ice Machines, etc. Call today and discover why we are considered the area's best!