easy doing business with. delivery went well. purchased a new range, took away my old one, came…read morewith the cord that I would have to purchase if I went to a box store, No charge for taking the old stove away that box stores don't do. I have been doing business with them since Jim's dad owened it and that was back in the 60's.

Terrible customer service and they never get back to you and/or deliver on the things they…read morepromise!! Save yourself the time and the trouble!

These guys are top-notch. My request for service was…read moreanswered the same morning. Old pro Mike there and then correctly diagnosed my problem OVERE THE PHONE. By mid afternoon the (above-and-beyond-the-call) repair was completed at a very fair price. The previously-broken dishwasher door, which yesterday had ceased to function while emitting a horrendous crashing noise, is now functioning perfectly. And we are satisfied customers of Avon Appliance, once again.

New office staff has made a big difference. No repair yet as I just called them but now my message…read moreis taken with a pleasant tone. Jennifer is she!

I called for my 12 year old GE profile single wall oven with error code F96 (fan and sensor) …read more The model is no longer available. Luiz returned my call same day. I explained the problem. He found the parts. He came within 3 days and fixed my oven. He has an oven caddie as the wall ovens weigh around 160 pounds. He arrived on time and was very polite and answered my questions. . He services the South Windsor area. I highly recommend him. I will be calling him again if I have any issues with my other Kitchen and washer appliances. His prices were a great value for the service he provided.

"Broken lines, broken strings Broken threads, broken springs…read moreBroken idols, broken heads People sleeping in broken beds Broken words never meant to be spoken Everything is broken" (Bob Dylan) When you wake up, walk into the kitchen, and see a puddle of water by your refrigerator, you know something is broken. And when you open up the freezer and discover your once frozen solid bags of fried rice and mashed cauliflower have the consistency of soggy paper towels, well now you're pretty damned sure something is really broken. So that opens up a range of possibilities -are you facing a minor repair, a major repair, or a full-scale crash, burn and replace. How do you know? Enter Discotto Appliance Repair. They were recommended by the vendor that sold us the failing refrigerator 12 years ago. I called at 10:00 and left a message with his service. Rich Discotto called me an hour or so later and said he'd be over later in the afternoon. Then he called me again and said he'd be able to swing by in a half hour. He was professional and courteous, read the model and serial numbers, went back to his vehicle to check his computer than came back to us with his verdict. He educated us with a brief history of the LG refrigerator and their compressors, The compressor was our problem, but the cost of replacing it ($1,376) didn't make sense for a 12-year-old refrigerator. His confirmation of what we suspected all along really made our decision easy. And the $133 service call was well worth that knowledge. I can not recommend him highly enough. (PS - Happy Birthday, Bob Dylan, who is 83 today)

Ace services, repairs, and stocks parts for most major appliances. I have never had them repair or…read moreservice anything but they always seem to have the part I need no matter how old or obscure. While I do not expect them to give me a lesson on my appliance they have never failed to answer questions or give helpful advise. On another website they were panned for their service charge to go to your house and give an estimate and for the appearance of their old place of business. I don't see how you can expect them to travel to your house for free, and I don't care what the place looks like. I am not planning to stay for dinner.

Terrible Customer Service - Stay Away at All Cost…read more I had a repair service scheduled with this company for my oven and dryer. Of course, no one arrived at my house in the window that was scheduled. I placed a call to the company as the arrival window was closing and left a message being that one no answered the phone. I eventually received a return call after the arrival window had officially ended, stating the repair person was going to be late (No Sh*t, Sherlock!). However, I am not writing this negative review due to them not showing up; I am writing this review based on the horrible attitude of the person calling me on THIER missed appointment (I believe her name is Danielle). I can tell in her voice from the start, the whole situation sounded as an annoyance to her, and her time could not be wasted on my frustration that they had wasted my time (rather ironic). This is not how you treat customers, and unfortunately, this is what one runs into much too often in the home repair industry. I will be happily updating this review to provide the name of a reputable home repair company once I find one, so others reading this have the option to call them instead!

Staff is knowledgeable and friendly. Their sales are comparable if not better than large department…read morestores. My husband and I bought the Frigidaire Gallery set for our newly remodeled kitchen. They helped us stay in budget and had two rebates that we were eligible for. Jen, the manager, and Stacey, the owner, were so helpful and followed up with us quickly with questions and issues that we had. Our fridge was delivered with a dent, they quickly had a claim done and we had a new door delivered two weeks later. Thank you for your help and service! We will be back!

Highly recommend Ferrari's Appliances…read more We recently purchased kitchen appliances from Ferrari's Appliances in Naugatuck as we are happy to support local businesses whenever possible. Management handled our transaction with the same professionalism we had experienced with them in the past with prior purchases. We were very impressed with the installers, Jonah, Jose and Will, who did a superb job with installations. They were very meticulous and careful, paying close attention to all details. Overall, we are very satisfied with the customer service that we received. The installers EXCEEDED our expectations.

I have been using Allstar Appliance for many years.I just had a service call for my GE Refrigerator…read moreFreezer because my meat drawer was freezing everything, and the rest of the refrigerator was warm. John was prompt, courteous, friendly, and knowledgeable. He also practiced good housekeeping. My refrigerator was working in about one hour and the price was very reasonable. I highly recommend Allstar to everyone. Bob

I cannot say how delighted I am to write this review. Family owned, friendly, and caring. Not only…read moredid they fix my microwave/ oven combo problem, they advised me on how to get it covered by the manufacturer even though it was just out of warranty. Buy your appliances here too, they professionally install and cover any issues. Loews and others might be cheaper, but they install and leave quickly and they won't come back unless you have some special service contract.

Robert brought new life to an old machine. I dropped off a Yanmar 336D, and he not only repaired…read morethe four-wheel drive but also performed a full overhaul, including welding the brake connection. The tractor is now running like new. I have very limited knowledge of tractors, but Robert's experience and professionalism immediately put me at ease. I wouldn't hesitate to recommend him--he's earned a customer for life.

In the past I would have rated Grunders better but as of late their service has dropped from good…read moreto a lowly SUCK. Getting waited on at the counter is a long and torturous ordeal. Even though I purchased my mower there and they have all the info for that equipment, they always insist on Model # and Serial # which is stored in their computer under my purchase order. No such thing as emergency repairs. If you have to wait for weeks their attitude is, "Not my problem." There are plenty of Ariens dealers around and I would suggest you try them first before dealing with this store.

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

Great service, service tech was able to fix problem same visit and price for service was reasonable.read more