Why call the (unreliable) Dick Cooper (check out my review on them...they are rated F for sure!)…read morewhen you can call Ted's?! We just recently bought our home in the area, and are on the hunt for all the local businesses to use for repairs, plumbing, electric, etc etc. After closing on our home, and running the dishwasher, we realized the sellers didn't disclose there was a leak. So, we were on the lookout for someone in the area that could come and fix the dishwasher for us. We originally called another local company that was rude, unreliable, and ultimately couldn't do the job. That's when we called Ted's. They responded to our call fast, came out the same day since they were already in our area, diagnosed the problem, ordered the part, and came back out and FIXED the dishwasher! Yay! Reliable, knowledgable, honest, efficient, reasonably priced...and awesome! Need I say more?!

I noticed that a few folks have had negative experience with Teds. I on the other hand have had a…read moregreat relationship with Teds. Vicky and her team come out when promised, and their knowledge of appliance's are superior. I have used others in town and had no issues with anyone; However, Teds is a step above.

We were in need of a new fridge / freezer. Called them they came out…read morevery quickly. I simply cannot praise everyone at the store for being so helpful and professional. It is of great comfort to know that there is a company of this caliber in the area. Thank you so very much. Edwina Barbis Goshen, CT

From the owner: Dick Cooper has lived and worked in Torrington since 1955 servicing electronics and still has his…read morehands in this family business. The business was handed down to son Rich and daughter Sherry and in 2015 making this one of the only true family appliance businesses in the area. Dick Cooper TV & Appliance company has been in business since 1984 and has earned the respect of the community winning the reader's choice award for sales and service. The Cooper family has been active for years in supporting local veterans, the Salvation Army, assisting with operation overflow (homeless shelter) and local food banks and churches and other non-profit organizations.

Yes , had a great recent experience with their service department…read more On time and the price was told , was honored. Very very happy. Local. Have bought entire kitchen appliances from them and none has failed. This issue had to do with a condo issue with used items. For the last 30 plus years, they have never let me down.

Daylight robbery. I was just told an $49 part was $211.95. It would cost $390 to replace an LED…read morebulb in my fridge. When I called to ask why, the parts person said that they're told to price original parts at what Whirlpool says it should be. Okay so, then I look to see what others charge for the same OEM part and the most I see it for is $85. It's no wonder they have such a low rating. I don't think they'll ever get my business again. The robbed me for $90 to come and diagnose the problem for 11 minutes. Never again! They should refund me $93.57 immediately.

I went to Crowley's Laundromat and what a bad experience. Only 2 or 3 of the washers worked. And…read morethere is a lot of washers in that place. A lot of the washer and dryers were out of order. The place was a mess. Water all over the floor. I will never use this place again. I like the owners from before. They always kept the place clean and all washer and dryers worked. A lot out of order but the main thing is it is filthy.

I came here to do my laundry, and when I walked in I was disgusted. The floor was a mess and there…read morewas barley any washer available for use. First of all there was water all over the floor, and there was dust and dirt on the floor and it was just absolutely disgusting. Second of all there are 13 washers and 16 dryers, and 4 of the dryers are out of order and 5 washers out of order. When I looked down at my feet I seen a bug crawling and I had to step on it. I personally will never come back here to do my laundry

Joe from J&R came to service a SubZero refrigerator + Maytag Dryer. Joe was knowledgeable,…read morethorough, professional and personable. He cleaned the coils, noted mouse activities :( Frig is working ! Maytag dryer, noted the dryer vent not functioning/not safe. Gave card for dryer vent specialist. A+

They came as promised. They evaluated the problem. I challenged their conclusion to purchase a…read morecertain part as it did not make sense replacing it for the issues encountered. The part arrived and the technician came a 2nd time and realized that the error code seen and the part purchased would not solve the problem. He charged me full price for the 2nd visit and copped a bit of an attitude which really torqued me Conclusion: Lost $ 300 in poor technician skills and 1.5 weeks for purchasing new appliances. I do not recommend J&R appliance repair.

Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.

I worked with Justin of Sergeants Appliance. He ordered the needed part. Worked with me on setting…read moreup the appointment. When he arrived I just knew the person knew what he was doing. With in minutes he had removed the freezer door, shelves and brackets to access the evaporator fan. He replaced the fan, inspected the thermostat and buttoned it all back up in under 20 minutes. Service, outstanding, quality of service outstanding, value outstanding. I will be using them again.

Best propane company around, they are always so helpful, I never have to worry if I'm running…read moreout, because family propane LLC is all over it for me. Thanks!!

Great company and great service! I always enjoy speaking and interacting with their team, and they…read morealways come out quickly! Thanks!

I was so pleased with the prompt service I received. He fixed my sewing machine in one day and it…read moreworks like it did when I bought it in 2006. I can't wait to sew again. Would highly recommend.

I brought my sewing machine for Servicing today (at my friend's recommendation) & was very happy…read morewith Thomas's Sewing Machines! The owner is extremely nice & professional. He was also reasonably priced and was kind enough to give my sewing machine a tune up on the same day (Close to Home has a 2 week wait)! I highly recommend Thomas's Sewing Machines!

Online order pickup:…read more I've been wanting the 12 ft. Skelly from Home Depot. I love Halloween and spooky things, so it's a big thing at our house. I signed up for alerts for when they would get a shipment in, since they didn't have any in stock; they texted me when they got the shipment in a couple days later. I purchased it and went into the store to pick it up. There's a customer service/pickup area. I checked in at the service desk which was quick and easy, I was on my way with my huge Skelly! Ordering online and picking up was seamless. The store looked the same as all other Home Depots. I've been in to shop for random items for house. Overall, a good experience.

This store was beautiful when it opened. The staff and management was great and we shopped at this…read morelocation for years and years. Now, the store is a cluttered mess inside. The front end of the store up by the check-out has so many displays of those impulse items, that on busy days you feel like they need to install a traffic light. The entire store looks like a mess, when it was once in really nice shape. The help is just Okay, some of the people look the other way, some are helpful to a point and there are a very few that go all out and act like they own the store and they i matter. The contractor parking and entrance is always messy and just not well kept, Parking can be difficult and people that are clearly not contractors parking their Volvo's and Accords on spots meant for contractors. The garden has some beautiful flowers, shrubs and trees IF you shop at the right time of week. Ask when they get they get nursery deliveries. We have been to the outside garden when nothing was watered and the flowers were wilting or dead all together. So i'm probably not telling you anything you don't already know about Home depot, but not all are mismanaged as badly as this one. Clearly the managers are not working with their people. Very disappointing to see this store like this.