have been using new england sewing for years. best service ever…read more both john and barbara are the best helping with any questions,or anything you may have wishing you both a wonderful christmas.

Go here for all your sewing machine needs! Great expertise and service at reasonable prices.read more

Warren the owner is completely trustworthy and salesman with true heart. I bought my Janome sewing…read moremachine and a used serger from him. He has serviced my machines (for free as part of the sales offer/deal). It's far ride to get to him but very worth it. I discovered CT Sew & Vac from my sewing teacher who highly recommended him. As long as he is open, I will never go anywhere else. Great service.

Can't believe I almost bought a new canister vacuum!…read more I purchased a canister vacuum from Sears a few years ago and, like most people, I returned there hoping they would be able to diagnose a "power" issue I was having. They essentially recommended I cut my losses and just buy a new unit (of course!). Feeling desperate, I googled Waterbury vacuum repair and made my way here. The gentleman was prompt, optimistic and reassuring - night and day compared to Sears. Also, unlike Sears, there was no diagnostic fee and I was told they'll let me know within about an hour what, if anything, could be done. Something told me to wait in the parking lot, but I didn't and I was called by the time I ended my 10 min drive! All in all, there was a simple fix that cost me $40 (because they had a used "wand" piece that was a perfect fit) - a stark contrast to Sears' quote ($50 diagnostic, shipping it out, and no guarantee of repair - especially if it exceeded $125). Obviously this could vary based on what is needed, but no matter what - you won't feel like you're at a corporation's mercy and being funneled towards spending money unnecessarily.

When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

Went in one Saturday morning with the intention of buying a dishwasher and a clothes washer--we had…read moreour salesman's full attention, and we came away having purchased exactly what we wanted for about what we expected to spend. Great experience.

I called for my 12 year old GE profile single wall oven with error code F96 (fan and sensor) …read more The model is no longer available. Luiz returned my call same day. I explained the problem. He found the parts. He came within 3 days and fixed my oven. He has an oven caddie as the wall ovens weigh around 160 pounds. He arrived on time and was very polite and answered my questions. . He services the South Windsor area. I highly recommend him. I will be calling him again if I have any issues with my other Kitchen and washer appliances. His prices were a great value for the service he provided.

"Broken lines, broken strings Broken threads, broken springs…read moreBroken idols, broken heads People sleeping in broken beds Broken words never meant to be spoken Everything is broken" (Bob Dylan) When you wake up, walk into the kitchen, and see a puddle of water by your refrigerator, you know something is broken. And when you open up the freezer and discover your once frozen solid bags of fried rice and mashed cauliflower have the consistency of soggy paper towels, well now you're pretty damned sure something is really broken. So that opens up a range of possibilities -are you facing a minor repair, a major repair, or a full-scale crash, burn and replace. How do you know? Enter Discotto Appliance Repair. They were recommended by the vendor that sold us the failing refrigerator 12 years ago. I called at 10:00 and left a message with his service. Rich Discotto called me an hour or so later and said he'd be over later in the afternoon. Then he called me again and said he'd be able to swing by in a half hour. He was professional and courteous, read the model and serial numbers, went back to his vehicle to check his computer than came back to us with his verdict. He educated us with a brief history of the LG refrigerator and their compressors, The compressor was our problem, but the cost of replacing it ($1,376) didn't make sense for a 12-year-old refrigerator. His confirmation of what we suspected all along really made our decision easy. And the $133 service call was well worth that knowledge. I can not recommend him highly enough. (PS - Happy Birthday, Bob Dylan, who is 83 today)

I can't recommend A&D enough. They were friendly, professional, reasonably priced, and extremely…read morecompetent. I will not use anyone else when my appliances need to be fixed.

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

We've used J B Appliance in Winsted twice in the last couple of years -- once for a refrigerator,…read morethe other time for a electric range stove. Great prices & awesome customer service, deliveries were on time, Joe was there when he said he would be. We like to support local businesses and we'd certainly use J B again for any future appliance needs. I highly recommend them.

Their service is great. Many of my family members go to JB Appliance and are all happy.read more

Why go to any other business, these guys are not only professional but extremely courteous and…read moreknowledgeable. The service is outstanding. I brought my vacuum cleaner there at 9:00 and it was ready by 11:00. They answer all my questions and made sure that I was satisfied with their service before I left the store. I have been a long time customer and would not think about going anywhere else. The store is clean and organized and they have everything you want in a Vacuum cleaner store. Keep up the great service and I will continue to be a happy customer!

We were looking for a new vacuum. A good, reliable one. We'd purchased an Electrolux (our first…read moreappliance as newlyweds) in 1987 from the original store owner. Over the years, and three kids later, we'd settled for subpar units. The kind you throw away, instead of repair. Well, 39 yrs later we came back to Vacuums Unlimited and were not disappointed with the amazing customer service! Adam's expert knowledge and friendly disposition helped us settle on the perfect Miele vacuum for our home. We were also impressed with the love and admiration he has for his father (original owner) who passed in recent years. Family owned businesses like this are becoming a rarity. Highly recommend this business if you're looking for excellent customer service.

I went here based on a recommendation from my neighbor and I am happy to report that it was a great…read moreexperience. Dan provided me with great information and honest recommendations for our new snow blower. He could have upsold me to a larger, more expensive one, but he was honest and kept me towards the lower-version Ariens 28 RapidTrak. I have the blower now, and it worked great over the last snowfall. When I went to visit, Dan also let me "test drive" the blower, so I could feel how the tracks worked, and how the auto-turn behaved. All worked wonderfully well, as expected... but, again, the key is that he let me run it, which was great. Dan also talked about various accessories, including the LED light which he sells online - he's supposedly the only seller for Ariens-branded LED lights on the blower... impressive. He also recommended the plastic sliders and showed me everything else I might want (I added the canopy, as he had a great deal on it). Bottom line, with the great sales and discussion, I wouldn't think of buying it anywhere else! River East setup the blower well, and had it ready to go when it was delivered. The delivery person also walked me through the basic operation (even though I knew it pretty well, as I've used Ariens for many years). Point is, he spent the time to answer any questions and provide extra tips as well. Overall, great service and sales... I highly recommend them!

I took a long time to pull the trigger on a brand new Zero Turn, about a year to be exact. Andrew…read moreanswered a lot of my questions on Facebook prior to ever going into their store. When I was finally able to make it in, I was assisted by Dan. I still had a ton of questions, and I just wanted to make sure I got into the right zero turn. Dan was able to answer a bunch of my questions and not once did I feel like I was a bother. I got my Gravely ZT-X 52 delivered and the people that delivered it were awesome! Thank you everyone!