Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.

I worked with Justin of Sergeants Appliance. He ordered the needed part. Worked with me on setting…read moreup the appointment. When he arrived I just knew the person knew what he was doing. With in minutes he had removed the freezer door, shelves and brackets to access the evaporator fan. He replaced the fan, inspected the thermostat and buttoned it all back up in under 20 minutes. Service, outstanding, quality of service outstanding, value outstanding. I will be using them again.

Eddie was prompt professional and fixed my stove. Price was…read morereasonable. I would definitely use again if needed.

Quick response to requested service. Came early the following morning. Not only did he quickly fix…read morethe problem but gave me an education on why it happened and what he needed to do to fix it. Showed me a part that disintegrated due to age. Also vacuumed the coils to improve the health of the fridge. Price was fair.

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

My experience was classic bait and switch. Ordered a 48" range online at an excellent (but not…read moreunique) price, website claimed it was in stock and that I would need to pick it up at their West Hartford warehouse. Got a confirmation E-mail stating order would be "processed once payment was confirmed" (odd, since CC payments are generally automated these days). Next day, I got what appeared to be an automated E-mail (no name or phone number, DoNotReply sender) stating that their "policy" was that I would need to come to their store in person to confirm identity & credit card, and that the item was a special order (not in stock after all, I guess!). Since it's a 4-hour drive each way, going there twice defeats the purpose of an online order... When I called to try to clear things up, "Jack" told me the item was not in stock and that there appeared to be a pricing error (more alarm bells start up in my head). After consulting with his manager, he did call me back, to tell me that the part number is not on the Kitchenaid site, so they can't even order it, and they don't have it in stock. I just went back on their site, and they still list that exact part number listed (KFID948SJP), but at a much, much higher price, of course. When I expressed my displeasure and asked to speak to a manger, it went to voice mail. The only excuse offered was "the website is pretty automated". I get that mistakes happen, but reputable stores make some effort to make it right with the customer. A retail store is responsible for their advertised pricing.

The service technician was very personable and proffessionable. I would highly recommend this…read morebusiness.

A & A Appliance Service provided top notch customer service! He patiently discussed the pros and…read morecons on replacing vs. repairing an old dishwasher that stopped draining after verifying that all "simple" fixes were eliminated as solutions. His guidance and advice were very helpful and so very appreciated!

Very quick turnaround, punctual, and knowledgeable staff. I rolled the dice on repairing my…read moremicrowave and they confirmed that it would be far more expensive to make the repair than to buy a new model, so I appreciated the honesty. Recommended service...

Very responsive and timely for an appointment. Veteran owned which I like to support as a veteran…read morefamily member myself. VERY knowledgeable and walked me through everything even if the end result was to just buy a new appliance. Highly recommend!

I'm always a bit nervous when trying to find a repairman. I got lucky on a Google search when I…read morefound Chuck. Called about my non-functioning oven on Wednesday and he came over Thursday morning. Checked it out and told me he could fix it, but with the price of the part, I would be better off spending a couple hundred dollars more and just buying a new stove. Even told me that Lowe's is having a sale right now, and said that I could call him if I had any questions. An honest repairman, who put the customer's good over money in his own pocket!

What can you say about a guy who listens to your problem over the phone, figures out the best…read moresolution, and takes the time to recommend that you get a new appliance without a service call? I'll say this about Chuck. He may have lost a little time with me on the phone call but he just gained a customer for next time when I need that service call. Thanks Chuck!

We have used AAA Appliance for over 30 years and I've always been very happy with their service…read more When we call Patty, she always makes sure to send someone same day or next day. They are there on time and great about giving you a quote before doing any repairs. Jamie has done multiple repairs for us and we've always been happy with his service. Jim is very professional as well. I would highly recommend AAA appliance.

I called AAA appliance repair to come take a look at a refrigerator that wasn't getting to temp in…read morethe freezer. When I called they were not interested in the model # of the fridge and said they would send a tech the following day. I was met with a rude tech who came to my house, opened the freezer a few times & said he thinks it's the control board. At no point did the tech pull the fridge out of its cubby, at no point did the tech inspect the fan or wire harness for the freezer, at no point did the tech even look at the control board which he claimed needed replacing, all he did was open my freezer & confirm what I already knew (that it wasn't getting cold) he said he would see if the control board was still available/discontinued & would follow up. They called this morning to let me know the part was no longer available & nothing could be done. I paid $100+ for absolutely nothing, AAA appliance should have taken my model number over the phone when I had first called for service and tried providing it, had they done this they could have come to the same conclusion (parts not available) without scheduling a tech. Beware consumers, this companies schtick is making money off of "diagnostic inspections" which in my instance should've been avoided as it was completely unnecessary due to unavailability of parts.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

5 stars! I used D&M…read moreAppliance when the washing machine at one of my rental properties broke down. The office manager, Grace responded promptly. Danny then showed up on time, and diagnosed the issue quickly. The repair was completed efficiently and at a very reasonable price. I value honest, locally owned businesses, and this was exactly that experience--straightforward service, no upselling, and quality work. I'll definitely be reaching out again for any future appliance repair needs.

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

If you're ever in need of appliance repair, call Cristiano Rosario. He is the best! Considerate,…read moretimely, reasonable, explicative, nice. He liked my annoying puppy too, and remembered the dog who died. Cristiano is the bomb.