When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

Went in one Saturday morning with the intention of buying a dishwasher and a clothes washer--we had…read moreour salesman's full attention, and we came away having purchased exactly what we wanted for about what we expected to spend. Great experience.

I called for my 12 year old GE profile single wall oven with error code F96 (fan and sensor) …read more The model is no longer available. Luiz returned my call same day. I explained the problem. He found the parts. He came within 3 days and fixed my oven. He has an oven caddie as the wall ovens weigh around 160 pounds. He arrived on time and was very polite and answered my questions. . He services the South Windsor area. I highly recommend him. I will be calling him again if I have any issues with my other Kitchen and washer appliances. His prices were a great value for the service he provided.

"Broken lines, broken strings Broken threads, broken springs…read moreBroken idols, broken heads People sleeping in broken beds Broken words never meant to be spoken Everything is broken" (Bob Dylan) When you wake up, walk into the kitchen, and see a puddle of water by your refrigerator, you know something is broken. And when you open up the freezer and discover your once frozen solid bags of fried rice and mashed cauliflower have the consistency of soggy paper towels, well now you're pretty damned sure something is really broken. So that opens up a range of possibilities -are you facing a minor repair, a major repair, or a full-scale crash, burn and replace. How do you know? Enter Discotto Appliance Repair. They were recommended by the vendor that sold us the failing refrigerator 12 years ago. I called at 10:00 and left a message with his service. Rich Discotto called me an hour or so later and said he'd be over later in the afternoon. Then he called me again and said he'd be able to swing by in a half hour. He was professional and courteous, read the model and serial numbers, went back to his vehicle to check his computer than came back to us with his verdict. He educated us with a brief history of the LG refrigerator and their compressors, The compressor was our problem, but the cost of replacing it ($1,376) didn't make sense for a 12-year-old refrigerator. His confirmation of what we suspected all along really made our decision easy. And the $133 service call was well worth that knowledge. I can not recommend him highly enough. (PS - Happy Birthday, Bob Dylan, who is 83 today)

These guys are top-notch. My request for service was…read moreanswered the same morning. Old pro Mike there and then correctly diagnosed my problem OVERE THE PHONE. By mid afternoon the (above-and-beyond-the-call) repair was completed at a very fair price. The previously-broken dishwasher door, which yesterday had ceased to function while emitting a horrendous crashing noise, is now functioning perfectly. And we are satisfied customers of Avon Appliance, once again.

New office staff has made a big difference. No repair yet as I just called them but now my message…read moreis taken with a pleasant tone. Jennifer is she!

Doug fixed my refrigerator. Doug is a professional on time and very knowledgeable in appliances…read more Doug is very responsible in price. I had another company charge me 400.00 to steam my freezer and they said they guaranteed their work, they did not. I'm very pleased with Doug and will use him again for all my appliance work. Thank you Doug! Christine Misseri

He's great responds quickly. Will tell you if not worth repairing. I TRUST HIM TOTALLY. RECOMMEND…read moreHIGHLY.

I have an issue with my refrigerator not dispensing water. I Googled and did some troubleshooting…read moreon my own but no luck so I figured it wasn't just a frozen line or anything and was something mechanical. I decided to call the professionals and chose to look local for a repair. The service men came out and didn't really look at anything just said a part needed to be replaced. I went downstairs to shut the water off. They replaced it and it still didn't work. They didn't really know what else to do. I showed them there were other pumps in the door and they said they would need to order that one and would come back out. I was asked to pay the service charge ($140). They came out with the other part and the same thing happened. So they said they couldn't fix it. I was surprised since they do repairs and all they did was try replacing pumps and didn't do anything else. I, who know nothing about appliances, did more than them. The worst part isn't even them not fixing it and still charging me to come out, but they also ruin my floor. When they changed the part they must not have tightened it enough and water leaked out. It was behind the refrigerator so I didn't notice the drip until it caused the floor on the side of it to warp. So, now I still have no water being dispensed, I'm out $140, and boards in my floor ruined. :(

I went there with my son and wife and we were able to strike a good deal on a washer and dryer…read more They delivered on time. Have been using them for about 3 yrs so far and no problems. Soon we will be going there for a refrigerator i think. Nice and easy going preople to deal with.

I tried calling Cliff from A1 appliance as recommended and it was a disaster. He took twice as…read morelong as he estimated and at one point I had to show him how to take the front of the dryer off. After he fixed the issue he put the front back on only for me to point out that the large lint piece that goes inside the machine was still sitting on the floor. So it took another 25 minutes to do that. My original $175 estimate turned into $240 and when I questioned him he said it took him longer than expected. No kidding! At one point I was going to offer to pay him and just have him leave. His specialty was slamming the front to get the piece back in. Then he said it was my fault for "watching him like a hawk". I'm sure he's a nice guy but I would never recommend him for any work on my appliances.

Our refrigerator stop cooling! Found Cliff on google and called him and left a message. He RETURNED…read moremy call within the hour. We set an app't for 11 AM the following day. He arrived EARLY, fixed the problem and left before his appointed arrival time. His fee was fair as was his charge for the part he needed to repair the fridge. Nice, amiable and professional fellow! Don't hesitate to call him if you need an appliance repaired. We'd give him 6 Stars if we could.

Fred exemplifies professional courtesy. My samsung refrigerator stopped working. He attempted…read moretrouble shooting over the phone to no avail. After a couple of trips out (had to order a part) problem fixed at a fair price. One draw back is the wait, but as he explained he's a one man operation. Well worth it. He will be my appliance repair go to in the future.

Fred is one of the best appliance repairman I have ever worked with. He is punctual, honest, hard…read moreworking, and gives his best assessment of a repair vs replace on every call. My parents have also highly recommend him and appreciate his over the phone diagnosis based on his extensive experience of appliances.

I can't recommend A&D enough. They were friendly, professional, reasonably priced, and extremely…read morecompetent. I will not use anyone else when my appliances need to be fixed.

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.