I called Brian to service my Bosch Refrigerator/Freezer when the ice maker stopped working (the…read moreunit is about 8 years old). Brian quickly isolated the issue by running some diagnostics (a bad fill valve) and ordered a new ice machine. He checked several sources to get the best price. When he received the new part he came back and quickly installed it all for a very reasonable price. Everything works great again. I highly recommend Prospect Appliance to anyone who is in need of appliance repair services.

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

I wish I could leave less than one star. Do not waste your time with this company! Do not let…read morestorefronts and lower prices fool you! This is the worst appliance company in the state of Connecticut! I bought a washing machine from them 11 months ago, within 24 hours it quit working and it took them over a month to replace it. Now I've had the "new" Washing machine for 10 months and it just stopped working. I've called this number every day for two weeks with no return phone call. I stopped by the address of the Naugatuck office, it's closed no longer affiliated with them. I stopped by the Waterbury storefront, door is always locked. There's never anyone there. Worst customer service in the history of customer service! I can't say enough bad things about this company. Don't waste your time, don't waste your money! And don't become a statistic like me.

These guys are totally dishonest. They lied about their ability to service Hobart equipment, have…read moreno relationship with Hobart, took $1000's for parts and disappeared. Avoided at all costs.

Staff is knowledgeable and friendly. Their sales are comparable if not better than large department…read morestores. My husband and I bought the Frigidaire Gallery set for our newly remodeled kitchen. They helped us stay in budget and had two rebates that we were eligible for. Jen, the manager, and Stacey, the owner, were so helpful and followed up with us quickly with questions and issues that we had. Our fridge was delivered with a dent, they quickly had a claim done and we had a new door delivered two weeks later. Thank you for your help and service! We will be back!

Highly recommend Ferrari's Appliances…read more We recently purchased kitchen appliances from Ferrari's Appliances in Naugatuck as we are happy to support local businesses whenever possible. Management handled our transaction with the same professionalism we had experienced with them in the past with prior purchases. We were very impressed with the installers, Jonah, Jose and Will, who did a superb job with installations. They were very meticulous and careful, paying close attention to all details. Overall, we are very satisfied with the customer service that we received. The installers EXCEEDED our expectations.

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

Very honest and up front. Explained that my machine was not serviceable and the problems with the…read moredesign. He directed me to the right machine and went above and beyond when he didn't receive compensation. I would not hesitate to contact him with any appliance repair. Thank you very much.

My refrigerator was running all the time and didn't seem to get any colder. In fact the stuff in…read morethe freezer seemed to be thawing out. I called H & R after finding a good review online. The owner returned my call within an hour and was on-site half an hour later. He diagnosed the problem immediately and had me back in service in less than an hour. The problem was fixed with the replacement of two parts.

I couldn't be more pleased with this company's thoroughness, and dedication in efficiently…read morerepairing my stubborn refrigerator. Before seeing L& J. I had fa rustrating experience with another company who failed to solve my fridge's multiple problems. (not cooling, light not working, freezer frosting like crazy). I found L & J Appliance--and what a difference. Kyle and his father Lawrence spent the time to properly diagnose a complex issue that had been completely missed. They made a custom repair and fixed the problem for good. Affordable pricing too. They are professional, thoughtful, and clearly care about doing the job right. It's rare to find service like this. Highly recommend.

We were told by our appliance store to call L&J for our electric cooktop needed a new fuse after…read morewater had gotten into the board. the team came and promptly diagnosed and fixed it. A few months later our combo microwave/oven had shut off unexpectedly, and we felt confident calling them again for this since we purchased all of our appliances from the store, and they recommended them. They came out a few times between the week of Thanksgiving in November-December 2025. First it was an electrical board issue- which they rerouted so we can use the oven. We were told they needed to order a part, and they'd call us to schedule once they received the part. The part came in, but it was wrong and the job couldn't be completed. They needed to order a new part. That was in Feb/March... again they came out in April, and still couldn't complete the job because the part was not right. Well now it's almost July, we still don't have a working microwave. No calls. No communication. Kyle, the repair tech was professional, and timely. No complaints on the guys who came to do the work. The company is not charging us for the extra repairs, so of course this has fallen on deaf ears and we have not heard from them in months. We have had to purchase another microwave and put it on our kitchen island because it's been 7-8 months without resolution.

Awesome so Happy…read more Washington machine had issue. Took pics of part leaking and model number. Easy park, go in , super nice guy looked up part had in stock told me about installing it. Everything worked out perfect. Spent little on part which was exact part NOT A CHEAP KNOCK OFF- THE REAL PART. DEF GO BACK IF NEED TO. Saved $700 if I had to replace machine new. When you can do it yourself for a whole lot cheaper gotta do it. Thanks

Every part I have ever needed i was able to get here . And that's a lot of parts. I highly…read morerecommend this business.

Dave is great! He has literally repaired almost all of my appliances except the refrigerator, which…read moreI will call him for next. There is a $75 charge to come and take a look, and with parts and labor is still cheaper and more worthwhile to repair than get new appliances. Side note- we have been the only owners for them, so we know where they have been and what they have done. He is quick and also provides tips on how to keep your appliances in good condition. He even brought me dishwasher pod samples a few years ago and I still use that brand to this day.

From the owner: At All Brand Appliance Repair LLC, we provide repair to all major domestic household appliances…read more Brand Appliance Repair LLC specializes in Sub-Zero repair at both residential and commercial locations. Our technicians understand the criticality of client refrigeration storage needs as well as our network part suppliers. In addition to our Refrigerator/Freezer specialists, we also service and repair other appliances such as Garbage Disposals, Ovens, Washers, Dryers, Ice Machines, etc. Call today and discover why we are considered the area's best!

The front left burner of my Vikings cook top was mis aligned…read more The service call department has been very responsive. They have arranged technician Eric Hoetjes to come to help. Eric Hoetjes has fixed the problem and he has also cleaned the other three burners as well. Highly appreciated the service Joseph Cote and Eric Hoetjes have provided.

if I could, zero stars would be a option. Son, Jonathon shows up an hour early, unapolegtic & not…read moreinterested in even seeing the job, rude as I've ever experience, chip on his entitled young shoulder, insulting, and would never recommend if he was the last Sub-Zero repair man on the planet! He shouldn't be allowed into enter anyone's home or work w the public!