I have dealt with my fair share of unreliable appliance repair companies over the years, often…read moreresulting in wasted time and money, but thank God I finally found Mr. Appliance of Middletown and Glastonbury! They are truly fantastic, providing top-tier service that is consistently reliable and punctual. The technicians are always on time, incredibly professional, and they truly go the extra mile to ensure everything is running perfectly. Their pricing is very fair given the level of expertise they provide, and the entire team is communicative and respectful. I rely on them to maintain my two large commercial flower refrigerators, which are vital to my business, and I honestly couldn't be happier with the quality of their work. If you are looking for a trustworthy repair service that actually delivers results, I highly recommend them to anyone in the area. Mary Bella Flora CT

They were good. They were reasonably priced and professional. Most of all the technician knew…read morewhat he was politely, and respectful. We've only had to call for appliance help just that one time, but I recommend Mr appliance. Plus, we didn't have to wait long for the appointment. I think it was the same day, not weeks, or days.

When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

Went in one Saturday morning with the intention of buying a dishwasher and a clothes washer--we had…read moreour salesman's full attention, and we came away having purchased exactly what we wanted for about what we expected to spend. Great experience.

Modern Repair fixed our Samsung range over the course of two visits. Various on the range top would…read moreremain 'on' after it turned 'off'. Not a big issue, bit they addressed this problem all while the range is under warranty!

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

So this review is unique. I contacted JPM after reading their profile…read more Let me tell you what great advice I received. I thought my appliance was two years old it was actually 5. On his advice I reached out to the manufacturer and the parts were covered. Although we are using their tech it was his advice that we are grateful for. Others wanted a minimum $130 just to do a diagnostic which I get time is money. His honest advice is why I recommend JPM.

We recently hired Jeremy to diagnose and fix a leaky fridge and he did an excellent job. He was in…read moretouch minutes to set up the appointment. He was very punctual, professional, organized, and fixed the issue for a reasonable price. I highly recommend JPM Elite Appliance Repair. Thank you again, Jeremy!

Repaired my refrigerator. Great service. No problem, no hassle. Knowledgeable people and quality…read moreappliances. Will buy all my appliances from this place in the future. Highly recommend.

The service at this place has been dramatically worse over the last ten years. My family came to…read morelearn that the folks running this place experienced a rather tragic death and my heart went out to them. Flashforward a couple of years later... These people have written down on our invoices: "This family is nuts, do not sell to them, they leave bad reviews on yelp." Here is a very bad review. There is absolutely no excuse, regardless of tragedy, for writing a note about a customer like that and then, sending them a copy of the note attached to a service order. Yup.. You heard write... They sold to us, and then sent us a note attached to the receipt saying we are crazy A**holes. This company is repugnant and run by children. What kind of company releases their private notes about customers publicly? There is absolutely no excuse. Go to Lowes. It is cheaper and the people working there will not insult you.

I tried calling Cliff from A1 appliance as recommended and it was a disaster. He took twice as…read morelong as he estimated and at one point I had to show him how to take the front of the dryer off. After he fixed the issue he put the front back on only for me to point out that the large lint piece that goes inside the machine was still sitting on the floor. So it took another 25 minutes to do that. My original $175 estimate turned into $240 and when I questioned him he said it took him longer than expected. No kidding! At one point I was going to offer to pay him and just have him leave. His specialty was slamming the front to get the piece back in. Then he said it was my fault for "watching him like a hawk". I'm sure he's a nice guy but I would never recommend him for any work on my appliances.

Our refrigerator stop cooling! Found Cliff on google and called him and left a message. He RETURNED…read moremy call within the hour. We set an app't for 11 AM the following day. He arrived EARLY, fixed the problem and left before his appointed arrival time. His fee was fair as was his charge for the part he needed to repair the fridge. Nice, amiable and professional fellow! Don't hesitate to call him if you need an appliance repaired. We'd give him 6 Stars if we could.

I scheduled a free A/C system estimate with Vladimir and luckily he was able to come the same day…read more Vladimir was very professional, respectful of my property, and was very clear in explaining every step he is taking. He was able to diagnose and fix my A/C on the same visit. Prices seem pretty reasonable as well. I would love to work with Vladimir again, hopefully not too soon though.

Quick response, friendly and honest professional. Vladimir didn't exaggerate problems, only…read morerepaired the direct problem with decent repair cost. Thank you.

Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.

I worked with Justin of Sergeants Appliance. He ordered the needed part. Worked with me on setting…read moreup the appointment. When he arrived I just knew the person knew what he was doing. With in minutes he had removed the freezer door, shelves and brackets to access the evaporator fan. He replaced the fan, inspected the thermostat and buttoned it all back up in under 20 minutes. Service, outstanding, quality of service outstanding, value outstanding. I will be using them again.

very quick response. Able to quickly diagnose the problem and then set up a time to return upon…read morewhich he fixed the problem efficiently and effectively. I would recommend.

From the moment I went to Yelp I knew that I would be able to get exactly what I needed. The…read moretechnician Ivan had openings for the next day. He texted me to let me know he was on his way and arrived on time. I have been without an oven for too long. Ivan changed all of that in minutes. He even had the part that I needed to make the oven work. I definitely thought that he would do a good job. For the repair that Ivan did I definitely thought that the price was good. I would recommend him to anyone who needs an appliance repair.