My Speed Queen washer was malfunctioning and the website indicated Mr. Appliance as a certified…read morerepair service. I had a very positive experience although disappointed that my Speed Queen washer even needed repair right after the 5 year warranty was up. Shout out to Dmytro and Marni. Both instrumental in my satisfaction for a job well done.

Beware! They do not service or repair your appliance. They have "NO" intention to fix. They are not…read morequalified to repair high end appliance. Call manufacturer for servicer recommendation.

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

My experience was classic bait and switch. Ordered a 48" range online at an excellent (but not…read moreunique) price, website claimed it was in stock and that I would need to pick it up at their West Hartford warehouse. Got a confirmation E-mail stating order would be "processed once payment was confirmed" (odd, since CC payments are generally automated these days). Next day, I got what appeared to be an automated E-mail (no name or phone number, DoNotReply sender) stating that their "policy" was that I would need to come to their store in person to confirm identity & credit card, and that the item was a special order (not in stock after all, I guess!). Since it's a 4-hour drive each way, going there twice defeats the purpose of an online order... When I called to try to clear things up, "Jack" told me the item was not in stock and that there appeared to be a pricing error (more alarm bells start up in my head). After consulting with his manager, he did call me back, to tell me that the part number is not on the Kitchenaid site, so they can't even order it, and they don't have it in stock. I just went back on their site, and they still list that exact part number listed (KFID948SJP), but at a much, much higher price, of course. When I expressed my displeasure and asked to speak to a manger, it went to voice mail. The only excuse offered was "the website is pretty automated". I get that mistakes happen, but reputable stores make some effort to make it right with the customer. A retail store is responsible for their advertised pricing.

We have used AAA Appliance for over 30 years and I've always been very happy with their service…read more When we call Patty, she always makes sure to send someone same day or next day. They are there on time and great about giving you a quote before doing any repairs. Jamie has done multiple repairs for us and we've always been happy with his service. Jim is very professional as well. I would highly recommend AAA appliance.

I called AAA appliance repair to come take a look at a refrigerator that wasn't getting to temp in…read morethe freezer. When I called they were not interested in the model # of the fridge and said they would send a tech the following day. I was met with a rude tech who came to my house, opened the freezer a few times & said he thinks it's the control board. At no point did the tech pull the fridge out of its cubby, at no point did the tech inspect the fan or wire harness for the freezer, at no point did the tech even look at the control board which he claimed needed replacing, all he did was open my freezer & confirm what I already knew (that it wasn't getting cold) he said he would see if the control board was still available/discontinued & would follow up. They called this morning to let me know the part was no longer available & nothing could be done. I paid $100+ for absolutely nothing, AAA appliance should have taken my model number over the phone when I had first called for service and tried providing it, had they done this they could have come to the same conclusion (parts not available) without scheduling a tech. Beware consumers, this companies schtick is making money off of "diagnostic inspections" which in my instance should've been avoided as it was completely unnecessary due to unavailability of parts.

I can't recommend A&D enough. They were friendly, professional, reasonably priced, and extremely…read morecompetent. I will not use anyone else when my appliances need to be fixed.

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

So this review is unique. I contacted JPM after reading their profile…read more Let me tell you what great advice I received. I thought my appliance was two years old it was actually 5. On his advice I reached out to the manufacturer and the parts were covered. Although we are using their tech it was his advice that we are grateful for. Others wanted a minimum $130 just to do a diagnostic which I get time is money. His honest advice is why I recommend JPM.

Extremely efficient, great pricing and extremely kind and honest! I reached out to several…read moreprofessionals when looking to help my aunt fix her oven, and this was by far the best price and you will not regret going through JPM!

Great service on my fridge under extended warranty Fixed the problem. Efficient and professionalread more

This was the appliance repair linked to Maytag for a top-loaded washer repair while under limited…read morewarranty. The first time they came out the panel was malfunctioning so they reset it. The second time they came out the panel was malfunctioning so they replaced it. The fourth time they came out the unit was just leaking water while not powered on or running, and this only occurred after they replaced the control panel. The technician spent 10 minutes at my house before concluding it was "the sink overflowing" despite all of the evidence I provided indicating it very much was not the sink. They charged me a service fee of $137 and left. Now I am left with water continuously pooling in my basement from a washer that didn't do this until Advantage Appliance Repair touched the unit. They did more harm than good. Stay far away from this business.

I have used Ferrari's Appliance multiple times over the last couple years for both repairs and…read morepurchases. I've had a great experience each time, highly recommend.

I Replaced my microwave over my oven and the installation was done well due to their workers…read moreexperience. I am a happy customer.

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

Great service Thank you for fixing my dryer and washer …read more Same day service is always a plus

DO NOT USE THIS COMPANY! Rude contractor who charges in…read moreadvance but doesn't deliver any service. We called them to repair our washing machine and paid $218 upfront for a valve replacement. They never fixed it. On the scheduled day, the technician came but I missed his calls while caring for my baby. I called back within 10 minutes, apologized, and asked when he could return. Instead of rescheduling--even for an extra charge--he was already furious, refused to come back, and claimed he knocked on the door (though I was right there and heard nothing). Despite my apology, he refused to finish the job. They kept the full payment without providing the service. I would have understood if they deducted a portion for the trip, but keeping all the money shows complete dishonesty. We will be disputing the charge and reporting this business to the town. This was the most unprofessional, unpleasant appliance service experience I've ever had. AVOID AT ALL COSTS!

If I could give this company zero stars I would. They sent a tech out Friday 2/27 to assess my…read moreunit. When the tech left unit was working great, this lasted for less than 6 hours, mind you I paid over $300 for an hour and half service. Called the guy who serviced my unit same night (Friday), got no answer and no call return. Called Campbell Cooling today Monday 3/2 spoke w/ Jamie. Very unprofessional. Was yelling at me, cutting me off mid-sentence, couldn't complete one sentence without interruption. Today I am being told replace the entire unit quoted $8k. Friday I was told I needed 3 parts. What changed between Friday & Monday? I will never recommend this company to anyone. Sad part is my call today was to see if someone can come and take another look and possibly replace the 3 parts I was told I needed, after today's interaction NO THANKS

So glad I got a referral for Campbell Cooling. I spoke to Jamie on the phone, who said that Kevin…read moreis nearby and will stop by to check out our heating system. Kevin returned the next morning with the right parts and fixed our issues within an hour. He was honest, prompt, knowledgeable, and helpful. Plus their prices are great. I couldn't recommend them more. Thank you for saving our Thanksgiving dinner!