Avoid this business at all costs! They use deceptive hidden fees and bait-and-switch pricing. Avoid…read morethis business at all costs! They use deceptive hidden fees and bait-and-switch pricing. On July 9 2026, I had a terrible experience with Alvin's Plumbing and Heating LLC. Before scheduling, I called to ask about their diagnostic fees to estimate a under-sink filter leak repair. A representative told me it would cost $60 to send a technician, who would then give me a price estimate. However, when the technicians arrived, they never mentioned a hidden baseline fee of $195 just to touch the plumbing. One technician immediately began working without providing an upfront estimate. He cut one inch of a small 1/4" plastic pipe, which fixed the leak. When I asked for the total, he revealed the $195 charge. I was outraged by this hidden fee. Since he was already there, I asked about replacing a bathroom faucet. I explicitly asked if the $195 would be separate or if it would roll into the cost of the new job. They told me, "No, the $195 is going to roll into the cost of the additional job." The office quoted a total price of $225. I agreed to this. After the work was done, they wanted charge my credit card $420 ($195 + $225), completely going back on their word. I requested the manager's number to dispute this overcharge, but the owner refused to honor the agreed upon price. Despite multiple phone calls, I have not received a refund. This company uses misleading sales tactics, hides fees until the work is done, and takes advantage of old citizens. I am submitting an official complaint with Better Business Bureau

I found them to be very trustworthy. Excellent service from my 1st call all the way to Rick coming…read moreand doing my repairs. Price was very reasonable. I hope I don't need a plumber anytime soon. But if I do they will be my 1st call.

Amazing experience with Reliant Electric Co. , LLC this week! I cannot thank Dino and his team…read moreenough! We recently lost power in our garage and half of our finished basement. Because the job involved digging to get to wires, it was suggested we get a couple quotes/2nd opinions on this. I decided to give him a call last Friday. He came over that night and was able to diagnose the problem in very little time. His team showed up promptly yesterday, explained what they were doing and did all they could to save our patio pavers since the wires were underneath. They left the job site immaculate, the price was right and our power is now restored. If you are ever in need of an electrician, I highly recommend giving him a call! We have now found our "Forever" guy and couldn't be happier.

Dino and his team have provided me with peace of mind and a true sense of security with the…read moreinstallation of motion lights on my home and outbuildings. Living in the "wilds" of Thomaston without alot of streetlights, read that as none, my dog and I are being terrorized by a rogue coyote. The installation of these lights add a comfort to our home as with the flick of a switch, the lights will stay on until the units are reset to motion only.

We needed a new indirect water heater and did some shopping around. Travis was the most responsive,…read morealong with being able to provide a quote with pictures and video taken on a cell phone (in addition to allowing for electronic payment as well). He and his partner did a great job, and he was excellent at communicating the whole way through. The final project had us with hotter water and better pressure, so he did a beyond perfect job. If you have a plumbing or heating job, he should be the first on the list of people to call.

Highly Recommend. Found a ton of water in basement actively leaking from Boiler. Called and Travis…read morepicked up right away, was there in like 30 minutes to diagnose the issue. Got the parts and made the repairs later that afternoon, with excellent communication the entire time he was away. Having the ability to pay the invoice electronically is a bonus too. Would definitely recommend Travis and TT/CA Plumbing and Heating if you find yourself in need.

Called Rob for a bathroom remodeling in progress needing plumbing work. He returned my call…read morepromptly, gave me an estimated date, showed up as promised and did an excellent job. He completing the job that day, and had all supplies necessary. Reasonable price, I would highly recommend him.

We recently had a leaky handle on our kitchen faucet, and I could not figure it out. I ended up…read morecalling R.C. Plumbing by finding them on yahoo local. I called them and made an appointment for the next morning. Rob showed up around the agreed upon time. Rob went above and beyond when he was unable to fix my current handle; he went to a local plumbing store and actually got a floor model handle, since they did not make my faucet anymore. Rob came back from the plumbing store, popped in the new handle and tightened up a coupe other things that I did not mention to him. I would definitely recommend R.C. Plumbing to anyone in the Naugatuck, CT area that needs plumbing work done.

Prompt return text! Excellent dialog and Keno Electrical is honest. They likely saved me a lot of…read moremoney just from my questions. Do not hesitate to contact them! I'm keeping their number if I need something big done.

Keno was professional, friendly and communicated when he would be arriving, . He was prompt and did…read morehis research on my fan model prior to his arrival and took his time to install our new Smart ceiling fan that hooks up to Alexa and that can be controlled by the remote and the Hubspace App. He ensured that I was happy with the installation and knew how to use my new fan. Affordable with quality work by a self made master electrician for my home in Norwich. Really appreciated his services and would Highly recommend his services to my friends and family.

Ben has always been prompt and efficient. However, during the storm Tuesday night, our heat went…read moreout. We called Ben & he came. We needed a part. The next morning, during the worst of the storm, he came out to replace the part. He could not get his truck up our hill so he walked in 7 inches of snow to our house and replaced the part. Thanks to Ben, we did not have to leave our home nor worry about frozen pipes. Ben went above and beyond with his customer service. I highly recommend him.

Benjamin Home Service was GREAT to work with! Clean, professional, timely, responsive, fairly…read morepriced, and attentive to their customer!! Excellent company. Highly Recommend for all your HVAC/Heating services. Nick and his team installed a new HVAC/Heat Pump in our existing home which required designing and installing the system, installing new ductwork, registers, etc throughout the house. Not a small job. We are type A particular people and Nick and his team were communicative, clean and respectful of our property throughout the project. We are so LUCKY to have found Nick and his team for this installation. This is a family run company that takes pride in their work - which seems to be a rarity these days. Their trucks/vans are spotless and so was our house at the end of each day! I would hire this Company again in a nano-second! Believe their 5 star reviews as they ARE REAL! This company sets the standard of what 5 Star Service Should Be! Thank you Nick!

This is a great company. Phone calls and emails are answered promptly. Kevin quickly provided me…read morewith an estimate for the installation of a Level 2 charger at my home. On the scheduled installation date I was told that they would be at the house at 9 am. At exactly 9 am Will arrived and he completed the project efficiently and helped me with the programming. A pleasure to work with and I highly recommend Sloss Electric

Best electrician in CT. Family owned, father and sons, fully insured, licensed and bonded. I…read morefound Kevin Sloss through our contractor David Steeves who is also the best of the best of contractors. Kevin installed our generator, full hook up, wired our solar panels with thermal imaging to measure heat so our insurance company covered the panels. He then installed all of our outlets with usb plugs. Five stars, highly recommend.

We've used Wiremen on several occasions and have always received excellent and reliable work…read more Thanks Shane and team!

These guys are top notch. Professional, skilled, responsive, and tidy! Rare to find contractors who…read moreare all of these things. 100% recommend. You won't be disappointed!