We recently found ourselves without water. I left a message after business hours with Glastonbury…read moreWater Systems. I received a call that same night from Cole who arrived early the next day. He found water bubbling up outside next to our well. I then received a call from the firm's owner Vicki who scheduled Cole and Ricky to return later that week. Vicki also coordinated with Thompson Landscaping to dig up the yard to access to the leak. Cole and Ricky quickly determined that the well hose fitting had failed. They did an excellent job installing a new fitting and getting our water back on. They are true professionals and I would highly recommend this company for all of your needs!

The only water treatment company to do business. They truly believe in service ahead of sales. Very…read morefriendly and professional. came out the very same day that we called. Tyler was very polite and helpful in explaining the problems and solutions. Took his time in detailing a solution. Came back the very next day with Ricky and completed the repairs. Very reasonably priced. Call them and you will not be disappointed.

Joey & crew are great! He is communicative, thorough, gets things done quickly, and is such a…read morepleasure to work with. We will be contacting him for all of our future well needs!

Highly recommnded ! joey and company ( everlasting wells ) are outstanding giving premier advice…read morealong with top notch installation of my water treatment system. And wont oversell ! Highest integrity .

I have used Homestead Comfort for my annual maintenance for my gas furnace, hot water heater and AC…read moreunit for many years and have been extremely happy with their service. Dyquan was my technician this year and was very thorough and polite. Would highly recommend.

On August 19th we had Homestead here to service our furnace/boiler that they installed in June of…read more2025. This was after they already rescheduled our service booked a year out, on short notice due to "an emergent job", out by over a month. We were charged $829.01 to service these systems. This is nearly double the national average for this service. They handed us a card with a prebooked appt the very day they completed the install of our $20,000+ system last year, so we assumed the first service was included in that price. We inquired about this charge, wondering if maybe there was a billing error - AND they had to come back the next day emergently because they broke a part and left oil leaking in our basement - exposing my toddler, our pets, and ourselves to oil fumes all night long, leaving us to sop up their mess with towels. They replaced what they broke, but it should've never happened. And they said "Well you got a new tiger loop out of it"... yes because YOU broke it, and put a broken part back into our 1 year old HVAC system! We emailed the company through their contact us link under "billing" on both Sunday September 6th and Sunday September 20th without response. My husband called them yesterday after getting a text that our bill was "past due" and the response we got was "Oh well, that's what we charge, you don't have to use us in the future. We fixed what we broke so we're all set, you owe what you owe." At a minimum, a discount should've been provided for having to take an additional day off from work for them to come fix the mess they made and having to deal with the foul odor of leaking oil overnight, while having to soak up the leak on our own accord. Nothing was done or offered. All around, the worst customer service experience I've ever had. This company should've made right on their error. I've never been one to write a negative review about a small business, but this is beyond unacceptable. We had used Homestead in the past for water services, with great experience, so to say the least, I am extremely disappointed in this experience

Great customer service! Installed a new water system in 2022. Called back multiple times to ensure…read morewe were satisfied. Highly recommend in East Hampton.

Always nice to find and use a knowledgable and reputable company. Did a lot of research across the…read moreweb and kept coming back to H2O. Called them and made an appointment for an estimate on getting my well water system up to date. Estimate was reasonable and we booked an appointment. All in all a very good experience from start to finish. The tech was very careful to ensure the work area remained clean. We are happy with our new system and will be calling in the future for our msintenance needs.

Very affordable, quality is amazing and now I have fresh soft water and zero chlorine and iron.read more

We moved into a home with a well and Craig and Colin installed a water softener, whole house carbon…read morefilter and under-sink reverse osmosis system. They did a great job. Everything is working well and we're very happy with our clean, soft, drinkable water.

We had a plumbed unit with hot and cold water for about 2 years in our office. We signed a 5-year…read morecontract. We had to move to a new location on 7/1 that didn't have plumbing so I reached out to Clearwater through their billing to request a buy-out quote on 4/30. I sent a follow-up email on 5/8. On 5/23, I received the buyout which was for the full value of the contract including the cost of maintenance and filter changes. I reached back out that day shocked as a small business that that was the cost. I received a response on 6/2 saying their product was proprietary and not similar to seemingly comparable products on line. We spoke on the phone around 6/6 and I explained the situation and asked if there was anything that could be done since there was no maintenance to do and we wouldn't be using any filters or other parts for the balance of the contract term. She said her manager was out and that she would talk to her and get back to me the next week. On 6/12 I sent an email asking for an update, then again on 6/24 and then 8/8 after we had completed the move. On 8/11, I got an email asking for a refresh on the situation. On 8/13, after some back and forth - I was offered the option of having plumbing installed in our new office to accommodate the machine, which was not possible. So, after 3.5 months of trying, the answer was that's what the contract says - you have to pay the entire amount to terminate and that there is nothing that could be done. We accepted that answer and decided to pay installments for the balance of the contract. On 9/12, I got an email from the billing partner inquiring about the change of address I notified them about on 4/30. On 9/24 our business owner had a change that required us to complete the buyout. I emailed the billing partner on 9/24. I sent a follow-up on 10/23 since I had received no response. On 10/29, I got a response from the billing partner saying that the there was a backlog of requests and hopefully I would hear back soon. On 11/5, I received the new offer. While we were at our old location, we had no issue with the unit. After researching costs for the move, we found many similar alternatives with lower costs, we paid approximately $3700 for a 5-year lease on the unit we had - which is on us for not doing our homework or understanding the terms of the contract. It was an expensive lesson learned given the move was unplanned. Read contracts carefully and understand what you signed up for - both in terms of cost and terms and conditions. We understand that Clearwater followed the contract - we just wish it had not been so slow and difficult to communicate with them and their billing partner.

Family owned and operated. Quality products with triple filters for no waste, no microplastics and…read more pure, clean water! Cold water, hot water, ambient, ice options also available for home or office.

Extremely high pricing without addressing real problem. Only works on the cold water. If it's a hot…read morewater problem you're sol.

Worked with David from Western Mass Water Filtration, he was very professional, friendly and…read morehonest. We had a coliform issue with our new house and wanted a water softener installed. Before we even closed on the house he was able to come out check out the well. The day we closed he squeezed us in his schedule with short notice to bleach the well before we occupied the house. He was then able, with very short notice, install a UV system to make sure our water will always remain safe to drink and install a softener. The work was very fast and very well done. A few months later our 35 year old well pump died and I was able to text him at 11pm and by 8am he swung by and confirmed the issue and was able to connect us with someone to fix the issue same day. We were without water for less than 24 hours! I highly recommend Western Mass Water Filtration and hope you choose them to help you out with any water quality issues you may have.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Overall, the service was okay. They got the job done, but communication and timing could've been…read morebetter. Nothing terrible, but definitely some room for improvement.