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Homestead Comfort

2.8 (20 reviews)
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Services - Homestead Comfort

Drain repair

HVAC installation or replacement

HVAC system repair

8 More Services

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Water pipe installation

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

Salt delivery

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Ask the Community - Homestead Comfort

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Clearwater of New England - Myself with my grandson

Clearwater of New England

(2 reviews)

We had a plumbed unit with hot and cold water for about 2 years in our office. We signed a 5-year…read morecontract. We had to move to a new location on 7/1 that didn't have plumbing so I reached out to Clearwater through their billing to request a buy-out quote on 4/30. I sent a follow-up email on 5/8. On 5/23, I received the buyout which was for the full value of the contract including the cost of maintenance and filter changes. I reached back out that day shocked as a small business that that was the cost. I received a response on 6/2 saying their product was proprietary and not similar to seemingly comparable products on line. We spoke on the phone around 6/6 and I explained the situation and asked if there was anything that could be done since there was no maintenance to do and we wouldn't be using any filters or other parts for the balance of the contract term. She said her manager was out and that she would talk to her and get back to me the next week. On 6/12 I sent an email asking for an update, then again on 6/24 and then 8/8 after we had completed the move. On 8/11, I got an email asking for a refresh on the situation. On 8/13, after some back and forth - I was offered the option of having plumbing installed in our new office to accommodate the machine, which was not possible. So, after 3.5 months of trying, the answer was that's what the contract says - you have to pay the entire amount to terminate and that there is nothing that could be done. We accepted that answer and decided to pay installments for the balance of the contract. On 9/12, I got an email from the billing partner inquiring about the change of address I notified them about on 4/30. On 9/24 our business owner had a change that required us to complete the buyout. I emailed the billing partner on 9/24. I sent a follow-up on 10/23 since I had received no response. On 10/29, I got a response from the billing partner saying that the there was a backlog of requests and hopefully I would hear back soon. On 11/5, I received the new offer. While we were at our old location, we had no issue with the unit. After researching costs for the move, we found many similar alternatives with lower costs, we paid approximately $3700 for a 5-year lease on the unit we had - which is on us for not doing our homework or understanding the terms of the contract. It was an expensive lesson learned given the move was unplanned. Read contracts carefully and understand what you signed up for - both in terms of cost and terms and conditions. We understand that Clearwater followed the contract - we just wish it had not been so slow and difficult to communicate with them and their billing partner.

Family owned and operated. Quality products with triple filters for no waste, no microplastics and…read more pure, clean water! Cold water, hot water, ambient, ice options also available for home or office.

Hometown Well Pump Service

Hometown Well Pump Service

(1 review)

We called hometown with well issues. James was great! He tried to help us out over the phone…read moresince we thought we just ran the well low over the weekend. After figuring out that it was something else he came that afternoon and figured out the issue. The next morning James was back to replace our pump. He did an excellent job, explained everything professionally and was finished in 3 hours. He even offered to come back if we had any questions or concerns. Great company that actually cares for what they do. I would recommend calling Hometown before any of the bigger companies. Not only will you get personalized and friendly service, but you will also save money since you are not paying for all the overhead back at the other company's office.

From the owner: Hometown Well Pump Service LLC. specializes in water well pumps and water well services. We love…read morewhat we do and take pride in our work. We put safety and our customers first. We do not do plumbing, however, we just do water well to the well tank and all things water well. Our Services include: Well Pump Service and Installation Well Tank Service and Installation Water Filter Service and Installation Water Well Bacteria Mitigation (Testing and Sanitization) Water Well Lines Well Driller, Water Treatment and Plumbing Referrals Please use our "Hours of Operation" as a reference for scheduling service, but please know in event of an emergency, call anytime.

Homestead Comfort - plumbing - Updated May 2026

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