Professional and friendly! Prompt communication and attention to a leaking faucet would recommend.read more

I had three different problems that several plumbers over several years couldn't figure out, let…read morealone fix. Frank diagnosed the issues, came back when he said he would, and did a fantastic job at a fair price. He even suggested a shower trim set I believe was based on what he saw in the house. It's rare to encounter this kind of dedication and customer service--more than simply professional, which is hard enough to find today.

I have used them several times and they have been responsive, do the job well and reasonably…read morepriced. Had a job today where I had agreed to an estimate. When he was done Rich said he didn't have to do as much as he thought it would so he cut about 40 percent off, saving me several hundred dollars. Impressive integrity.

From the owner: Are you having issues with your water heater or plumbing? Hire the pros at Quality Plumbing & Drain…read moreServices, LLC. to address your plumbing emergency.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

I've used Panella's Plumbing many times in the past 4 years that I've lived in Suffield. Always on…read moretime and fixed things. The receptionist(?) who answers the phone (Shiela) is very friendly and helpful. I had my AC fixed, and some plumbing issues.

Bad experience! Called for service because my water heater was leaking and the rude lady who…read moreanswered the phone asked me if I were a regular customer? When I said no she told me they could get there tomarrow.. if they had time. Ok I said..Well I waited and was very disappointed with the demeanor and appearance of the service men when they arrived.One smelled of alcohol and the other made me feel very uncomfortable. I wisely declined to let them in and then one shouted "well you will be getting a bill anyway! Based on these behaviors I would not call this plumber again.

Update: January 2023 It's been a year and several months…read moresince we got our whole house HEPA system from Aire Serv, and we can't imagine life without it! Our seasonal allergies have completely changed for the better: shorter allergy seasons, fewer allergic reactions. The air in our home smells better, and when we cook, smells don't linger. It has given us such peace of mind, and the system is worth it's weight in gold! The good people at AireServ are always helpful, patient, kind, and knowledgeable if we have questions about anything. We truly feel like we're family with the East Windsor crew. We highly recommend them. Let them help you breathe easier at your home.

You can't put a value on an HVAC company you can trust. Trust to answer, trust to come out as…read morequickly as possible, trust to show up on time and trust to give you a fair price, an honest answer and do a good job. We have used Aire Serv multiple times over the past few years and they continue to impress me with their integrity and professionalism. Highly recommend.

Pricey but efficient and got the job done in a timely fashion. They were professional and…read moreknowledgeable.

Never hire Poor work and very unreasonable charge! Hired few…read moreyears ago cost a bundle and poor workmanship

Professional, efficient and reasonable rate. The two plumbers that completed the repairs were…read moreexceptional!

Zach sent an amazing crew who were very personable with great 'get it done' attitude. Left my…read morebathroom clean after re-sealing the toilet. Zach is always very responsive and his team is proving to be great as well.

Our 15 year old hot water heater was giving us trouble off and on for a year now with the past 4…read moredays not staying lit. Mark responded immediately and was able to give us the bad news that a hot water heater that old wasn't worth repairing. He was able to provide a free quote using pictures of the existing setup. He came out the next day and was done within a few hours. I can't thank him enough for the prompt response and help!

Great service. Very professional and knowledgeable. Can do plumbing, electrical and gas. Does a…read morejob you are proud of. I strongly recommend this company

Called for service..given appt. Guy shows up 2 hrs late and…read moresmells like booze. Told him to leave.

Called in for service appt. was told next day.What time I asked?…read more"When we get there- was pretty much the response" Anyways due to some good reviews I waited the next day all day and one dirty guy smelling of booze showed up.I was a little hesitant but in a bind so I let him in.Big mistake! After him fumbling around not finding the actual problem I told him to leave.For this I was charged $150.Never again! Thankyou

First off the service tech's are great they take care of business usually quickly and are fairly…read morepolite. The staff at the business itself......hmmmm, how do I say this without being rude but accurate ? How about unprofessional, rude, actually pathetic. They don't like to answer questions and when they decide the conversation is over......good bye. We have had them for 20 years, but it's 2018 and time for a new supplier......what shame.

We ordered 100 gallons of oil at $3.49 a gallon and they claimed to have delivered it, but never…read moredid. I attempted to contact them via Facebook (they read the message but chose not to respond) and I also emailed the owner and received radio silence. We finally had time to call and they agreed that their driver messed up and said they would we refund us. During that time I had ordered another 100 gallons at $3.59 with a note mentioning their earlier mistake, hoping to be charged the $3.49 a gallon (it was about 5 days later). They ended up refunding us for the $3.49 a gallon order and not the $3.59 gallon order. So because of their mistake we paid an additional 10 cents a gallon. My issue is more of the fact that they knew they messed up and it was up to us to call and fix their mistake and that they ignored all written correspondence. They should have refunded us for the the 2nd order that we paid $3.59 a gallon for, not the first order of $3.49 a gallon.