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Ellington, CT

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Ellington Plumbing Service

4.0 (1 review)

Services - Ellington Plumbing Service

Plumbing inspection

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16 years ago

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Homestead Comfort - Heating & Cooling installation and service

Homestead Comfort

(22 reviews)

I have used Homestead Comfort for my annual maintenance for my gas furnace, hot water heater and AC…read moreunit for many years and have been extremely happy with their service. Dyquan was my technician this year and was very thorough and polite. Would highly recommend.

On August 19th we had Homestead here to service our furnace/boiler that they installed in June of…read more2025. This was after they already rescheduled our service booked a year out, on short notice due to "an emergent job", out by over a month. We were charged $829.01 to service these systems. This is nearly double the national average for this service. They handed us a card with a prebooked appt the very day they completed the install of our $20,000+ system last year, so we assumed the first service was included in that price. We inquired about this charge, wondering if maybe there was a billing error - AND they had to come back the next day emergently because they broke a part and left oil leaking in our basement - exposing my toddler, our pets, and ourselves to oil fumes all night long, leaving us to sop up their mess with towels. They replaced what they broke, but it should've never happened. And they said "Well you got a new tiger loop out of it"... yes because YOU broke it, and put a broken part back into our 1 year old HVAC system! We emailed the company through their contact us link under "billing" on both Sunday September 6th and Sunday September 20th without response. My husband called them yesterday after getting a text that our bill was "past due" and the response we got was "Oh well, that's what we charge, you don't have to use us in the future. We fixed what we broke so we're all set, you owe what you owe." At a minimum, a discount should've been provided for having to take an additional day off from work for them to come fix the mess they made and having to deal with the foul odor of leaking oil overnight, while having to soak up the leak on our own accord. Nothing was done or offered. All around, the worst customer service experience I've ever had. This company should've made right on their error. I've never been one to write a negative review about a small business, but this is beyond unacceptable. We had used Homestead in the past for water services, with great experience, so to say the least, I am extremely disappointed in this experience

Gottier Plumbing & Heating - Brad fixing a broken lake pump line.

Gottier Plumbing & Heating

(11 reviews)

We have been of customers Gottier Plumbing & Heating AND their Oil service for well over 35 years;…read morethey have been there for us when we've needed them and they have provided excellent service and support. 2 months (December) after we moved into our house in Vernon, CT, many years ago, our furnace needed to be replaced. We reached out to Gottier, a local Oil/Plumbing & Heating company. They came right out and replaced the furnace and put us on a payment plan. Very easy and excellent work. Well, 37 years later, we found ourselves needing to replace that furnace. We called Gottier. We didn't even get a 2nd opinion because we didn't want to use someone else. They gave us another great payment plan and came out to install the furnace. When they left that afternoon we had a new furnace and everything was cleaned up as if they hadn't even been there. Unfortunately, they didn't clean up the rest of the basement so we're going to have to do that ourselves! Lol. When I lost my job a few years ago it happened to coincide with an increase in oil prices and our monthly budget payment was going to increase significantly. I called Gottier and told them that I had lost my job and the woman I spoke to was just so sympathetic and adjusted our budget plan so that we could afford it until I found another job. Her last words to me as we hung up: "Promise me that when you get another job you'll call and we can adjust the amount to reflect the increase." I promised and 6 weeks later, I called her to tell her of my new job. She was so excited for me! And for Gottier, of course! What's prompting me to put this in a review today? Well, a couple of days ago we got a phone call from Eric at Gottier fuel telling us that, as we could imagine, given the state of the world, oil prices were going to go up. We had a scheduled delivery 2 days hence. He was calling because he wanted us to know that the prices were going up so we wouldn't be shocked. That's amazing customer service for sure! They are so kind, so helpful and so understanding. If you're looking for an oil company and or a heating and plumbing company, you certainly cannot go wrong with Gottier.

Do not use this company. in 2004, they charged me $750 for annual maintenance on my boiler and hot…read morewater heater. I looked around. Found an AMAZING company through Angi. Cost this year? $99. Honest. Dedicated. Not like Gottier.

KMB Jaworski Plumbing - untitled

KMB Jaworski Plumbing

(7 reviews)

For context, I am a 15 year tradesman and know a thing or two about operating a successful company…read more These guys get it. This is a great family business, I can't say enough about how grateful we are. Our 25 year old oil-boiler died one evening leaving us without hot water. Ken Jaworski at KMB answered my phone call and spent 20 minutes of his own time educating me on what likely went wrong and what my options were moving forward. After he accounted for our family size and usage, and such things as our vision/goals for our house in the near future (going solar) and heating with a wood stove, he suggested an electric hot water heater. Instead of upselling us on a $12,000-$15,000 boiler like everyone else I had talked to insisted, he presented us with a $2600 solution. Thats only the start. Ken and his son showed up the very next day with everything they needed. They were both very professional and helpful, even allowing me to pick their brain and answering all my questions about our system, new and old. Their work was clean, they left no mess and we were ecstatic. Fast forward two weeks - the brand new water heater suffered a catastrophic failure due to a manufacturing defect! This is a top of the line unit, and in Kens words, "the only time he has ever seen something like this". This was a Sunday night, and after a quick call to Ken, he was back Monday afternoon with a brand new unit. Did I mention he had to travel across state to pick up the new unit? Because he did. He put all his work and life on pause and made us priority number 1. He didn't hesitate or ask any questions, no deflecting or complaining. He just heard what happened and took the necessary action to keep our hot water flowing and our family happy. We genuinely could not be happier with the service we received. I hope many generations of great success for Ken, his family and business. We can't thank you guys enough!

Great customer service. Called and had someone out that morning to assess our hot water heater…read more They were able to install new and update to code, remove our old heater and cleaned up their workspace all in one day. Great experience and will call again for any plumbing needs!

Ellington Plumbing Service - plumbing - Updated October 2026

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