Two years ago we needed a new septic pump. Mascetti installed it and all seemed fine. Two years…read morelater, now, the pump failed. We texted and called Mascetti; no one got back to us. We had another septic company suggest it was a bad float (without seeing it). We paid an electrician who came out to fix the float $700 to fix a part which he thought caused the issue. A week later, the pump failed entirely. Both the septic guy and the electrician said the pump wasn't installed properly and wasn't the right type of pump to pump up a hill where our leaching fields are. Certainly, a new pump should last more than 2 years. We are now facing the cost of installing a new pump, on top of the sunk cost of $700.

In January, I experienced a flood in my home and contacted this company for help. Unfortunately,…read morethe technician who came out initially misdiagnosed the issue. As a result, the flooding continued for several more days, causing unnecessary stress and damage. I had the technician return, but the actual problem was only identified because the demo crew already working in my home pointed it out, not the plumber. Essentially, I paid a diagnostic fee for an issue they failed to correctly identify, even on the second visit. To make matters worse, I was told that the diagnostic fee would be credited toward the repair. However, when I later called to schedule the repair and request that credit, I was met with an unprofessional response.the representative said she would "think about it." This experience was frustrating from start to finish. The misdiagnosis, lack of accountability, and failure to honor what was promised reflect very poorly on this company's professionalism and reliability. I would not recommend their services.

Fast service in response to our problem. Showed up as promised and delivered results. Great job…read moregetting the work done fast and left the area cleaner than when they arrived.

Plumber left because we asked him to wear a mask to enter our home.. I have an immune deficiency…read morebecause of a chronic illness. Jaime the plumber walked away refusing to do job.said "have a nice day". Called office to get an explanation and got his wife who said he wasnt rude because he told us to have a nice day.

I hired Wayne because my tub drain was clogged and my trap was unserviceable. Wayne did an…read moreexcellent job replacing it with a serviceable trap so that I could clean it myself in the future. Wayne also snaked further down and replaced the pipe below it as it was also clogged. He gave me a fair price and did an awesome job. I would hire him again if needed and refer him to family and friends.

Wayne came right out the next day and did a first rate replacement on our rather antiquated…read morebathroom sink, even going out to get an adapter for non-standard pipes...highly recommend him for older homes. Would give him SIX stars but Yelp only goes up to 5... can always give a rating of 6 !!

First rate professionals through and through. Bill and Anthony were prompt and walked through the…read morewhole process with me step by step. Really went out of their way to answer any questions I had. Great local business, would highly recommend.

I used William Perleoni Plumbers multiple times and I have been satisfied every time. Starting…read morewith the fact that someone picks up the phone when you call unlike some of the "others" that ask you to leave a message and never call back. They arrive on time do quality work with high quality replace parts and products. I would not use any other plumber when I'm in CT!

I've been using AAA Rooter for many years now. Trust me they are an excellent company to call for…read moreall your plumbing needs. Cody and his team are noligable at their craft. They are always respectful of your property and their prices are lower than they should be. Please don't hesitate to call them in need.

The company I hired yesterday and scheduled an appointment for 9am this morning bailed out on me at…read more9:30am this morning. I had to call another company. "Matt" the new owner of AAA Rooter in Meriden CT is highly unprofessional and a very "petty" individual. Matt remembers servicing my house 3 years ago and didn't like that my son requested that they use pads on the floor to limit the excessive mud that was being tracked in. Matt the "employee " at the time was "offended" by this request. Matt the "now owner" of AAA Rooter, is childish and petty. I am providing a NEGATIVE" review of this company and sharing with the public. If he didn't want to service my home he should have declined yesterday, not at the moment of his expected arrival.

We used JayKom Plumbing for our complex bathroom construction. We were basically creating a brand…read morenew bathroom in an old bedroom. So the job required a plumbing contractor to create an entirely new plumbing system for a shower, tub, toilet and double vanity. And to make it even more difficult, our floors are solid, so the piping and electrical systems all had to be in the bedroom and closet below the new bathroom. It was an intricate system of pipes and valves and who-knows-what in two rooms on two floors. After the initial conversation with Jay, it was clear we had found the very best plumbing contractor imaginable. He was meticulous in his work, a creative problem-solver, has an encyclopedic knowledge of the art and science of plumbing, and is one of the very best customer service professionals I have ever worked with. At every step of the way, he explained what he was doing and why, worked closely with the general contractor and electrician, cleaned up after himself, and made sure we were 100% satisfied with every element he worked on. The final bathroom is spectacular, and we would never use another plumber. Ever. But Jay deserves even more kudos than that. Most of the times he came to our house over the 5-6 weeks of construction, he brought an apprentice. He was a polite young man, and very eager to learn. And it was inspiring listening to Jay teach his craft. The apprentice wasn't a lackey getting coffee or just watching; Jay took the time to carefully instruct him how and why he was doing what he was doing. It would have been far easier to do it all himself, but that would have provided little value to his apprentice. I enjoyed listening to him provide instruction when I could hear them talking. It was real proof of just how much Jay cares about people, and loves what he does. He's a rare find.

Jaykom was recommended to me when my boiler failed this winter and he was on site and repaired the…read moreissue within hours. Jay has been my go to call for months because he doesn't need me to 'hold his hand'. Jay comes in, does his job, cleans up and moves on to the next customer. His company makes things easy no matter the complexity. He has offered me alternatives to help save money, even if it doesn't benefit him. When my mothers sink clogged, I recommended Jay because I trust him and his work. Couldn't be happier with Jaykom Plumbing and am thankful to work with them!

I cannot sing the praises of Phil and Wayne higher. They came to my house and did a phenomenal job…read moreof fixing some shoddy work done by another plumber. They fixed everything properly, were friendly, professional and the cost was true to the company name - affordable. I will use Affordable Plumbing with all my future needs. It is a pleasure to know there are still good, honest businesses that deliver on their promises. Phil is the best! On a scale of 1 to 10, I would give him 100!

Used Phil and these guys for some work in my basement. They were excellent. Work was done…read morequickly, effectively, and cleanly. They were professional and friendly. And the price was fair. I would recommend Affordable plumbing to anyone and look forward to giving them my business in the future.

They were awesome! Hot water heater blew on a Tuesday Morning and was fixed that afternoon. Not…read moreonly was he quick but very honest. We (wife and I) live in a condo. Told us that the HWH was to big and we could get away with a smaller one, saving us about $500. Called us later on that night to make sure everything was in working order. I never hope for plumbing emergencies but should one occur, I would definitely call them!! Only downside is I think it's a one man show so if they are busy they may not be able to get to you.

I called Simply Devine Plumbing on Thursday and the owner Jamie was at my house on Friday to fix my…read moreleaky tub. He was very professional. He explained everything he was going to do. He needed to run to get a special piece for my tub and gave me a time frame that he will be back by. Jamie was back in the time frame he gave and continued to work on my tub. He worked very efficiently and quickly and was done within an hour and a half (that is including getting my special part). He cleaned up after himself and left everything exactly how he found it. If I need a plumber again I will definitely be calling Simply Devine Plumbing. Thanks Jamie for outstanding service!!!! -Andrea