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West Simsbury, CT

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Gilbert Plumbing

5.0 (8 reviews)

Services - Gilbert Plumbing

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

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5 years ago

Helpful 14
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1 year ago

He did a toilet repair for me and was fast, clean and reliable. His charge was reasonable. I will use his services again.

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3 years ago

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3 years ago

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5 years ago

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6 years ago

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7 years ago

Replaced our toilet. No BS, straight forward, on time, respectful, priced right. Our new go to plumber!

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5 years ago

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Joe the Plumber - Cast Iron OUT new piping in..

Joe the Plumber

(72 reviews)

I highly recommend Joe the Plumber. He repaired my main water service line and did an outstanding…read morejob from start to finish. He responded quickly, worked efficiently, and completed the repair much faster than I expected without sacrificing quality. What impressed me most was his professionalism and attention to detail. After the work was completed, the entire area was cleaned up so well that you could hardly tell any excavation had been done. The workmanship was excellent and he kept me informed throughout the entire process. If you're looking for a reliable, honest plumber who takes pride in his work, Joe is the person to call. I couldn't be happier with the service and would absolutely use him again.

I had a leak in my washing machine coming from the hoses that was leaking onto the basement floor…read more The plumber told me he didn't see any leak or water on the floor. I was told that there was another hose that needed to be replaced because it wasn't up to code. I was charged $700 for the replacement hose. The problem was not resolved, and when I called back to inform the plumber that the washing machine was still leaking, I was told to call an appliance tech because they don't repair washing machines. The plumber refused to refund me my money after I had explained that the leak had not been fixed, and the job was not resolved. Now I have to spend more money to have an appliance tech come out and assess the problem, and pay for any repairs. I was taken advantage of, for sure!

Pipe Doctor Plumbing Service - Old leaky water heater.

Pipe Doctor Plumbing Service

(14 reviews)

I called Julian owner/operator (licensed plumber) of the Pipe Doctor Plumbing Service when I…read morenoticed numerous water stains on my ground floor ceiling, which was directly below my 2nd floor bathroom sink. Julian was responsive and returned my call within 30 minutes and setup a visit for the same day, later that afternoon. The issue was corrosion of the supply valve on the sink, which was leaking under the cabinets. Julian provided a fair price for the repair and was extremely efficient and worked clean. He was respectful of our home and took precautions such as shoe coverings and drop cloths. We are extremely happy with the repair and it was successful. We also had another repair made, unrelated to the first issue and again utilized the Pipe Doctor. This required removed of a section of ceiling due to a pipe leak within the ceiling section. Julian inquired if I had a water test performed, since I was on well water. I had recently requested a water tests and the results reflected a ph of 6.3 (7.0 being optimal). After inspection of pipes in the basement and the ph results, Julian informed me that the issue is due to acidic water quality impacting the copper pipes. Julian was able to repair the leak but advised that the issues may continue if I don't treat the water. I appreciated the feedback and confirmed the issue with a well water company. I truly appreciate the option of dealing directly with an owner/operator (licensed plumber). In addition Julian is fair, responsive and a very experienced plumber. I would recommend The Pipe Doctor Plumbing Service and we plan to use his services again for a bathroom renovation.

Julian (Pipe Doctor) used to be our go-to for plumbing needs, until this last time. Our toilet…read morewouldn't stop filling. He said it wasn't worth his time to come out for such a minor fix and instead recommended replacing the entire toilet, to make it worth his while. Upon reaching out to another local plumbing business, they determined it was an easy fix and came out same day to fix it, at a much lower cost, since we didn't actually need to replace the entire toilet. Very disappointed in the longstanding relationship we had with Julian, but happy to go elsewhere (Avon Plumbing) where they're actually willing to do the job.

Gilbert Plumbing - plumbing - Updated October 2026

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