TMS installed a mini-split air conditioning system in my 1,500 square foot cape. The installers…read morewere wonderful and professional, quick and efficient. Unfortunately, the system that we were sold was completely ineffective for our needs. At the end, I feel that the salesperson ripped us off. We were told upfront that the system would be no problem at cooling our house down. Yes, there would be rooms warmer than others, but we understood that. We were told there would be no worries about this doing the job, and that it would "blow away" the window units we were replacing. This was not the case. After discussing our disappointment with the sales person, he changed his tune, condescendingly telling me to "be realistic," and that I can't expect better performance in a cape. Well, why didn't you explain that upfront and give us multiple options and explain the potential risks? Simple: he wanted to make a sale, and did not perform his due diligence. And ultimately, there was a bait and switch. He said we needed a 24,000 BTU unit, but changed it to 18,000 to keep the cost down, assuring me that it would work. I wish we hadn't believed him.

I called this company for a Saturday water heater installation. I provided the brand-new water…read moreheater myself, meaning they only needed to provide the labor. They charged an astronomical flat fee of $2,200 strictly for a few hours of labor--effectively charging me close to $1,000 an hour. To make matters worse, they completely refused to provide an itemized invoice breaking down the charges, masking their inflated prices under a "flat fee." During the installation, the technician was careless and physically damaged my adjacent, separate hot water heater. While he did fix his mistake before leaving, a professional company should not be damaging other working appliances in your home. I emailed the service manager giving them a fair 48 hours to provide an itemized receipt or a partial refund to bring this in line with standard weekend rates, and I was completely ignored. Beware of using this company for emergency or weekend work--they will exploit your situation, refuse to itemize your bill, and damage your property. ********************************************************** UPDATE 9/25/26: After posting my original review and contacting upper management, the office manager reached out to me directly. She was incredibly pleasant, understanding, and professional. We discussed the un-itemized billing and the technician's mistake on site. Management took full accountability and immediately issued a fair partial refund of $1,100 to bring the final cost in line with standard weekend emergency labor. While the initial experience had its issues, I am deeply impressed by this company's integrity and their willingness to make things right with their customers.

great customer service, scheduled us in last minute. Technician came out and communicated…read moreeverything, super friendly & took care of the problem.

Arrived promptly early Monday. They were well informed, knew what they were doing, had all the…read moreright gear and were pretty quick and cordial.

They were incredibly knowledgable and very good about keeping us informed during every step of…read moretheir process. Our technician explained to me very clearly (but not condescendingly!) what was going on and actually helped me to understand our own A/C system better. They didn't try to upsell us anything either. I am glad our HVAC system is now in this company's hands.

From the owner: At STARCO, we never subcontract—our experienced team handles every job, so you’ll always know who’s…read morecoming to your home. We’re your local experts for HVAC service, heating oil delivery, water heaters, and more. Our Specialties Heating & Air Conditioning: Expert repairs, replacements, and new installations for oil, gas, and electric systems—featuring quality products from Burnham, Utica, Heil, and State. Water Heaters: Oil, gas, or electric service and installation. Fuel Oil Delivery: Superior-quality fuel oil and automatic delivery, so you never run out. We specialize in heating oil delivery, automatic refills, and residential fuel service. Quality You Can Trust: Fast, reliable service with a focus on safety, product quality, and customer care. Free estimates, honest pricing, and senior discounts available—just ask! Call STARCO today for all your air conditioning, heating, water heater, and fuel oil needs.

I gave them a "1" but only because they did not have a "0". I stayed home waiting for them for two…read moredays and they never showed. I corresponded through Yelp with someone named Ivan. He kept messaging saying he would see me later in the day for two days and finally never showed or called or messaged me anymore. I would not recommend them to anyone based on their non-existent customer service and care. Not a way to run a business if you want to be successful, in my opinion.

From the owner: Our Mission: Our mission is simple – to deliver thorough,…read morereliable, and affordable air duct cleaning services that improve indoor air quality and contribute to a healthier living environment. We believe that clean air ducts are essential for a comfortable and safe home, and we take pride in our ability to make that a reality for our customers. Why Choose Us? Expert Technicians: Our team is composed of highly trained and experienced technicians who use advanced equipment and techniques to ensure a comprehensive clean. We adhere to the highest industry standards and are committed to continuous education to stay at the forefront of air duct cleaning technology. Customer-Centric Approach: At [Your Company Name], we put our customers first. From the moment you contact us to the completion of your service, we are here to address your needs and answer your questions. We offer personalized solutions tailored to your specific requirements and strive to exceed your expectations. Commitment to Quality: We take pride in our work and are dedicated to delivering the highest quality results. Our meticulous cleaning process ensures that every part of your air duct system is thoroughly cleaned and inspected for optimal performance and air quality. Transparency and Integrity: We believe in honest and transparent communication. Our pricing is straightforward with no hidden fees, and we provide clear explanations of our services and recommendations.

Alex was great! he fixed our AC and was so professional and efficient! we had been struggling with…read morethe heat in our building when it had stopped working making it hard to work in those conditions but we called and Alex got everything up and running in probably 40 min!

We had a hot water tank installed by Dynamic Mechanical. From the date of install we kept getting…read morealarms on the new shut off system they installed on the tank. They have been out several times to "fix" it. All they have done is unplug and reset it. There is a terribly annoying beep that keeps going off every time we get a new error. It hasn't been right since install and now they want me to pay to have them come look at it because the labor warranty has expired. I get it and if this was a new issue I would have zero problems in paying them to come out, however that is not the case. Awful customer service by Nathan, I will mot be using Dynamic Mechanical for any future work.

Trustworthy, family-owned company. Fair pricing, great service, and the people…read moreinstalling/maintaining our units are efficient and personable. Highly recommend their service contracts. Our on-demand heating and hot water heater stopped working last night. It was zero degrees outside, and a technician arrived promptly. He resolved the issue and left our home around 11 pm. WHO DOES THIS? Highly recommend them!

Been searching for a reputable business to do an oil to gas conversion install. Reached out to…read moreBridgeworks back in October 2025. Had the owner Jim come out to give me a quote for oil to gas conversion for the existing forced air. Everything seemed to go well. Jim gave me his contact info. Jim the owner seemed to be a stand up honest guy. Discussed the the furnace quote. Discussed what other option were available for my house. Asked Jim if his company would be able to install baseboard heating system with a boiler or combi boiler. He stated yes that they have done them, no problem that he would have to come up with a quote. Made several attempt to reach out and contact the owner Jim even the office in January 2026. No response, no communication. The woman that answers the phone Nicole is rude, disrespectful and unprofessional. I was very serious about doing the project but never heard back from Jim or his son that runs the business. As a Marine Veteran I pride myself on Integrity, and being a man of my word, when i say I'm going to do something i do it more importantly treat people how you want be treated, not leave someone hanging. Absolutely terrible experience. I would not recommend this business.

Prompt service....always gets back to you even on Sundays:). Very professional on the phone. Will…read moreget oil delivered even on same day if time permitted. Best in town!!!!

If you need honest, hard-working, extremely reliable and knowledgeable repair and installation men,…read morethen this is the business you call!! It is a long-time family established and run heating and air conditioning service. My family and I have been using them for over twenty years. They are all extremely kind, trustworthy, and simply outstanding! They will go out of their way to help you. You definitely have to give Chris' Refrigeration a call the next time you have a problem with your heating or air conditioning. They are well worth it!!

Just moved in to a new place and the central AC went out, which was no surprise since the place…read moreneeded a lot of maintenance. They recognized the problem right away and solved it for me. They also gave me lots of information about maintaining the system and further need of repairs. Reliable, honest and courteous. A good experience.

Aneudy came to check my hvac unit & noticed that it needed some cleaning. He came by cleaned it &…read moregave me some recommendations on how to keep the unit running well. Now my unit is working perfectly. I highly recommend him for your hvac unit needs.

Aneudy is the best! I called him to get a quote on installing a new HVAC unit. He came that day and…read morehad a quote to me within 24 business hours. His pricing was better than the other quotes I got and priced a better unit. When we scheduled the install he came on the day I wanted as scheduled, did all the work he said he was going to do very efficiently. He was very polite and communicative. He even fixed some things with my heating unit I wasn't aware of. I would highly recommended him.