1. New England Property

0

Plainville, CT

New England Property

5.0 (5 reviews)
Open • 7:00 am - 4:00 pm

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Response time

1 day

Response rate

100%

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1 year ago

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William P.

Thank you so much. We appreciate these kind words.

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3 months ago

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William P.

Thank you so much we’re glad we could help

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3 years ago

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3 years ago

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Total Mechanical Systems

Total Mechanical Systems

(73 reviews)

TMS installed a mini-split air conditioning system in my 1,500 square foot cape. The installers…read morewere wonderful and professional, quick and efficient. Unfortunately, the system that we were sold was completely ineffective for our needs. At the end, I feel that the salesperson ripped us off. We were told upfront that the system would be no problem at cooling our house down. Yes, there would be rooms warmer than others, but we understood that. We were told there would be no worries about this doing the job, and that it would "blow away" the window units we were replacing. This was not the case. After discussing our disappointment with the sales person, he changed his tune, condescendingly telling me to "be realistic," and that I can't expect better performance in a cape. Well, why didn't you explain that upfront and give us multiple options and explain the potential risks? Simple: he wanted to make a sale, and did not perform his due diligence. And ultimately, there was a bait and switch. He said we needed a 24,000 BTU unit, but changed it to 18,000 to keep the cost down, assuring me that it would work. I wish we hadn't believed him.

They just cancelled an appointment that was booked months ago. They then offered to rebook me more…read morethan two months later. This is for maintenance on my heating system. Scheduling maintenance on it on Dec. 31 is a little late. I do heating system maintenance in in the fall and cooling system maintenance in the spring. They have now mailed to honor the booking date for the fifth time in a row. THEY ARE VERY UNRELIABLE. I cannot recommend them anymore.

Prestige HPE

Prestige HPE

(1 review)

I gave them a "1" but only because they did not have a "0". I stayed home waiting for them for two…read moredays and they never showed. I corresponded through Yelp with someone named Ivan. He kept messaging saying he would see me later in the day for two days and finally never showed or called or messaged me anymore. I would not recommend them to anyone based on their non-existent customer service and care. Not a way to run a business if you want to be successful, in my opinion.

From the owner: Our Mission: Our mission is simple – to deliver thorough,…read morereliable, and affordable air duct cleaning services that improve indoor air quality and contribute to a healthier living environment. We believe that clean air ducts are essential for a comfortable and safe home, and we take pride in our ability to make that a reality for our customers. Why Choose Us? Expert Technicians: Our team is composed of highly trained and experienced technicians who use advanced equipment and techniques to ensure a comprehensive clean. We adhere to the highest industry standards and are committed to continuous education to stay at the forefront of air duct cleaning technology. Customer-Centric Approach: At [Your Company Name], we put our customers first. From the moment you contact us to the completion of your service, we are here to address your needs and answer your questions. We offer personalized solutions tailored to your specific requirements and strive to exceed your expectations. Commitment to Quality: We take pride in our work and are dedicated to delivering the highest quality results. Our meticulous cleaning process ensures that every part of your air duct system is thoroughly cleaned and inspected for optimal performance and air quality. Transparency and Integrity: We believe in honest and transparent communication. Our pricing is straightforward with no hidden fees, and we provide clear explanations of our services and recommendations.

Bridgeworks Heating & Cooling

Bridgeworks Heating & Cooling

(3 reviews)

Trustworthy, family-owned company. Fair pricing, great service, and the people…read moreinstalling/maintaining our units are efficient and personable. Highly recommend their service contracts. Our on-demand heating and hot water heater stopped working last night. It was zero degrees outside, and a technician arrived promptly. He resolved the issue and left our home around 11 pm. WHO DOES THIS? Highly recommend them!

Been searching for a reputable business to do an oil to gas conversion install. Reached out to…read moreBridgeworks back in October 2025. Had the owner Jim come out to give me a quote for oil to gas conversion for the existing forced air. Everything seemed to go well. Jim gave me his contact info. Jim the owner seemed to be a stand up honest guy. Discussed the the furnace quote. Discussed what other option were available for my house. Asked Jim if his company would be able to install baseboard heating system with a boiler or combi boiler. He stated yes that they have done them, no problem that he would have to come up with a quote. Made several attempt to reach out and contact the owner Jim even the office in January 2026. No response, no communication. The woman that answers the phone Nicole is rude, disrespectful and unprofessional. I was very serious about doing the project but never heard back from Jim or his son that runs the business. As a Marine Veteran I pride myself on Integrity, and being a man of my word, when i say I'm going to do something i do it more importantly treat people how you want be treated, not leave someone hanging. Absolutely terrible experience. I would not recommend this business.

New England Property - handyman - Updated October 2026

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