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    Services - Call The Bee

    Drain repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    12 More Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Recommended Reviews - Call The Bee

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    Aggressive sales tactics
    Liza M.

    I hired Call The Bee for a $149 furnace tune-up. The Call The Bee tech did not perform the service and instead tried to pressure me into buying a nearly $20,000 replacement, claiming my system could "burst." He showed me a video of my oil pump screeching loudly and shaking to make it seem unstable. He also told me that my PSI was dangerously high. While I can't say with certainty, we believe the system may have been overfilled, raising the pressure. The second technician (from family owned company) lowered the pressure in minutes, and everything was working perfectly. When I told the Call The Bee tech I wanted a second opinion, he doubled down and kept pushing. After he left, he immediately texted me from my driveway with a long message saying, "If I needed surgery, would I go to someone cheaper?" He also stated that if I decide to buy a 20k furnace to call him directly on his cell and not the company directly. That makes me wonder if they get commission for every sale. Why would I call a technician directly? Why not the service manager? Or the office? Red flag. When a second licensed technician came out, he said the pump was screeching because the oil line had been turned off. Based on what we observed, it appears very likely that the Call The Bee tech may have shut it off--whether intentionally or through serious incompetence--then ran it and recorded the noise to scare me into a sale. He also failed to turn the oil back on, which could have ruined the furnace if I had used it that night. The second company repaired everything for $286, and the furnace now works perfectly. Every single thing the Call The Bee tech said was "broken" was untrue according to the second company. I've contacted the Connecticut Attorney General and the CT Department of Consumer Protection to investigate this situation and encourage anyone who has experienced similar pressure tactics to report it as well. I will add that my furnace is quite old, but it's working perfectly, and frankly, almost 20k for a new furnace is ridiculous. I received two quotes from reputable companies for $8-9k. Don't hesitate to contact the agencies below so this predatory behavior stops. The Call the Bee tech did take 81 pictures and videos which I would I like copies of. The second family owned company didn't feel the need for the theatrics just provided honest service. Also be aware that call the bee is owned by Apex a private equity firm

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    9 months ago

    On time. Great techs. Friendly. Great communication. Quality installation. It was nice to work with such a professional team.

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    1 year ago

    Eric arrived on time and replaced the defective part quickly and efficiently. Great experience working with techs at Call the Bee

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    Page 1 of 2

    Ask the Community - Call The Bee

    Review Highlights - Call The Bee

    I've worked with Busy Bee and specifically Matt P, twice now.

    Mentioned in 3 reviews

    Read more highlights

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    100 Percent Plumbing - The company truck and owners/technicians

    100 Percent Plumbing

    (7 reviews)

    Had these guys recommended to us to come unclog a kitchen drain. He asked to come early but still…read morearrived an hour late, started ripping apart the drain without a bucket to catch the water and then laying the nasty dirty pipes on our 6' long woven kitchen mat, rather than a blanket, a paper towel or even the tile floor. The snake did not work and actually got stuck for awhile but that's because the pipes were very bad & could not be unclogged as it was legitimately bad 70 yr old galvanized pipes completely corroded and blocked. So, after multiple methods & tries, I agreed that we needed to replace about 10' of old galvanized pipe with PVC and the basic older PVC drain components under the sink. Understandably, they could not come back until the following day since the scope of work had changed. The actual plumber (very nice guy, decent work, but VERY MESSY) scheduled his return for 8:30 the next day, and estimated 4 hrs of work for $1,100 + materials, tbd. As we were left without a kitchen sink, since he got us in for the next morning & was recommended by a friend and fellow plumber, I agreed to the high labor estimate, knowing it there was a chance that it could take more than 4 hrs and signed for the labor, while my wife spent 2 hrs that night cleaning our kitchen mat from drain grease. Next morning, I had to go to work so my wife took the day off. Midmorning, I'm getting texts from her asking for his number as no one had shown up and I had not heard anything. Again, over an hour late, but shows up and gets the job done in about 2.5 hrs. As he's leaving, he asks for almost $1,500. She says, ok, please just give me the break-down for the materials. He has to call the office, puts my wife on the phone with the brother who refuses to provide an itemized list of material costs. Plumber leaves, wife pays the agreed upon labor charge of $1,100 for 4 hrs that took 2.5, no questions asked. Wife says she will pay materials, even marked up materials, if she is given a breakdown (again, this was 10' of 2-1/2" PVC and a few fittings). Mind you, I'm an Executive Construction Project Manager for nearly 20 yrs. I receive an email with a list of random items, no prices, including boxes of rags, latex gloves, boxes of glue, etc. I tell wife to get a real breakdown before settling after already paying the inflated labor cost. My wife then receives a barrage of texts threatening escalation unless "agreed upon" material costs are not paid...but no materials were agreed upon and they refused to provide material details. I get out of work and start receiving the same texts...for hundreds of dollars of materials that they refuse to itemize. On top of that, the mess left was insane and I later found he left a 6" piece of old nasty piping in the wall that I had opened up for them, stinking up the bsmt, dripping old grease down the walls. Never again...talk about choosing their battles Talk about choosing your battles...and knowing when to stop arguing with customers.

    P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

    Call The Bee - hvac - Updated May 2026

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