They were responsive to calls, however their quality and workmanship was horrible. I had them install a LED dimmer switch, and they recommended a specific light bulb, but the installed fixture flickers. They came and saw it flickering and said there is nothing to be done and were quite rude. I don't buy that nothing can be done, I have other LED dimmer switches that all work fine, theirs is the one with an issue. Get a quality electrician, not a cheap one! read more