When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

Went in one Saturday morning with the intention of buying a dishwasher and a clothes washer--we had…read moreour salesman's full attention, and we came away having purchased exactly what we wanted for about what we expected to spend. Great experience.

I purchased a range from this store. I can't remember the sales managers name but he was awesome! I…read morewill buy all of my appliances from this store. The receiver Pedro was also very helpful and patient when placing the appliance in my vehicle.

This is our second time coming here to buy appliances for our rental properties. They have been…read moreamazing!! Mayra has helped us both times and she is very helpful! I would recommend them to everyone!

Our 40+ year old range hood conked out this summer. With duct work up through the ceiling, into the…read moreattic and then out thru the roof we anticipated installing a new range hood would be a nightmare. We've worked w/SK Lavery before and they were our first call. After our visit to the store, everything was discussed over the phone and Joe was on top of everything with recommendations and insights. The installers were top notch and got the job completed in under 2 hours today. Working with the entire crew was easy-peasy and we're more than satisfied, especially because they made what seemed like custom work so straightforward. Love these guys!

I purchased a top‑of‑the‑line Speed Queen dryer from SK Lavery--nearly a $2,000 appliance--and it…read morearrived defective from day one. The installer immediately noted the loud banging noise. The dryer also scorched an expensive comforter and now requires multiple cycles just to dry a normal load. I contacted SK Lavery several times and spoke with Tiffany. While she did schedule a service call (for a brand‑new machine), she made it clear that I was expected to deal with Speed Queen directly. SK Lavery delivered a defective product yet refused to take ownership or provide real support. This is not the SK Lavery I once trusted. They may sell high‑end appliances, but they do not stand behind them. Once they have your money, you're on your own. This situation could have been handled easily if SK Lavery had taken responsibility instead of shifting the burden onto the customer. Until they change course, I strongly recommend staying away--there are plenty of reputable high‑end appliance dealers who still value accountability and customer service.

This review is from an excellent experience I had at this PC Richards location before the pandemic…read more Probably 2019. The staff was welcoming and well-informed. I bought a KitchenAid double oven which I have loved ever since. It was the mid November and I needed it by Thanksgiving and they accommodated me! I got a great deal--the Black Friday discount as that was in effect for the whole month. I'm in the market for a clothes washer, and I will be going there first!

When we realized our Frigidaire refrigerator was on its last legs and we urgently needed a new one,…read morewe chose P.C. Richard & Son, largely because it's the closest appliance store to our house. We did our research, knew what we wanted, and discovered that all the local stores had identical pricing. So it came down to who could deliver the quickest. P.C. Richard was our first (and, ultimately, only) stop. We were not accosted immediately upon entering, but allowed to wander among the rows of refrigerators on display. When we located the model we'd seen online, the salesman was quick to get our sale completed and our delivery set up. Delivery occurred three days later, and that's where the dissatisfaction began. Our delivery window of 1-4PM got later throughout the day, and delivery finally occurred at 5:15PM, during dinner time and a substantial rainstorm. No courtesy call to let us know they were on the way; I just happened to look out my window and there they were, unboxing my fridge in the rain. Had they let me know they were en route, I could've emptied the old fridge and freezer in advance. I don't want to say the delivery guys were inept, but... why unpack the fridge in the truck and carry dripping wet components into the customers' home? Why not carry the box into our garage and unbox it there? Also, they seemed annoyed that I wanted to wipe the rain off each piece, thereby slowing them down; they didn't bring a ladder and had to use our step stool; and in their haste to get it installed and on to the next customer, they left pieces of plastic wrap embedded under the door handles. Plus, they scratched our freezer drawer. Nice fridge that's working well (a week into ownership), but the delivery experience left much to be desired.

I can't recommend A&D enough. They were friendly, professional, reasonably priced, and extremely…read morecompetent. I will not use anyone else when my appliances need to be fixed.

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

These guys can get out there the same day, very knowledgable and helped with a couple other small…read morethings with my fridge that I never would pay someone to come out for. Also did some routine cleaning without even bringing it up. Pricey but every repair company is and they're not nearly as bad as the other guys out there. Felt fair and not like I was getting taken advantage of. Definitely recommend. Quick response, friendly, and fair price. What more are you really looking for from an appliance repair company?

We have used AAA Appliance for over 30 years and I've always been very happy with their service…read more When we call Patty, she always makes sure to send someone same day or next day. They are there on time and great about giving you a quote before doing any repairs. Jamie has done multiple repairs for us and we've always been happy with his service. Jim is very professional as well. I would highly recommend AAA appliance.

Came here for the geek squad due to my computer being corrupted from a windows update. Besides my…read morefrustration in losing everything I was able to get my computer up and running again. I did purchase the geek squad protection and happy I did because the service and work that was done to my computer to simply reboot, reinstall and upload all the systems would've cost me around $400

Outstanding Customer Service - Jeff & Michael!…read more I had one of the best customer service experiences at Best Buy on the Berlin Turnpike, thanks to Jeff and store manager Michael! What could have easily been a stressful situation turned into such a positive experience because of these two gentlemen. They went above and beyond, showing genuine care, patience, and professionalism. Even though it was right before closing, they never rushed me or made me feel like an inconvenience. They took their time, reassured me, and made sure I left feeling happy and completely at ease. What stood out most wasn't just their customer service, but their character. Jeff and Michael truly deserve recognition for the compassion and dedication they showed. I walked in stressed and walked out smiling. Thank you both for reminding me what exceptional customer service looks like!

I have dealt with my fair share of unreliable appliance repair companies over the years, often…read moreresulting in wasted time and money, but thank God I finally found Mr. Appliance of Middletown and Glastonbury! They are truly fantastic, providing top-tier service that is consistently reliable and punctual. The technicians are always on time, incredibly professional, and they truly go the extra mile to ensure everything is running perfectly. Their pricing is very fair given the level of expertise they provide, and the entire team is communicative and respectful. I rely on them to maintain my two large commercial flower refrigerators, which are vital to my business, and I honestly couldn't be happier with the quality of their work. If you are looking for a trustworthy repair service that actually delivers results, I highly recommend them to anyone in the area. Mary Bella Flora CT

They were good. They were reasonably priced and professional. Most of all the technician knew…read morewhat he was politely, and respectful. We've only had to call for appliance help just that one time, but I recommend Mr appliance. Plus, we didn't have to wait long for the appointment. I think it was the same day, not weeks, or days.

George and his team are amazing! Great Products and the staff is very knowledgeable when it comes…read moreto appliances.

George and his team have a wide range of premium products to choose from. Beyond their subzero and…read morewolf appliances, they bring the BEST in customer service. Tidy, throrough, responsive, capable, and thoughtful - I would purchase through their team time and time again. We had an issue with our purchased refrigerator, that George addressed and resolved beyond our expectations.