From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

George and his team are amazing! Great Products and the staff is very knowledgeable when it comes…read moreto appliances.

George and his team have a wide range of premium products to choose from. Beyond their subzero and…read morewolf appliances, they bring the BEST in customer service. Tidy, throrough, responsive, capable, and thoughtful - I would purchase through their team time and time again. We had an issue with our purchased refrigerator, that George addressed and resolved beyond our expectations.

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

Great service, service tech was able to fix problem same visit and price for service was reasonable.read more

I bought brand new $6000 Frigidaire model PCFD3670AF range from CAFD that didn't work from the…read morebeginning. The oven does not reach the temperature it is set at and can vary by over 100° at times! There is no option to calibrate it. They sent a tech to replace a part and it didn't fix it. I was told, sorry, there are no other repairs possible. They've been giving me a runaround for months and I haven't been able to use the oven at all. It's brand new and under warranty but they won't replace it or take it back. Unbelievable. Stay away from CAFD and Frigidaire. Terrible customer service and the warranty is worthless.

We are very upset at the level of customer service our family has received at CAFD. Our fireplaces…read morewere supposed to be fully installed and usable back in July--as of yet our upstairs electric fireplace is still completely open and unusable. We've called numerous times, been put on long holds, hung up on and two crews came out bringing the wrong items. We have been calling your office every week, with no response and no timeline when our fireplace will be finished in our bedroom. This has been a reoccurring story with each fireplace (we purchased a gas fireplace and two electric fireplaces)--we pretty much had to come IN PERSON to get our main floor fireplaces installed with the proper materials. This is unacceptable. Since calling your customer service team and being disconnected last week, our cats have crawled into the open fireplace in our bedroom, and the pebbles have spilled all over our floor. I am submitting a better business bureau complaint, and complaining on yelp and other social media channels. I can't believe this is how you conduct business with your customers.

Reasonable cost and high quality ! True appliance service professional ! Definitely will call againread more

Very professional. Ryan resloved a very difficult issue with my Samsung induction range. Would…read morehighly recommend Midstate Appliance Service

Close to home sells custom blinds, sewing machines and all the supplies a quilter could ever ask…read morefor. They also have lots of classes to learn how to use your sewing machine to its full potential and to learn to quilt. The Gattinella family has been in this business for over 30 years and they really know their stuff. On this trip I bought some beautiful fabrics for a mystery quilt and other supplies for a project I'm working on. The employees were friendly and helpful.

I called at 3:40 pm on a weekday to see if they had a relatively common part for a Viking sewing…read moremachine. The woman who answered said she didn't know and would check but they were closing for the day and she would call me the following day to let me know. Closing at 3:40? She said if they don't have a part in stock and have to order it, they require people bring the machine in. So no matter how minor the part, I have to take the machine in? What a scam to charge people more. Needless to say, they never called me back as she promised. I found the part elsewhere! Never again.

I do lots of diy work and have been to many home centers. I'm even a HD share owner! This is the…read moreworst Home Depot location I've ever been to. The store is dirty, disorganized and nothing is in stock. Employees are all chatting with each other instead of helping customers. When I finally found someone to help locate an item that was supposed to be in stock, I was told it probably walked, despite 7 listed as in stock on the HD website. I'm sure my review will have no impact on how HD does business at this location, but maybe someone who reads it will take my advice and go to the store across town. 2 stars for the friendly greeter when entering!

The store has everything I need…read more I go online, find what I need, and can find out exactly where the items are kept in the store. Sometimes I order for pick up, either in the store or curbside pick up. When I want to see the items first I can click to send the location to my phone and go grab it, touch it, measure it, fit it and check it all out. I can read the reviews and the price before I go to the store. No sticker shock in the store. If it's too much I can wait or prepare how I'm going to pay before I get to the register. Home Depot makes shopping easy so I can get in and out. I can spend more time on my projects and less time shopping for my stuff!

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

Can not recommend Brian enough. Scheduled us within a day, had the part we needed overnight, and…read morehad us fixed within three days of our initial call. He communicated when he was going to be later AND earlier than he initially planned for the two trips he made to us. He also got us a part we needed and showed us how to fix it ourselves so we didn't need another separate service...saved us a ton of money after Maytag quoted a couple hundred for the same fix. Such a nice guy. Responsive, quick, effective. 10/10.

Ray came right away when I called. He fixed my washer and his price was fair... I was unaware he…read moreonly to cash or check though:( Had to run to ATM and get him $$ Bummer. Wish I had known in advance

Our dryer's heating element broke on Thursday morning. We called up Ray's the same afternoon and…read moreScott came out at 5:00 on his way back through Bristol. He came here and diagnosed and replaced the part within 35 minutes. Prices were very reasonable and he was so friendly. I could not believe the turnaround time and great service. I would highly recommend!

i am new to area - needed snow blower repair - quick and courtesy response-- repair done earlier…read morethan i expected - extremely fair price - i can t say enough good things about them

As you can see in my reviews, I've tried a couple of other equipment repair places in Farmington…read moreand West Hartford. Three of them to be exact. They are better marketers, have fancy showrooms, etc. But all of that comes with higher prices and more attitude. All of it undeserved in my opinion. I've used R&B twice now and I have found them to be just excellent. Very fair and reasonable prices, very accommodating to work with, and they do excellent quality work (in fact fixing things once and for all that others charged my high prices for but couldn't address completely). They picked up my tractor and dropped it off. They have a great bed side manner and when they give you an estimate of timing to do the work, they do what they say they are going to do. Excellent!