Prompt response, very friendly, this is the second time I've used Junior's business on an…read moreappliance. And he is worth the great reviews. He is prompt and professional. He used his knowledge of the parts to determine what would work best for my washer and let me know about the warranty they come with. Jr is straight forward with what needs to be repaired, as well as the prices associated with the repair. Great service! Highly recommend!!

Amazing. Oven went out on the Saturday before Christmas. Of course we are hosting dinner. Called…read morethe big store we purchased it from and was told to call the manufacturer on Monday. Not going to help me. So I called Junior. He was in my kitchen less than an hour later and had it fixed about 90 minutes from when I reached out to him. Couldn't be happier. He's going on speed dial for any future appliance needs.

We called A-Able Appliance Service on August 22 at approximately 8:10 am to request service for our…read morerefrigerator which was not cooling properly. Jon answered the phone promptly and asked several questions. He then said he would make a home service call within the hour to evaluate the problem. He arrived at within thirty minutes and quickly assessed that the cooling coils were iced and frozen. He gave us instructions to de-ice the coils by powering off the refrigerator for 24 hours, keeping the doors and drawer open, restoring the power and readjusting the temperature controls after 24 had passed. He further noted that should this process not work, he would return within thirty days at no additional service cost to reevaluate the cause of the problem. We are pleased that the procedure as described worked and the refrigerator is working perfectly. We were impressed with Jon's professionalism, knowledge and responsiveness and would definitely recommend A-Able Appliance Service. Catherine & Gary Jordan Middletown, CT

Jon came out to look at my refrigerator. Was here less that 2 minutes, said parts, (which parts?)…read morewould be about $250-$400. Said he would call back with a quote in a few hours. He made sure I paid the $125 service charge before he left. That was 2 weeks ago.

I used Henrys a few times for my refrigerator. Randy is very knowledgeable, courteous and quick…read morewith the repairs. He returns calls right away. I highly recommend Henrys for all your appliance problems. Jim Testa Watertown Ct

I called because my fridge wasn't keeping cold as it should. There was a bad relay that was…read morereplaced and then I waited 25 hours to see if temp would go down. It didn't so Randy came back. Meanwhile while emptying out the spoiled food, I noticed an ice buildup. Randy removed the ice and noticed a plug had come apart. That did it! Within hours I had ice again. No charge for 2nd visit. Fully satisfied that it could be fixed for a fraction of the cost of a new one. The unit was purchased 18 months ago so Amana gets 0 stars from me.

First of all, this is not the formally known, Carl's appliance. This company was bought out after…read morepoor Carl passed away in February 2019. The new owners definitely did not provide the same service. When I booked my service,, I asked them if there was any way I could be put down for the first or second stop of the day. I needed to go to work, and it was still a few days away. They told me that was not a problem. The service technician did not show up until 12:40 PM! The first time I called at 9:30, the lady on the phone made no apologies; she basically said "that's the way it is". I understand when you're working with a time window, customers may ask to be put first, but all they had to say was no we cannot do that. Instead they told me they could when obviously they had no intention of doing that. I don't appreciate getting. reprimanded from my boss about a dishwasher repair. The technician, Brian, arrived and was pleasant. The reason for my service, was my dishwasher was not draining. I explained this to the office when I booked my service call. Brian took off the drain hose first. When he did that there was a very big clog at the end of the drain hose. I saw that and said, "Could that be the reason why it's not draining?" He said "I'm not sure" It seem to me this was an easy fix. He proceeded to take the floor plate off of the dishwasher and unscrew it from the countertop. He turned the dishwasher on, said it sounded loud. I told him that was normal for this dishwasher. He did not try to run a cycle to see if unclogging the drain hose would solve the issue. Instead, he quoted me almost $300 to change the drain hose and install a new drain pump. He reconnected the drain hose to make sure there was no leaks, so I could run my garbage disposal. My drain hose is only a couple years old because I just got a new garbage disposal. I was surprised he did not have parts in his truck. He said he would have to come back another day. He said he only had Whirlpool parts even though they asked me the brand of my dishwasher on the phone and it seems to me that's a common part to have to replace. He did not replace the screws that he removed. Once he left, I ran a cycle through, and it worked! Back to normal! I saved myself over $300 for a repair that I did not need. If I hadn't seen that clog myself I would have just believed him and spent way more money than I needed to. Seems like a dishonest practice to me. Make your own judgments, but I will not be using them again.

They came out today to repair my gas dryer. Super friendly and quickly diagnosed the problem. I…read moreappreciate that I knew up front what the diagnosis fee would be; the final cost was a little more with the cost of the replacement part added in. Overall, reasonable cost to come out to get my dryer working (and quick). I also like the added benefit of giving my money to a local business.

Paul did a great job of fixing my dryer. It was not easy as it's in a tight space in a closet and…read morehe was prompt, professional and very reasonable. I am so appreciative that there are still great appliance repair services available. Thank you so much. 100% would use again and recommend m!

What a find! We were desperate for a dryer fix. Paul's schedule allowed him to get a look…read morequickly... In minutes he had the thing disassembled enough to diagnose. Turned out to be a routine thing which he fix in no time. Price was super reasonable. Within a week, we thought of him for "dead" freezer... which wasn't dead to Paul! He ended up fixing that *and* another minor issue with our oven. Again, fixed in no time and soooo reasonable! This man is a wizard! And a very kind one at that! Do not hesitate to call!

Dave is great! He has literally repaired almost all of my appliances except the refrigerator, which…read moreI will call him for next. There is a $75 charge to come and take a look, and with parts and labor is still cheaper and more worthwhile to repair than get new appliances. Side note- we have been the only owners for them, so we know where they have been and what they have done. He is quick and also provides tips on how to keep your appliances in good condition. He even brought me dishwasher pod samples a few years ago and I still use that brand to this day.

So this review is unique. I contacted JPM after reading their profile…read more Let me tell you what great advice I received. I thought my appliance was two years old it was actually 5. On his advice I reached out to the manufacturer and the parts were covered. Although we are using their tech it was his advice that we are grateful for. Others wanted a minimum $130 just to do a diagnostic which I get time is money. His honest advice is why I recommend JPM.

Extremely efficient, great pricing and extremely kind and honest! I reached out to several…read moreprofessionals when looking to help my aunt fix her oven, and this was by far the best price and you will not regret going through JPM!

Justin came to my rescue! I sent out a message on Yelp at @6:30AM. Justin got back to me within 20…read moreminutes. He went out of his way to put me on his schedule within 4 hours and repaired my dryer which would not provide heat. Justin asked me for the serial number and told me where to find it. He shared that he had the part most likely needed on his truck. Our communication was quick and Justin kept me informed on his arrival time which was spot on. He made quick work on the replacement part needed (thermostat). I couldn't be happier!! Justin shared that he works on all appliances. I highly recommend him!!

Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.