I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

My experience was classic bait and switch. Ordered a 48" range online at an excellent (but not…read moreunique) price, website claimed it was in stock and that I would need to pick it up at their West Hartford warehouse. Got a confirmation E-mail stating order would be "processed once payment was confirmed" (odd, since CC payments are generally automated these days). Next day, I got what appeared to be an automated E-mail (no name or phone number, DoNotReply sender) stating that their "policy" was that I would need to come to their store in person to confirm identity & credit card, and that the item was a special order (not in stock after all, I guess!). Since it's a 4-hour drive each way, going there twice defeats the purpose of an online order... When I called to try to clear things up, "Jack" told me the item was not in stock and that there appeared to be a pricing error (more alarm bells start up in my head). After consulting with his manager, he did call me back, to tell me that the part number is not on the Kitchenaid site, so they can't even order it, and they don't have it in stock. I just went back on their site, and they still list that exact part number listed (KFID948SJP), but at a much, much higher price, of course. When I expressed my displeasure and asked to speak to a manger, it went to voice mail. The only excuse offered was "the website is pretty automated". I get that mistakes happen, but reputable stores make some effort to make it right with the customer. A retail store is responsible for their advertised pricing.

I bought brand new $6000 Frigidaire model PCFD3670AF range from CAFD that didn't work from the…read morebeginning. The oven does not reach the temperature it is set at and can vary by over 100° at times! There is no option to calibrate it. They sent a tech to replace a part and it didn't fix it. I was told, sorry, there are no other repairs possible. They've been giving me a runaround for months and I haven't been able to use the oven at all. It's brand new and under warranty but they won't replace it or take it back. Unbelievable. Stay away from CAFD and Frigidaire. Terrible customer service and the warranty is worthless.

We are very upset at the level of customer service our family has received at CAFD. Our fireplaces…read morewere supposed to be fully installed and usable back in July--as of yet our upstairs electric fireplace is still completely open and unusable. We've called numerous times, been put on long holds, hung up on and two crews came out bringing the wrong items. We have been calling your office every week, with no response and no timeline when our fireplace will be finished in our bedroom. This has been a reoccurring story with each fireplace (we purchased a gas fireplace and two electric fireplaces)--we pretty much had to come IN PERSON to get our main floor fireplaces installed with the proper materials. This is unacceptable. Since calling your customer service team and being disconnected last week, our cats have crawled into the open fireplace in our bedroom, and the pebbles have spilled all over our floor. I am submitting a better business bureau complaint, and complaining on yelp and other social media channels. I can't believe this is how you conduct business with your customers.

GUS was amazing sound system installer the five stars was only because of GUS his service was…read moreamazing We came to look around and felt pressure from the employees everyone was approaching us like they make commission apon sales so we saw the sound system and decided I wanted to install some speakers that's when we met Gus he had no pressure at all just information on what we wanted and not trying to sway us into the most expensive sale if you guys need sound system installed Gus, he had our speakers in all four of our doors in no time we will definitely be coming back to install our amplifier

This review is from an excellent experience I had at this PC Richards location before the pandemic…read more Probably 2019. The staff was welcoming and well-informed. I bought a KitchenAid double oven which I have loved ever since. It was the mid November and I needed it by Thanksgiving and they accommodated me! I got a great deal--the Black Friday discount as that was in effect for the whole month. I'm in the market for a clothes washer, and I will be going there first!

Arts TV is family owned and operated. Free delivery & takeaway.They beat the big box stores…read moreeveryday. Serving the Connecticut since 2953. Great service and the best pricing of my appliance needs.

From the owner: Art's TV & Appliance is a family-owned Appliances, Electronics store based in North Haven, CT…read more Since 1953, Art's TV & Appliance has served customers in North Haven, East Haven, New Haven, Hamden, Cheshire, Wallingford, Branford, North Brandford, Guilford and Woodbridge with low prices on Appliances, Electronics products and top notch customer service. Our knowledge of the Appliances, Electronics we sell sets us high above the competition. Art's TV & Appliance is an authorized dealer of such brands as Bosch, Sub-Zero, Wolf, GE, Electrolux and more. We can help you select your new Appliances, Electronics purchase at any budget.

George and his team have a wide range of premium products to choose from. Beyond their subzero and…read morewolf appliances, they bring the BEST in customer service. Tidy, throrough, responsive, capable, and thoughtful - I would purchase through their team time and time again. We had an issue with our purchased refrigerator, that George addressed and resolved beyond our expectations.

My husband and I stumbled onto the website for High End Appliances after we had a terrible…read moreexperience at a large appliance store. We were in the market for a high end range since we both love to cook, however budget was pretty tight. Although the store was about two hours away, we decided to give it shot. From the moment we walked in we knew we made the right decision. George is extremely knowledgeable and helped us decide on a range. His amazing prices even allowed us to upgrade to the larger range and better brand. While we were there, I started looking at the other available appliances. George helped us pick out a high end refrigerator as well as a dishwasher and his prices for both were fantastic. We were planning to purchase a regular refrigerator and dishwasher, but George was able to price these appliances within our budget. Our house is still being constructed, so we asked if George could hold onto all of the appliances (which is a lot to ask for), however George was more than happy to keep them safe for us until our home is complete. Even though we are two hours away, his delivery charges are extremely reasonable. Truthfully we could not have been happier with our entire experience with George and High End Appliances. George runs his business the way all businesses used to be run, with fabulous customer service, superior knowledge and great products. I have already recommended High End Appliances to all of our friends and family and will continue to do so. We are so thankful we found High End Appliances and for all of George's help!

The storefront has a look like its one of those hole in the wall, we sell junk appliances! Looks…read moreare deceiving!! The store had new & used appliances. Good looking appliances. PA few from way back in the 50's & 60's ! So cool!! I love Antiques. It's history!! They have good prices and you can haggle!! Which I have a gift for ...being #1 bargain shopper!! You get a year warranty on your appliance. And if you pay cash, that's another savings!! They take credit cards but make that known upfront bc the machine is at their main store!! And delivery of your new plus removal of the old for a good price!! Check out this entire store it's an old building with refrigerator doors in the walls that date way back !! So glad I stopped here to buy my fridge!! **************UPDATE******^^ On delivery we were charged again bc the measurements weren't right. And bc I was not home to take delivery my brother was conned to pay an up charge, for there "mistake" The fridge was also built idiotic the freezer is a garbage can at the bottom, no shelves , you dump dump meat on top of one another as well as the ice cream, waffles!! Not that they had anything to do with building it but I'm sure it was told to them what a stupid concept GE had in mind!! They sell Garbage at high prices! I asked anything wrong with the Fridge..."NO, not a thing" well it's been in my house for a week and both the freezer and fridge are dead. Hot like an oven. When I call for repairs. Someone will call you, not sure the time but they will call you. 2 hours later they are closed and I'm leaving messages on the answering machine. Finally Frank returns my call to say...It's 7:30 at night and I'm headed out of town. I will come fix the fridge 1st thing in the morning ...meanwhile everything is defrosting and warming up!! No consideration for a customers food & money! I'm so disgusted that the fridge lasted 1 week! 500.00 and we are already repairing it!! There's a Spanish saying" when you buy cheap it turns out to be expensive" that saying is hitting me like a fridge!!

I cannot say how delighted I am to write this review. Family owned, friendly, and caring. Not only…read moredid they fix my microwave/ oven combo problem, they advised me on how to get it covered by the manufacturer even though it was just out of warranty. Buy your appliances here too, they professionally install and cover any issues. Loews and others might be cheaper, but they install and leave quickly and they won't come back unless you have some special service contract.

Found them to be rude when they came to the house to check on my dryer the repairman called to…read morecancel as he stood outside the house in his vehicle call me and told me that someone else needs to come later on in the week to come look at my dryer this is unacceptable and terrible customer service still waiting to hear from someone to be rescheduled

Came here looking for a couch but didn't expect to walk out with buying one!…read more We came specifically for the pit due to the constantly rotating stock and cheaper pricing. Audra helped us find the perfect couch set!! "Athens" they call it, is a grey color but looks green in different lighting. We rented a truck from another source as there is NO delivery offered from Bob's if ordered through the pit. They do however have a 3rd party delivery service if needed. But due to pricing, we went elsewhere for delivery.

I Went to this location to look for a sofa set. Staff here were super friendly and helpful. I ended…read moreup purchasing a 3pcs sofa set for a discounted price at the PIT in this bobs location. I'm definitely happy with my purchase. My couches are so comfortable.