I noticed that a few folks have had negative experience with Teds. I on the other hand have had a…read moregreat relationship with Teds. Vicky and her team come out when promised, and their knowledge of appliance's are superior. I have used others in town and had no issues with anyone; However, Teds is a step above.

FAST, FRIENDLY, REASONABLE!…read more My front loading Samsung washer decided to stop draining due to a blockage and locked my wet clothes inside. Tom (and Vicky) came the very next day and repaired my washer on the spot at a very reasonable cost. HIGHLY recommend.

We had the opportunity to use Dick Cooper Appliances for a dryer repair. The tech was excellent. He…read morewas on time, polite and very knowledgable. He explained the problem, had the part he needed in the truck and fixed. He was a very nice person and made sure we were happy with his work. He really cared, and that's so nice these day. I would use them again gladly. Even the person I scheduled the appt. with who answers the phone was so nice to deal with. All and all, great. Thank you

Daylight robbery. I was just told an $49 part was $211.95. It would cost $390 to replace an LED…read morebulb in my fridge. When I called to ask why, the parts person said that they're told to price original parts at what Whirlpool says it should be. Okay so, then I look to see what others charge for the same OEM part and the most I see it for is $85. It's no wonder they have such a low rating. I don't think they'll ever get my business again. The robbed me for $90 to come and diagnose the problem for 11 minutes. Never again! They should refund me $93.57 immediately.

We were in need of a new fridge / freezer. Called them they came out…read morevery quickly. I simply cannot praise everyone at the store for being so helpful and professional. It is of great comfort to know that there is a company of this caliber in the area. Thank you so very much. Edwina Barbis Goshen, CT

Their service is great. Many of my family members go to JB Appliance and are all happy.read more

We've used J B Appliance in Winsted twice in the last couple of years -- once for a refrigerator,…read morethe other time for a electric range stove. Great prices & awesome customer service, deliveries were on time, Joe was there when he said he would be. We like to support local businesses and we'd certainly use J B again for any future appliance needs. I highly recommend them.

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

My experience was classic bait and switch. Ordered a 48" range online at an excellent (but not…read moreunique) price, website claimed it was in stock and that I would need to pick it up at their West Hartford warehouse. Got a confirmation E-mail stating order would be "processed once payment was confirmed" (odd, since CC payments are generally automated these days). Next day, I got what appeared to be an automated E-mail (no name or phone number, DoNotReply sender) stating that their "policy" was that I would need to come to their store in person to confirm identity & credit card, and that the item was a special order (not in stock after all, I guess!). Since it's a 4-hour drive each way, going there twice defeats the purpose of an online order... When I called to try to clear things up, "Jack" told me the item was not in stock and that there appeared to be a pricing error (more alarm bells start up in my head). After consulting with his manager, he did call me back, to tell me that the part number is not on the Kitchenaid site, so they can't even order it, and they don't have it in stock. I just went back on their site, and they still list that exact part number listed (KFID948SJP), but at a much, much higher price, of course. When I expressed my displeasure and asked to speak to a manger, it went to voice mail. The only excuse offered was "the website is pretty automated". I get that mistakes happen, but reputable stores make some effort to make it right with the customer. A retail store is responsible for their advertised pricing.

This update is for Lowe's home delivery and NOT in-store experiences, the latter of which have been…read moreboth good and bad, and sometimes on the same visit. This time we ordered online wooden garden boxes to be delivered to our home for convenience sake. Good news: we got the boxes, exactly as ordered, on the day they were promised, and their condition was excellent. We quickly got them unpacked and set up (you can see the results in our photos). We were very pleased with the experience, hence five stars. A little less confident about going in the store, however...

Or a good day for me at Lowe's. A little tidbit ; most customers don't understand this whole red…read moreshirt blue shirt thing. If I ask a question. Or ask for assistance I don't want to hear about a red shirt. Just handle it. Everyone's in the clock these days including me. I was there twice as long as I needed to be because the left hand and the right don't know each other well enough to help me.

I was so pleased with the prompt service I received. He fixed my sewing machine in one day and it…read moreworks like it did when I bought it in 2006. I can't wait to sew again. Would highly recommend.

I brought my sewing machine for Servicing today (at my friend's recommendation) & was very happy…read morewith Thomas's Sewing Machines! The owner is extremely nice & professional. He was also reasonably priced and was kind enough to give my sewing machine a tune up on the same day (Close to Home has a 2 week wait)! I highly recommend Thomas's Sewing Machines!

Best propane company around, they are always so helpful, I never have to worry if I'm running…read moreout, because family propane LLC is all over it for me. Thanks!!

Great company and great service! I always enjoy speaking and interacting with their team, and they…read morealways come out quickly! Thanks!

Great sales and service! They have been keeping my central vac going for years now. Always has…read moregreat advice for a problem or an upgrade. Quality products and service, as well as tips for maintenance, which you won't ever get from a big box store!

I called to inquire about repairing a Hoover Vacuum that was given to me and I was told that Hoover…read moreare for lack of a better way to put it...." junk " I really like the vacuum and just want to have it repaired. I was told & I quote " Look on the back of the vacuum, if it says made in China then throw it away & buy another one " I wanted to give this shop the business but I will not now and will tell people NOT to go there. I think that was extremely poor of them and not good business ethics at all but hey....I'll give my business to someone else who will gladly repair the vacuum for me. Thanks for nothing !