I came in to have my floor length wool coat dry cleaned and de-pilled. The gentleman working was…read morevery friendly, got the job done quickly, and most importantly, my coat that I've worn for years looks brand new. I really appreciate it, it will look great for an upcoming work event I have in NYC. I look forward to returning!

I needed two suits cleaned on extremely short notice and they were more than willing to fulfill my…read morerequest. Great customer service & a 5 star local business. Fantastic value & the owner is a genuine. You can feel good about spending your money here.

Terrible communication from office.Lousy pickup service, will not pickup if construction going on…read moreeven if Building is acceptable. Couldn't communicate with drivers they don't speak English.Clothes were clean and folded.The office people need communication classes.

3/26/26 EDIT: Ben who owns Laundry Party LLC, illegally hired an NYC law firm to send a slanderous,…read morethreatening, intimating letter full of lies to me, a Massachusetts senior citizen, to try to force me to remove this 100% honest review. Laundry Party LLC has no ties to NYC and the lawyers of Dash & Associates of NYC are not licensed in the state of Massachusetts. Ben has made NO attempt to amicably settle this matter, instead he's illegally hired an NYC law firm to intimidate, threaten, slander, bully, and harass me to try to force me to remove this 100% honest review. See photo I've attached, Laundry party washed my light color clothes, either with my dark clothes, or someones dark clothes. And the shirt on the right which used to be the same color as the one on the left, came back dingey blueish gray color. Ben claims my clothing is cheap quality and it faded. Thats impossible. Bens company washed both shirts several times over the course of 3 months. But the week in question, only the shirt on the right was washed by Laundry Party, not the one on the left. The one on the right as you can see, came back horribly discolored. When asked about it, Ben refused to discuss any compensation whatsoever, and instead blamed me, then illegally hired an out of state lawyer to harass me. Someone named Attorney Barbara Harper from the offices of Dash and Associates of New York City NY. Ben was apparently thinking he would intimidate, scare, bully, and harass a senior citizen into dropping this issue and removing the 100% honest reviews I have left here and on Google. Harassing, abusing, intimidating a senior citizen is illegal. Ben also lied to the lawyer that claims he has tried to amicably settle this with me. He has not. He called ONCE told me he would not compensate me and after a few minutes hung up on me. I have proof I called Ben over a dozen times, emailed several times, sent a note in my laundry bag as well, all asking politely to have a conversation to settle this. Ben knows my name, my phone number, my address as well as the contact information for the state of Massachusetts department he has a contract with, to do laundry for elderly persons. And Ben has refused to contact me, return calls, answer emails, and he refused to discuss it when asked by the state of Massachusetts department he's contracted with. Ben, nor anyone from Laundry Party have tried to negotiate this in good faith at all. He's trying to get out of taking responsibility for what happened to my clothing. See the photo, that's 100% proof a load of my clothes was ruined by Laundry Party. Ben also lied and said I never sent the clothing back so he could try to clean it. I sent it back several times and every time it came back just as dingey nasty bluish gray as you see in them photo. Now Ben and Dash and Associates have opened themselves up to have legal charges of threats, intimidation, harassment and bullying of a senior citizen. Dash and Associates and Ms. Barbara Harper are NOT licensed to do business in the state of Massachusetts and have NO business sending legal communications to anyone living in Massachusetts.

New to the laundromat live close by very quick and easy very clean the people on staff are always…read morevery helpful They make laundry day very easy !

best laundromat in town owners are amazing and the owners are amazing…read morethe clothes come out better than New it's very convenient and the machines are out of this world futuristic

Very clean and efficient! Modern ways to pay (credit/debit card, and their very own app).read more

I have been going to this laundromat for a few years during the previous and now current owners and…read morehave always had a good experience until the morning of 02/16/2024. Every time I go I use the same washers and the same dryers. on a previous trip I noticed one of the dryers wasn't getting hot and it shut off. I took as a one off incident and on 2/16/2024 I used the same dryers. The same dryer that shut off the last time shut off again and when touching the glass it was not as hot as the other dryers around it. I alerted the male attendant who I believe to be the owner that something is wrong with the dryer, it's shutting off and it's not getting hot as my clothes were still damp. Instead of taking accountability after I told him my personal experience, he proceeds to tell me that he's been around these machines for 400+ days and that the dryer shuts off when things stick to the sides to prevent overheating and fires. I told him I don't over stuff the dryer and he said it has nothing to do with over stuffing the dryer. He then tells me I can't go by the heat on the glass because it's thick tempered glass and you have to go by the feel of the inside of the dryer. He restarts the dryer for an additional 15 minutes and walks off. At the 4 minute mark the dryer shuts off again and I open it and per what he said I tested the inside of the dryer, I find that my clothes are cold and the inside of the dryer is also cold. I then opened another one of the dryers that I used that day and that had been off for at least 10 minutes and those were still warm inside. If a dryer is working properly clothes should come out warm NOT cold and the inside would be warm NOT cold and that wasn't the experience. So I went back to the male attendant to once again notify him that the dryer isn't working properly. His reply was "well dryers cool down before they stop and are my clothes dry and if not find another dryer". Yes in fact dryers do cool down before they stop but not with 4 minutes left on the timer and it's not a freezer it doesn't cool down to cold. Also asking me if my clothes are dry doesn't negate the fact that the dryer still isn't working properly. BTW my close were not fully dry. It's unfortunate that my personal experience and observation was dismissed along with the attitude and lack of accountability I received. Im not a liar and as a business owner if a customer is letting you know that your equipment is faulty why would you dismiss it and not look into it especially since you lowered the drying time from 8 minutes to 5 minutes per 25 cents and when the dryer shuts off randomly the timer doesn't stop it keeps counting. More money to you but a loss to the customer when a machine doesn't work properly. If you patron this establishment watch your machines!

trying to get a visa debit card duplicate charge resolved. ( at the Agawam location)…read morethey ahold have realized it was the keypad that was at fault with multiple swipes. just another aggravating first world woe! no one is answering the phone.

What a clean location. All machines appear new. Great area for kids to play. Option to pay with app…read more( offers loyalty discount) or cash for those that only use facilities once a year or so. Lucked out with a free wash , only paid to dry.

got my comforters cleaned , pick up and deliver. reasonable prices. I was very pleased with the…read moreservice and price.

I have used A to Z for the past 9 months and the service is excellent. I have them picked up and…read moredropped off for most reasonable price. The laundry is done with special care by Kalinda. Also, they provide quick and easy pick up by Riley He always at my door within 30 minutes. I highly recommend A to Z cleaning Laundromat.

So Been going here for the last 4 weeks I am a travel Respiratory Therapist and when it's the girl…read moreworking there everything is smooth and professional. However they have these 2 lame old clowns there that make their best customers not come back here anymore. It's funny these clowns thanks they can Outsmart you with their empty brain. Today this guy giving me such hard time about my card made me take money out of ATM than he claims he doesn't have change I have to wait for him to go to the store and is doing all these acting to the customer who always tipped here without him or her asking for anything but now he playing games with me thinking he can Outsmart me. Will Never Ever do business here. Just remember sometimes you block your own blessings old head.

New owner- lots of new changes - new machines, new folding tables. Definitely will come back!read more