Usually very clean and appealing to use. Today was a whole different experience in my many years…read moredoing my laundry here. Very sticky. Old underwear on floor since I started laundry around 1 scraps change even brake line unions. Inside washers on floor. Very much would have loved to see a number to contact for maintenance. Still love it. First for everything. Hopefully a contact number for maintenance will become available as it should be.

We went today for the first time to see if this Laundromat is the best place to do our business at…read moreand it met our expectations. Not to mention the fact that you can bring in your laundry have it weighed and they will do all the washing, drying, and folding for you and you can pick up the next day. How cool is that! Way cool..! I was very pleased with the customer service and to see how sanitary the place was, according to the response by the attendant when I asked, "How often do you clean and sanitize your machines?" she said, "Daily" and they are very clean. 5 Stars in My Book I will definitely come as a regular customer.

Laundry Party is a game changer for me. Hands down the best service. Do yourself the favor and give…read morethem a try.

They were scheduled to pick up 8 bags of laundry on Nov 20, 2023 at a cost of $248. They did not…read morearrive to pick up the laundry as scheduled, did not answer their phone, and did not call. The owner of the laundry (a friend) no longer trusted them to take away eight 13-gallon bags of her clothing and household items. We both reached out by telephone. I have emailed numerous times. It has now been two weeks, and I am still waiting for a refund OR EVEN A RESPONSE TO MY EMAILS. Caveat emptor--buyer beware.

My first time trying this laundromat out, I was searching for good decent laundromats in my area…read moreand this one happened to come up. I called the location to get some more info and I immediately got a response. The area is kept nice and clean and they have places for you to fold clothes and sit and wait for your clothes while they wash. The also have tables and chairs outside which is nice. The assistant helped me with any questions that I had. They also have a station to make change and wash your hands which is great. Of course I do wish they wouldn't charge to dry clothes but other than that 5/5 !

Plenty to f machines. But not much seating and NO REST ROOMS! Who does that when they…read morespecifically have a child's playroom area? Don't people have bodily functions????? Just sayin.

Clean and friendly! 20$ per load to wash and dry! $$$$…read moreCoffee shop and others stores nearby gives you something to do while waiting.

The place is MAGIC. Clothes come back clean and folded in the same day. Each item comes back crisp,…read morefresh, and perfectly handled. Very pleasant, friendly and attentive staff - feel like home and the way grandma used to treat our clothes. It exudes a welcoming, homely feel with very friendly staff. Very much reminded us of grandma's laundry room in our old house.

I walked into LaundroMax on John Fitch Highway in Fitchburg and Rob greeted me with such kindness…read moreand customer care!!! Brought me to a washing machine that would work for me and helped me with the card and money!!!! if I could give him 10 stars, I WOULD!!!! I have been to many laundromats and there is NO one available to help you!!!!! Not this laundromat. Rob, was MORE than willing to help. Thank you SO much for making my experience pleasant! KEEP making a difference!

Lady by the name of Genesis helped me. Very friendly and helpful thank you! Made a drop-off on…read moreOctober 10th 2020. I was told pickup would be after 12pm next day. Showed up a tad early just before 10am. Laundry was ready and I was on my way. Overall service was Great! Wasn't expecting much due to previous reviewers experience. Things to note when dropping off -This establishment is a no cash business so you would be paying by debit or credit card. - If you have less then the minimum of 10lbs they will round up and you would have to pay the $9 anyways. - Might want to purchase a box detergent for wash. - They use dryer scented sheets. - 75 cents per pound.

This is a better spot than the ones in NoHo.. it's clean and has all the machines, but I wish it…read morewasn't a spot for the homeless folks to hang out in. I came in one morning and there were three people in there who is obviously not doing laundry just chatting and one guy is sleeping on the seats. It was a bit awkward and the other folks doing laundry in there were a bit uncomfortable too. I don't have anything against the homeless, and I know the proprietor isn't always present, but they'll start losing business if they don't take care of their establishment.

This business is pretty unreliable. For the second time in a short period, they have locked their…read moredoors at least half an hour before closing time with laundry still in the dryers. They don't make it easy at all for customers to contact them. I have had to redry multiple loads of laundry because they don't honor their posted schedule. I won't be coming back here and I recommend others avoid this place as well. You had to post at least one star here - otherwise I would have posted zero.

Clean and (whenever I've been there) not too busy. Always plenty of machines available. I just wish…read morethey had wifi, reception there (on AT&T) is awful!

Always clean with plenty of machines which is surprising for it being so small. I go to South…read moreHadley and wish there was more parking being handicapped but, I can usually find a spot in the side lot. I have never seen broken out of order machines or it dirty. Please put bleach in your dispensers tho because I forget mine a lot.

Anna's is the kind of place where you feel like a close friend every time you walk through the…read moredoors! She runs her business so efficiently and tries her hardest to get your clothes back to you as soon as she can! She was able to get so many stains out that not every laundromat was able to tackle. We love coming here!

Fantastic place owned by the sweetest lady! Anna truly is wonderful, takes the time to get to know…read moreher customers and treats everyone like family. I was recommended to come here for alterations and Nadia does amazing work that won't break the bank. Will send anyone I know needing either of these services here!

I started using this laundromat a few months ago. It is always clean. The staff is friendly. I…read morerarely have to wait for a machine. The washers spin the clothes really dry reducing the time in the dryers.

I only use a laundromat for my sheets because they are king size. So I went in at 12 o'clock to…read moredrop them off for wash and dry service. I was NEVER told when to come back. So I came back a little after 4. I waited 20 mins but didn't see one employee. My stuff was just sitting in a dryer. I called the number and he said he would try to figure it out. 10 minutes go by and I haven't heard anything. So I took my stuff! I was so angry. Then 6:30 I get a phone call telling me to come back and pay for the service ( I have no problem doing but I wasn't going to wait 2 hours for someone) then she continues to accuse me of doing this multiple times. I said ma'am I just moved her from Florida. She said she didn't believe me because she had me on cameras other dates! IM FROM FLORIDA THIS IS THE FIRST TIME I STEPPED FOOT IN THIS HORRIBLE ESTABLISHMENT! My husband talked to the owner and said we will pay and the owner said "I hope we didn't loose your business" I will never come back here so yeah you DID!