Last time I go there. Always a problem. You have to start your dryer and see if it works before you…read moreput your cloths. And even that might not help because the short out. Costing more $ and time. Washers break. If I'm not having a problem someone is. Some girls clothes got locked in the machine last week on a Saturday night. The guy does not care. Just now my washer cycle was stopped and the cloths soak and wet. Not sure they even washed. Said a door error. SMH take all your complaints to the law office next door. That is the owner, I saw him going to empty the change as he looked in my eyes with two clothes baskets in hand and still let the door close in my face. I was two yards from him when we met eyes. Stand up guy. Stay away and co.plain to him! Only way to get this guy to care is to hold him accountable. I bet 10% of the profits are lost quarters because of bad machines. Oh and my clothes are not clean. Out 10 dollars. Wasted hours! Never again

Waste of time and money. Most washers and dryers broken for months now. Very moldy and watery in…read moremost of the washers too.

Clean place but not customer focused. Went to use the dry as mine broke and was stopped by the…read moreowner that can only use facilities if wash and dry. Business is Business... who cares what machine you are using, money is money... brought my business to Poquonock Ave Mat and they were happy to get my money..

Clean machines in a variety of sizes and friendly service. Just wish the a/c worked a little…read morebetter. Our washing machine broke and I was there for the whole day with LOTS of loads to do. In their defense, it was very hot outside too.

never to long of a wait and always clean and good atmosphere. i have been going there for many…read moreyears.

It's the cleanest laundromat, I've ever used. The employees are always, friendly, helpful and…read morepleasant to talk to. I love the dry cleaning service.

The location was easy to find and drop off was quick. I never received communication about my order.read more

Very large space with large variety of washer sizes & plenty of dryers. Folding counters are in…read moreabundance as well. I travel from Storrs to wash & dry my clothes. The only negative is that some people feel that they can park in front while using facilities & are not told to move their cars. Most of the time It's a chore to have to double park to unload my dirty laundry. The restroom is also disgusting with no paper & running water.

Very clean and efficient! Modern ways to pay (credit/debit card, and their very own app).read more

I have been going to this laundromat for a few years during the previous and now current owners and…read morehave always had a good experience until the morning of 02/16/2024. Every time I go I use the same washers and the same dryers. on a previous trip I noticed one of the dryers wasn't getting hot and it shut off. I took as a one off incident and on 2/16/2024 I used the same dryers. The same dryer that shut off the last time shut off again and when touching the glass it was not as hot as the other dryers around it. I alerted the male attendant who I believe to be the owner that something is wrong with the dryer, it's shutting off and it's not getting hot as my clothes were still damp. Instead of taking accountability after I told him my personal experience, he proceeds to tell me that he's been around these machines for 400+ days and that the dryer shuts off when things stick to the sides to prevent overheating and fires. I told him I don't over stuff the dryer and he said it has nothing to do with over stuffing the dryer. He then tells me I can't go by the heat on the glass because it's thick tempered glass and you have to go by the feel of the inside of the dryer. He restarts the dryer for an additional 15 minutes and walks off. At the 4 minute mark the dryer shuts off again and I open it and per what he said I tested the inside of the dryer, I find that my clothes are cold and the inside of the dryer is also cold. I then opened another one of the dryers that I used that day and that had been off for at least 10 minutes and those were still warm inside. If a dryer is working properly clothes should come out warm NOT cold and the inside would be warm NOT cold and that wasn't the experience. So I went back to the male attendant to once again notify him that the dryer isn't working properly. His reply was "well dryers cool down before they stop and are my clothes dry and if not find another dryer". Yes in fact dryers do cool down before they stop but not with 4 minutes left on the timer and it's not a freezer it doesn't cool down to cold. Also asking me if my clothes are dry doesn't negate the fact that the dryer still isn't working properly. BTW my close were not fully dry. It's unfortunate that my personal experience and observation was dismissed along with the attitude and lack of accountability I received. Im not a liar and as a business owner if a customer is letting you know that your equipment is faulty why would you dismiss it and not look into it especially since you lowered the drying time from 8 minutes to 5 minutes per 25 cents and when the dryer shuts off randomly the timer doesn't stop it keeps counting. More money to you but a loss to the customer when a machine doesn't work properly. If you patron this establishment watch your machines!

got my comforters cleaned , pick up and deliver. reasonable prices. I was very pleased with the…read moreservice and price.

I have used A to Z for the past 9 months and the service is excellent. I have them picked up and…read moredropped off for most reasonable price. The laundry is done with special care by Kalinda. Also, they provide quick and easy pick up by Riley He always at my door within 30 minutes. I highly recommend A to Z cleaning Laundromat.

trying to get a visa debit card duplicate charge resolved. ( at the Agawam location)…read morethey ahold have realized it was the keypad that was at fault with multiple swipes. just another aggravating first world woe! no one is answering the phone.

What a clean location. All machines appear new. Great area for kids to play. Option to pay with app…read more( offers loyalty discount) or cash for those that only use facilities once a year or so. Lucked out with a free wash , only paid to dry.

So Been going here for the last 4 weeks I am a travel Respiratory Therapist and when it's the girl…read moreworking there everything is smooth and professional. However they have these 2 lame old clowns there that make their best customers not come back here anymore. It's funny these clowns thanks they can Outsmart you with their empty brain. Today this guy giving me such hard time about my card made me take money out of ATM than he claims he doesn't have change I have to wait for him to go to the store and is doing all these acting to the customer who always tipped here without him or her asking for anything but now he playing games with me thinking he can Outsmart me. Will Never Ever do business here. Just remember sometimes you block your own blessings old head.

New owner- lots of new changes - new machines, new folding tables. Definitely will come back!read more

Great experience overall with Swiss Cleaners. They cleaned a suit that I needed for a funeral…read morefaster than I had anticipated . The cost was less than I had expected. The suit looked great. Both employees that I interacted with were friendly and knowledgeable.

I had a winter coat cleaned at this location recently. They did an excellent job at a reasonable…read moreprice. Would go here again.

This was my first time using Swiss Cleaners and it was a great experience. Nicole was very nice to…read moreme and I plan on telling all my friends about Swiss cleaners. Thank you for my card in the mail I really appreciate to hand written messages. This is how you run a business with great customer service. Thank you Nicole

Brought my winter coat for dry cleaning. Good price and was able to pick it up the next day. Highly…read morerecommend!