It's been years since I've used a "coin" laundromat, but our new comforters were too large & fluffy…read morefor our washing machine at home, so off I went. I chose Laundry Works because it is closest to my home, and in an extremely safe area. What I found was an extremely clean and quiet business. It wasn't as large a space as the ones I used in my 20s, but it wasn't busy (I was told this time of year with all the kids home from school it can be very busy), and I took up 3 machines with plenty free to use for others. What's new (to me) was that instead of taking quarters and bills, there were 2 "laundry card" machines that create and load money value to your card. These cards are swiped in the machines themselves & you load them up using debit or credit cards. Warning: These machines talk and they were startlingly loud. The business was very clean. There were two areas to sit at. A machine offering laundry supplies. And a machine that help snacks. This business also offers wash and fold services (see photos for prices). There are two sizes of both washers and dryers with different prices; the dryers you prepay by 10-minute increments. The brightest highlight of my experience was Leah, the nice nice lady who works there! She was friendly and very patiently helped me get acquainted with the place and the machines. She advised me on which sized machines I should use for each comforter, and since it wasn't busy, even helped me with my comforters. After spending an hour there, I almost wish I had a reason to go back semi regularly... and maybe I'll start bringing my comforters a little more often to clean. Thank you Leah! I hope the owners of this business realize what a gem they hired to manage the place!

Always clean great place to do your laundry, fair prices to wash and dry...I always come to this…read moreplace to do my laundry!!

Overall, recommended. Thoughts:…read more BAGS, NOT WEIGHT: Unlike other services I've used in the past, who "weigh" your clothes, LP charges a flat fee per bag - so whatever you can stuff in their large bags is $20 per bag. I like this system a lot, as I don't have to worry about certain items being more expensive and I know what I'm going to be paying without waiting for someone to come and weigh everything. My husband and I have done some testing and found that the bags come out to a little under twice as much cost as doing the laundry ourselves at the laundromat. It depends, though, if that time is worth it to you. It is to us. ONLINE ORDERING: They have a nice online ordering system. You can specify days/times and locations for pick-up/drop-off. On that first menu, they also have additional services for around $4-$6 fees such as stain removal, special delicate wash, same-day service and other things I've apparently never used because I can't think of them. SERVICE: Service has been prompt. Clothes has been delivered well-folded, although packed in a plastic bag rather than a paper bag (so things do get wrinkled) and nothing lost as of yet. I order the unattended drop-off/pick-up and I like that I get email notifications when that has happened. If it is a day I'm off work, I actually do head home to bring in the laundry (tip for management if you are reading this - putting undergarments somewhere hidden would be appreciated; the bags are clear!) UPDATES: *March 2016: So far great service. Highly recommended. *July 2016: I've had two white items come back recently with stains. A few days later: Good response from Laundry Party (Ben) via email that attests to how much they do seem to care about customers. For me, I haven't been able to reach them via phone, but email was prompt (between one minute to one day except on the weekends, I think) *August 2016: I'm graduating to more delicate items that I care about; so far, so good.

Terrible communication from office.Lousy pickup service, will not pickup if construction going on…read moreeven if Building is acceptable. Couldn't communicate with drivers they don't speak English.Clothes were clean and folded.The office people need communication classes.

New to the laundromat live close by very quick and easy very clean the people on staff are always…read morevery helpful They make laundry day very easy !

best laundromat in town owners are amazing and the owners are amazing…read morethe clothes come out better than New it's very convenient and the machines are out of this world futuristic

Very clean and efficient! Modern ways to pay (credit/debit card, and their very own app).read more

I have been going to this laundromat for a few years during the previous and now current owners and…read morehave always had a good experience until the morning of 02/16/2024. Every time I go I use the same washers and the same dryers. on a previous trip I noticed one of the dryers wasn't getting hot and it shut off. I took as a one off incident and on 2/16/2024 I used the same dryers. The same dryer that shut off the last time shut off again and when touching the glass it was not as hot as the other dryers around it. I alerted the male attendant who I believe to be the owner that something is wrong with the dryer, it's shutting off and it's not getting hot as my clothes were still damp. Instead of taking accountability after I told him my personal experience, he proceeds to tell me that he's been around these machines for 400+ days and that the dryer shuts off when things stick to the sides to prevent overheating and fires. I told him I don't over stuff the dryer and he said it has nothing to do with over stuffing the dryer. He then tells me I can't go by the heat on the glass because it's thick tempered glass and you have to go by the feel of the inside of the dryer. He restarts the dryer for an additional 15 minutes and walks off. At the 4 minute mark the dryer shuts off again and I open it and per what he said I tested the inside of the dryer, I find that my clothes are cold and the inside of the dryer is also cold. I then opened another one of the dryers that I used that day and that had been off for at least 10 minutes and those were still warm inside. If a dryer is working properly clothes should come out warm NOT cold and the inside would be warm NOT cold and that wasn't the experience. So I went back to the male attendant to once again notify him that the dryer isn't working properly. His reply was "well dryers cool down before they stop and are my clothes dry and if not find another dryer". Yes in fact dryers do cool down before they stop but not with 4 minutes left on the timer and it's not a freezer it doesn't cool down to cold. Also asking me if my clothes are dry doesn't negate the fact that the dryer still isn't working properly. BTW my close were not fully dry. It's unfortunate that my personal experience and observation was dismissed along with the attitude and lack of accountability I received. Im not a liar and as a business owner if a customer is letting you know that your equipment is faulty why would you dismiss it and not look into it especially since you lowered the drying time from 8 minutes to 5 minutes per 25 cents and when the dryer shuts off randomly the timer doesn't stop it keeps counting. More money to you but a loss to the customer when a machine doesn't work properly. If you patron this establishment watch your machines!

trying to get a visa debit card duplicate charge resolved. ( at the Agawam location)…read morethey ahold have realized it was the keypad that was at fault with multiple swipes. just another aggravating first world woe! no one is answering the phone.

What a clean location. All machines appear new. Great area for kids to play. Option to pay with app…read more( offers loyalty discount) or cash for those that only use facilities once a year or so. Lucked out with a free wash , only paid to dry.

got my comforters cleaned , pick up and deliver. reasonable prices. I was very pleased with the…read moreservice and price.

I have used A to Z for the past 9 months and the service is excellent. I have them picked up and…read moredropped off for most reasonable price. The laundry is done with special care by Kalinda. Also, they provide quick and easy pick up by Riley He always at my door within 30 minutes. I highly recommend A to Z cleaning Laundromat.

New owner- lots of new changes - new machines, new folding tables. Definitely will come back!read more

So Been going here for the last 4 weeks I am a travel Respiratory Therapist and when it's the girl…read moreworking there everything is smooth and professional. However they have these 2 lame old clowns there that make their best customers not come back here anymore. It's funny these clowns thanks they can Outsmart you with their empty brain. Today this guy giving me such hard time about my card made me take money out of ATM than he claims he doesn't have change I have to wait for him to go to the store and is doing all these acting to the customer who always tipped here without him or her asking for anything but now he playing games with me thinking he can Outsmart me. Will Never Ever do business here. Just remember sometimes you block your own blessings old head.

Pat did an amazing job on my daughters dress for her 8th grade dance!!…read more She was kind , and sweet and worked well with us!! Thank you again Pat !!!

Pat was great to work with. She hemmed a dress I had for a wedding and added rouching. I also had…read moreher help me put two flags together so I had a double sided flag with very durable rivets (it lasted all season on our boat!). She communicated well and I believe she was fairly priced. It's nice to work with such personable people.