I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

My experience was classic bait and switch. Ordered a 48" range online at an excellent (but not…read moreunique) price, website claimed it was in stock and that I would need to pick it up at their West Hartford warehouse. Got a confirmation E-mail stating order would be "processed once payment was confirmed" (odd, since CC payments are generally automated these days). Next day, I got what appeared to be an automated E-mail (no name or phone number, DoNotReply sender) stating that their "policy" was that I would need to come to their store in person to confirm identity & credit card, and that the item was a special order (not in stock after all, I guess!). Since it's a 4-hour drive each way, going there twice defeats the purpose of an online order... When I called to try to clear things up, "Jack" told me the item was not in stock and that there appeared to be a pricing error (more alarm bells start up in my head). After consulting with his manager, he did call me back, to tell me that the part number is not on the Kitchenaid site, so they can't even order it, and they don't have it in stock. I just went back on their site, and they still list that exact part number listed (KFID948SJP), but at a much, much higher price, of course. When I expressed my displeasure and asked to speak to a manger, it went to voice mail. The only excuse offered was "the website is pretty automated". I get that mistakes happen, but reputable stores make some effort to make it right with the customer. A retail store is responsible for their advertised pricing.

First time working with T& A Appliances, they made the buying experience quick & easy. Would…read morerecommend visiting when needing a fair price appliance.

I just purchased my second appliance from T&A, and it has been smooth and easy both times…read more I called to schedule a time to view the inventory, picked out the dryer I wanted, he plugged it in and showed me the features and confirmed that it was working, I payed, and he helped load it in my car. Less than an hour after calling to make an appointment I had a dryer back at my house.

Doug fixed my refrigerator. Doug is a professional on time and very knowledgeable in appliances…read more Doug is very responsible in price. I had another company charge me 400.00 to steam my freezer and they said they guaranteed their work, they did not. I'm very pleased with Doug and will use him again for all my appliance work. Thank you Doug! Christine Misseri

He's great responds quickly. Will tell you if not worth repairing. I TRUST HIM TOTALLY. RECOMMEND…read moreHIGHLY.

This place is AMAZING there is so much great stuff to choose from! I totally recommend going here,…read moreeverything is so cheap.

From the owner: General merchandise up to 70%off Appliance…read more Tools Vanity Ceiling fans Lights Garden (chairs -tables ) Electronics ( computer- laptop- tablets-security camera and more ) Kids toys Clothes adult and kids Shoes all sizes And a lot more

Our Samsung oven needed a new motherboard. They showed up on time and were very pleasant. Thank you…read morefor your help

My Speed Queen washer was malfunctioning and the website indicated Mr. Appliance as a certified…read morerepair service. I had a very positive experience although disappointed that my Speed Queen washer even needed repair right after the 5 year warranty was up. Shout out to Dmytro and Marni. Both instrumental in my satisfaction for a job well done.

We had a lightning strike that disabled our central vacuum. The company that originally installed…read morethe vacuum was no longer in business. We saw the good reviews on google and decided to give them a try. We were met in the Glastonbury store by Anthony. He was very helpful and we opted to have Joshua (owner) come to our house for an evaluation. Joshua arrived on time and provided great customer service. He explained our options in a way that we understood. We selected the replacement option. Joshua brought the unit same day and installed it, since had it in his inventory. Our old unit had been discontinued. He provided Cental Vac training 101 to us, so we knew how to change filters and attach the hoses. He was very patient and friendly. Excellent customer service. He will be our go to if needed in the future and recommend him.

From the owner: Glastonbury Vacuums and More: Your One-Stop Shop for Quality and Service…read more At Glastonbury Vacuums and More, we’re dedicated to providing our customers with top-notch vacuum solutions and exceptional service. Our extensive selection includes a wide range of vacuums to fit every need, from powerful industrial models to compact home options. Why Shop With Us? Professional In-House Service Department: Our experienced technicians are here to ensure your vacuum runs at its best. We offer comprehensive repairs and maintenance, so you can shop with confidence knowing we’ll support you long after your purchase. Guaranteed Best Price Commitment: We believe everyone deserves the best value. That’s why we promise to match or beat any competitor’s price, ensuring you get the best deal without compromising on quality. When you choose Glastonbury Vacuums and More, you’re choosing reliability, expertise, and unbeatable prices. Visit us today and experience the difference!

The Sales staff was very professional and helped us choose the right products. We have purchased…read moreall of our appliances there for the last two years. The Service Department, to be kind about it, is a mess. We bought our oven in January and in August, the oven door broke. When I called the Service Department, I was told to leave a message and they would call me back. I must have called a dozen times and finally, they returned my call. They were either understaffed or they just didn't care. We arranged a date and I took time off from work to be at home. That morning they called and said that they were overbooked and could not come for another week. We arranged another appointment and the same thing happened, ten more days without an oven. Finally, the third time, the serviceman came out and fixed the door. It took about ten minutes. He was courteous, friendly and professional. If you want to purchase from SK Lavery, go ahead. Just hope and pray that your appliance does not need any repairs

We bought a high-end washing machine from SK Lavery a year ago. It has been leaking for three…read moremonths. The first service person said that we just need to run vinegar through the system and the leak would be fixed. It wasn't. The next service person said there is a faulty part and he would get it ordered. Today, he arrived at our home ready to replace the bad pump but found that the wrong part had been loaded on the truck. Three months and still counting to get a proper diagnosis and repair. SK Lavery service is awful. Really bad. Take your business elsewhere.

Mike saved the day and our old washing machine! He got here as soon as we called his office. We…read morethought we were facing the dreaded buy a new washer since ours is one of the old ones. But Mike assured me it's nowhere near the end of its life, it just needed a small part replaced! He had the part in his truck and was done in less than an hour! Let Mike save your day! Regina Madison Manchester

Mike showed up 7/24/21 to inspect stove with non working burner. Said would order part and return,…read moreprobably in a week. Charged me $85 for doing nothing else. After that never saw him. Traded calls constantly with him once in a while saying was ordering the part. It's now 5 plus weeks and sometimes his phone had a message that he was not taking calls for a week or like now for two weeks until 9/15/21. He's not licensed with CT Consumer Protection and is only a tradename. I'm out money with no working stove burner. WIll have to call another service to do job he said he would do but blew me off.

Do not buy from this guys if you want to avoid headaches. I bought a 24 inches refrigerator and did…read morework for a minute and then turned off and never came back on I call them up and give me crap about it they finally agree to swap it and then showed up with a totally different size that did not fit. Then took an other week to come back with other one. Now 6 weeks later it has stop working and impulse I. The air with it.

bought a fridge stove and dryer all work great! Love them awesome deal! I checked around first and…read morethis was the best prices I found. Definitely recommend! Very friendly and helpful as well!