My septic pipes froze overnight; brandy was able to squish…read moreme in for service immediately! They fixed my problem FAST, They also were the ONLY COMPANY that called me back. The moment I called Lady Rooter, it felt like three absolute angels showed up -- fast, prepared, and ready to solve every plumbing problem in the house. Calm, polite, empathetic, intelligent, and genuinely capable operators. Communication was flawless. Service was top‑tier. If you want a team that actually shows up and actually cares, call Lady Rooter. Thank you so much!

This people are thieves. Paid over $1,000 to unfreeze a line that was not frozen. Needed to pay for…read morefancy machine. Guy was in and out in 15 minutes. Clog was a plunger issue and not a frozen pipe. I assume it was frozen because it was coming up in shower. Everything was rushed. Left. I ran the water and shower backed up with disgusting things again. Never checked that problem was resolved. I called right away and they came back with an attitude and plunged shower. Acted like he was doing me a favor and told me he would not charge me for return call. Really? Paid a grand and pretty much did nothing. To top it all off, did not reinstall toilet correctly so I had to deal with that. Total money grab as a result of having a machine that others do not. Never again. Would have posted review sooner. I was prompted by service in my house in New Jersey. Main line clogged. Plumber was here for close to two hours with all kinds of equipment. Less than half the price to fix Aa very screwed up situation. Unlike the other folks, who did absolutely nothing in terms of clean up, did his best to clean the mess left behind. Beware.

Watts delivered quickly, and it's a no long drawn out process like these other companies. Thank you…read moreso much for getting here quickly in this time of need! Thank you so much!! I actually am NOT stressed out, local businesses totally beat these big corporations that don't care about you, just $$$$! Happy Holidays!

We have a vacation home in Catskill and drive up from Miami every summer. We have been married for…read more13 years and Watts Plumbing has been there for us since then to turn water on and off, fill kerosene and all other needs they service. Truly a well run, family owned, honest company. Would not go AnY where else. Thank you Watts and Jason for your honesty and great work.

We had a pretty bad leak under our kitchen sink and into the basement pipes...with a 5 gallon…read morebucket we were emptying every couple of days. I had tried to reach other plumbers in the area, but my calls/messages hadn't been returned. John, on the other hand, called back literally within 2 minutes and was at my house the next day at lunchtime. Friendly, knowledgeable, professional, takes the time to answer questions and give a heads-up about possible issues that can happen. We have more work to be done, and I'm relieved we've found someone close, reliable, and skilled. Highly recommended.

I had a pipe leaking in my crawlspace and after talking on the phone to John telling him exactly…read morewhat the problem was and how it was in my crawl space, he said he could come out within the hour. He was able to fix the pipe and stop the water but when it came time to pay he added on a $150 "inconvenience fee" because he had to go into my crawl space. There was no mention of this ahead of time on the phone or when he got here. As a fellow small business owner this is just bad business. Had I known about the fee, I would have used someone else. I feel like I got ripped off and taken advantage of and won't be using him again. I've also already told numerous friends in the area and they won't be using him either.

Chris was very responsive, answered the phone, didn't have to speak to a machine and hope for a…read morecall back. He was also able to make time for us later in the day. Had to pull a well pump, he located the problem, it was a wire that was worn. He was able to fix that wire, notice other problem in the prior installation, address them as wells. The entire job was done that night, working until 8:30 PM. He was very easy to speak with, was able to clearly explain and show me the problems and worked hard until the job was done right. The price was high but better then I would have been charged by others. He was honest. I would recommend Chris and Twin Country Plumbing and Heating to anyone with a plumbing problem. Thanks Chris

A toilet was ghost-flushing. I bought and installed a new flapper and it didn't make a difference…read more The tech came and informed me I had installed it upside down, Duh...... So he reinstalled it properly and waited awhile to see if it flushed on its own. He then called in to home base and was told to charge me $245. I could tell he was embarrassed. So he knocked off $5. This is not a company I would call again.

We've been having issues with sink backup and then our toilet too. I called Dempster and Bill was…read morehere within an hour. He is very knowledgeable about plumbing and seems like he could handle any problem big or small. He fixed our problem in less than an hour!

I had a leak coming from the second floor to the first floor. It presented a difficult problem…read morebecause of the age of the home. But Bill and his worker Bob were outstanding! A job well done! Mike M.

Robert is an amazing man. He fixed a part in my food truck and wouldn't let me pay. He said he…read morewanted to do a good deed for the day. Again amazing guy with a heart of gold. Thank you so much from Good Grub Food truck. Highly recommend this company for any of your needs.

First I want to start by expressing my gratitude for the timeliness Robert had. My emergency,…read morebecame his urgency and he handled it professionally. We were crunched for time , he showed up and made a stressful situation better. THEN we had an actual emergency which he gave his prompt attention too! He quite literally saved the day. If I could give 10 stars I would.

Ted was very responsive and scheduled my fix quickly. He came out with his Tool Bus and fixed my…read morewater pressure issue without a problem. He communicated the day prior to arriving and same day before showing up. He was on time, had all the parts and tools necessary, was very knowledgeable, and got the job done in a timely manner. Highly recommended.

Ted showed up in his school bus office. He was on time, and thoroughly prepared. He had to purchase…read morea replacement toilet from another site, but returned within 30 minutes, and finished the job within two hours. His crew was extremely friendly and helpful, and Ted's work and attention to detail was impeccable. He even replaced a valve for free, and provided additional advice for winter plumbing issues. Highly recommended.