Highly recommend! Honest, reliable local guys who will play fair! I thought something was wrong…read morewith my furnace and it turns out it was just normal boiler noise. Thank you for honesty.

Very happy with my results. Kyle was quick to respond and he looked extensively into my situation…read more My needs (though not urgent) were met within 24 hours. None of the other HVAC businesses I contacted wanted to install a Wifi thermostat. I love my Nest © and I would highly recommend DM HVAC when you need help with your heating/cooling system.

When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

Ted was very responsive and scheduled my fix quickly. He came out with his Tool Bus and fixed my…read morewater pressure issue without a problem. He communicated the day prior to arriving and same day before showing up. He was on time, had all the parts and tools necessary, was very knowledgeable, and got the job done in a timely manner. Highly recommended.

Ted showed up in his school bus office. He was on time, and thoroughly prepared. He had to purchase…read morea replacement toilet from another site, but returned within 30 minutes, and finished the job within two hours. His crew was extremely friendly and helpful, and Ted's work and attention to detail was impeccable. He even replaced a valve for free, and provided additional advice for winter plumbing issues. Highly recommended.

We had a pretty bad leak under our kitchen sink and into the basement pipes...with a 5 gallon…read morebucket we were emptying every couple of days. I had tried to reach other plumbers in the area, but my calls/messages hadn't been returned. John, on the other hand, called back literally within 2 minutes and was at my house the next day at lunchtime. Friendly, knowledgeable, professional, takes the time to answer questions and give a heads-up about possible issues that can happen. We have more work to be done, and I'm relieved we've found someone close, reliable, and skilled. Highly recommended.

I had a pipe leaking in my crawlspace and after talking on the phone to John telling him exactly…read morewhat the problem was and how it was in my crawl space, he said he could come out within the hour. He was able to fix the pipe and stop the water but when it came time to pay he added on a $150 "inconvenience fee" because he had to go into my crawl space. There was no mention of this ahead of time on the phone or when he got here. As a fellow small business owner this is just bad business. Had I known about the fee, I would have used someone else. I feel like I got ripped off and taken advantage of and won't be using him again. I've also already told numerous friends in the area and they won't be using him either.

Too expensive and really poor customer service. Very unprofessional and very rude. Not good for the…read morecommunity.

When I first became involved with this company, I liked them a lot. But just under 3 years later…read morewhen I sold my house, I saw a very different side of them. I wanted them to pick up their tank that I had been paying $81 per quarter for. They continued to charge me the $81 even though I asked them to pick up their tank because I had apparently agreed to lease the tank from them for 3 full years. Oh well, I guess that's my fault for not reading the fine print when I started buying propane from them. Then, when I asked if they would be refunding me for the unused propane in the tank, they said no. When I objected they again said that provision was also in the lease agreement. So my advice to folks is, don't buy the "we are family" balcony they give you when you sign up and review everything with a fine tooth comb BEFORE you sign anything.

Our brand new Whirlpool fridge started to have huge temperature fluctuations, one day everything…read morewould be frozen, then a week later, it would be above 45 degrees, and we would throw the food out as a safety precaution. We called Whirlpool, and they assigned a repair company. Some of the dumbest individuals I've ever came across. After two weeks of dealing with them, I called Whirlpool back, and demanded that they send someone better. I can't say enough good things about the Appliance Specialist. I was able to call, and either get a hold of someone, or get a call back in a reasonable time. They never forgot about us. They were great at knowing the equipment, and dealing with Whirlpool to get the correct parts sent. They were great about Covid safety. I know who to call once my warranty runs out.

The technician was great. Fixed the problems quickly and efficiently…read more The office secretary was poor. She didn't check her emails for 2 days, to see my confirmation of the appointment. Then she got snooty when I called to see why the technician never showed up for the first appt. Poor communication skills.

Cliff Tienken Plumbing. We just built a house and Cliff…read morewas our plumbing contractor. We did plumbing, radiant heating and Mitsubishi Mini-Splits for cooling. They did a great job and I was totally happy with everything. Cliff and the crew-Dan, Mark and Jeremy-were fast and efficient. It was a big project, as far as any residential house is big. Issues, and there will inevitably be tweaks in a big project, were dealt with immediately. These folks hit it all, from service to price to follow-up. I absolutely recommend them!!

I needed a plumber ASAP and a friend recommended Cliff. He called me right away and went and…read morechecked the problem within hours of my call. The issue was fixed the next day and price was reasonable. Thank you,

This family-run business is wonderful. We first dealt with them when we switched our furnace from…read moreoil to gas. They proved to be reliable, efficient and trustworthy. Since my house is 210-years-old there were a few issues getting it up and running, as we knew there would be. They came back as needed to ensure everything ran perfectly. They were friendly and prompt every-time. Recently we had an issue with our shower. It sprung a leak into the stairwell and den. I called the office and they had two plumbers there literally in a matter of minutes. I highly recommend Huber for anyone looking for a plumber.

Huber won the contract when we did a total rehab of a 150-year-old house. During installation, they…read morescratched new cabinets and the floor. They put a workman's lein on our house before the invoice was issued to our GC. Since the job was complete, we called them 4-5 times and never had service arrive. To date, we've spent $%,000 on HVAC repairs. The unit was installed three years ago. Mitsubishi had to send the regional technical supervisor out because the installation was "off the books," and very difficult to repair. We've already had to replace a mixing box, electric service, and motherboards plus other remediation. Of, yes, some of the plumbing Huber installed was done incorrectly.

Kool temp does not honor there work or products. They sold me a $7000 central air unit that was…read moreleaking refrigerant and are trying to make me pay $500 to fix it. I was told I had a 1 year warranty. To the owner Mike I will never pay for this!

Price gouging!!! First, these people quoted $150 to replace a valve in my furnace. That became $700…read moreplus tax. Then then they decide they were wrong and now want $2,000. Just to replace a valve! Ridiculous!!!!

When our heating furnace broke and we needed heat in the house ASAP, Tim at Valley Energy was super…read moreresponsive and helpful. From our first "help!" phone call until installed and functioning heater was a turnaround time of 5 days... and I know everyone is very busy in the area due to the pandemic. He and his colleague George provided thorough options and answered all of our questions in great detail, enabling us to be better educated about our heating system and available choices. The price was also competitive compared to other quotes. Thanks for being there for us in our time of need!

This recent cold snap brought to mind our time as a Valley fuel oil customer- we were on automatic…read moredelivery with a credit card on file for all fuel deliveries. This seemed like a good arrangement because we were burning about 1800 gallons per year at the time and, in the coldest days, we might get a delivery every 21 days so having them charge the card automatically should have been fast and efficient... I thought things were proceeding well until one day, during a similar cold spell, I noticed our 275 gallon tank was at 1/8- which is not much. Of course, I called to inquire about the next scheduled fuel drop. The rather rude receptionist/secretary informed me that there would be no delivery until my past due balance was paid. This confused me because, again, Valley had my credit card on file; so, I asked if there was a problem was with the card, for example, had it expired, or...?? Then she became argumentative approaching combative. Long story short, somebody at Valley (presumably the woman I spoke with) had failed to charge our card for the two previous deliveries which resulted in an outstanding balance. She further instructed me that it was my responsibility to call within 24 hours of each delivery to ensure that my credit card had been charged accordingly. So, rather than accountability, I received not only egregiously poor customer service and excuses but, somehow, the blame for their errors. As I recall a technician was sent out with several jugs of fuel to hold us until they could get a truck in for a fill up. We rode out the remainder of our contract then switched to another supplier. People make mistakes, it's how they handle those mistakes that leaves a lasting impression.