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    First Fuel & Propane

    3.5 (31 reviews)
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    Services - First Fuel & Propane

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    1 More Service

    Propane

    First Fuel & Propane Photos

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    Recommended Reviews - First Fuel & Propane

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    3 months ago

    Too expensive and really poor customer service. Very unprofessional and very rude. Not good for the community.

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    5 months ago

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    7 years ago

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    8 years ago

    Best customer service out there, someone is always there to answer my questions. Love that its a family owned business.

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    10 years ago

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    Ask the Community - First Fuel & Propane

    Review Highlights - First Fuel & Propane

    I've dealt with Christina over at First Fuel and Propane about a project we're going to be doing in the Spring.

    Mentioned in 3 reviews

    Read more highlights

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    Valley Energy

    Valley Energy

    (7 reviews)

    When our heating furnace broke and we needed heat in the house ASAP, Tim at Valley Energy was super…read moreresponsive and helpful. From our first "help!" phone call until installed and functioning heater was a turnaround time of 5 days... and I know everyone is very busy in the area due to the pandemic. He and his colleague George provided thorough options and answered all of our questions in great detail, enabling us to be better educated about our heating system and available choices. The price was also competitive compared to other quotes. Thanks for being there for us in our time of need!

    This recent cold snap brought to mind our time as a Valley fuel oil customer- we were on automatic…read moredelivery with a credit card on file for all fuel deliveries. This seemed like a good arrangement because we were burning about 1800 gallons per year at the time and, in the coldest days, we might get a delivery every 21 days so having them charge the card automatically should have been fast and efficient... I thought things were proceeding well until one day, during a similar cold spell, I noticed our 275 gallon tank was at 1/8- which is not much. Of course, I called to inquire about the next scheduled fuel drop. The rather rude receptionist/secretary informed me that there would be no delivery until my past due balance was paid. This confused me because, again, Valley had my credit card on file; so, I asked if there was a problem was with the card, for example, had it expired, or...?? Then she became argumentative approaching combative. Long story short, somebody at Valley (presumably the woman I spoke with) had failed to charge our card for the two previous deliveries which resulted in an outstanding balance. She further instructed me that it was my responsibility to call within 24 hours of each delivery to ensure that my credit card had been charged accordingly. So, rather than accountability, I received not only egregiously poor customer service and excuses but, somehow, the blame for their errors. As I recall a technician was sent out with several jugs of fuel to hold us until they could get a truck in for a fill up. We rode out the remainder of our contract then switched to another supplier. People make mistakes, it's how they handle those mistakes that leaves a lasting impression.

    First Fuel & Propane - propane - Updated May 2026

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