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Empire State Plumbing

3.5 (47 reviews)
Open 7:30 am - 4:00 pm

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Services - Empire State Plumbing

Bathtub installation

Bathtub repair

Drain installation

29 More Services

Drain repair

Faucet installation

Faucet repair

Garbage disposal installation

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower installation

Shower repair

Sink installation

Sink repair

Sump pump installation

Sump pump repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

Empire State Plumbing Photos

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Recommended Reviews - Empire State Plumbing

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Reviews With Photos

My basement. After Empire Plumbing left n I cleaned
Sovy M.

Well $600.00 later my main blockage was cleared. My folks were flushing baby wipes down the drain. Shaking my head emoji ‍right, I don't know why. Anyhow got a call on a holiday. Googled them, these guys link came up, called them. They took my call, they came in right an hour later. Cleared up the main house backed up hole right away. I cleaned the rest of the **** myself. Desanitized the whole basement myself. Yeah the best cleaning woman ME.

Leak from garage ceiling
splash D.

I was out of state when water was dripping from the garage ceiling at the house in Loudonville, so I called Empire State pluming because of all the good reviews. They sent Victor to the property. Victor was fast and courteous. He communicated clearly on the phone and sent me pictures. However, the whole experience was like getting trapped and sinking as the charges mounted. I couldn't shake the feeling that I had been severely over charged. I will state what happened with pictures. Tell me what you think. 1) $89 dispatch fee, not sure if all plumbers charge that 2) Upon inspection the leak (photo 1), Victor said the leak was from the first floor bathroom water pipe and he needs to open the wall. $158 just to open the wall, I thought that wasn't too bad so I agreed. 3) before opening the wall, Victor said he smelled gas in the garage and it will be $99.99 to perform gas leak diagnose. Even though nobody had smelled gas in the garage, I thought it'd be serious and agreed to go ahead. Then he told me he used soap water found gas leak on an old gas pipe (see photo 2). Fear the severity of a gas, I asked him to fix it. In a couple of minutes, he was done and that was another $113.75. Do you think that gas leak was legit? 3) then Victor opened a small piece of wall in the first floor bedroom. He sent me picture (photo 3), then said that the leak was actually from the second floor bathroom 4) he went to second floor and opened another hole on the wall, then he said he needed to open the third hole (photo 4) just to reach the leaking pipe (photo 5) 5) the pipe joints are new as the bathroom was newly remodeled. Victor explained why the joints could have been leaking if not done correctly then he said fixing the joints would be $318.75. I kept ask him why it would be so expensive, he said he already gave my discount, normally would be more than $400. I complained that it sounded very high, he said that it would take an hour to replace that, labor is high. I thought of getting someone else there, or at least get a price comparison, but since I need to get the leak (water was dripping) fixed ASAP, I reluctantly agreed. In about 20 minutes, he was done (see photo 6). I said this didn't take as much time as he stated and he shouldn't have charged me over three hundred dollars. He said he also needed time to clean up. I didn't know cleaning up can be so expensive. I was charged total of $841.85 (photo 7) for a water leak, left with three holes in the walls. What do you think?

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2 years ago

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Thomas D.

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2 years ago

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Thomas D.

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4 years ago

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4 years ago

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2 years ago

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2 years ago

Had three hose bibs replaced. Great work and very responsive. Highly recommend. Give them a try.

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3 years ago

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6 years ago

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5 years ago

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3 years ago

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7 years ago

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3 years ago

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6 years ago

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5 years ago

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9 years ago

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5 years ago

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4 years ago

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4 years ago

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10 years ago

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7 years ago

They showed up on time and fixed the problem that Anthony Crisafulli's plumbing company created and didn't know how to fix.

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5 years ago

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8 years ago

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6 years ago

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Thomas D.

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7 years ago

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9 years ago

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7 years ago

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5 years ago

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6 years ago

Efficient, same day service. Problem with leaking washing machine valve resolved in less than two hours from my initial phone call.

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7 years ago

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8 years ago

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6 years ago

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5 years ago

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8 years ago

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11 years ago

Great service--from initial phone call and scheduling to completion of job.

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8 years ago

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9 years ago

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8 years ago

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Review Highlights - Empire State Plumbing

Additionally, Steve, in addition to being knowledgeable and doing great work, is incredibly personable.

Mentioned in 9 reviews

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Holmes HVAC Solutions - Sink and faucet repair

Holmes HVAC Solutions

(17 reviews)

When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

Empire State Plumbing - plumbing - Updated May 2026

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