After being a customer for 15 years and spending over $14,000 on a new natural gas boiler and hot…read morewater tank at one of my properties they refused to service my boiler during the below zero weather in 2026 for at least one week. The reason was they must take care of their oil and propane customers first because they make recurring money on them . The lady in the service department was also nasty. At the risk of my system freezing I found a local one man company to fix it right away. (stay away from Long Energy) Just look at the other BAD reviews

Good service. Different options for paying. Staff excellent Highly recommend. Especially very good…read morefor emergencies related to furnace and propane fireplace.

The team that replaced my ancient compressor and "buried in the attic crawlspace" air handler, Luis…read moreand Carson, did a fantastic job. This was a challenging two-day project and they were professional, hard-working, courteous, and explained everything thoroughly. And the price was excellent. Highly recommend Adams!

Once again I can not speak more highly of Adams! We had a couple of problems and Nathan was a rock…read morestar! He fixed both problems and took the time to explain everything to us. The price was very reasonable and our radiator and furnace are now working perfectly! So very happy we changed to Adams! They really are fantastic!

I can't speak to the quality of their plumbing work because after waiting almost month to receive a…read morequote I will not be using their services. I called to have someone come out and look at an issue in our bathroom. The person who came out was friendly and helpful and left saying they would get back to me with a quote. After about a week of waiting I called the office and was told that the person who runs the quotes had taken a few days of leave and was behind on the quotes. I've now called two other times, and each time was told that the person running the quotes was behind. They assured me they would "let her know I was waiting" but were never able to offer an idea of when the quote would come. It has now been almost a month. They have sent me so many spam e-mails asking me to leave a review that I've decided to oblige them. They might have great plumbers who do excellent work. I don't know. That's only part of working with a plumber, and this kind of delay speaks too poorly of the rest of the operation for me to feel comfortable working with them.

Leak at the point water enters the house. There was either going to be an easy fix, or something I…read moredon't want to contemplate right now ... Thankfully Don found the easy solution. I now have time to think and delay a bit on the inevitable. From phone call to finish job, everything was smooth and friendly and professional. They've got me as a customer.

Call them! A popular competitor wasn't able to schedule a visit with us for 36 hours but Bourque…read morecame within 2 hours. They fixed our boiler and got my family and I heat on a very cold winter day, were personable and professional. Their bill was very detailed so we could submit to insurance and their prices seemed reasonable. Highly recommend!

I hired Bourque Mechanical Systems in 2022 to install mini splits in my house. From almost the…read morebeginning they haven't worked right. Every time I scheduled an appointment for a technician to come and evaluate and fix the problem (one room will get too cold while another room will not get cool enough) I was told "Try this setting, should work better." One time a technician "topped off" the coolant in the outdoor unit because "it seemed a little low." The last time they came out to "fix" it and do an annual cleaning they charged me $500 and did next to nothing. I complained and they only lowered the price to $350, again after doing next to nothing besides cleaning the filters. I can't understand why they are unwilling to do what it takes to fix the problem but I can no longer trust them. Four years now and still not working right.

Dan of Premier Plumbing replaced my old hot water heater with a tankless heater. Outstanding…read moreservice and Dan was very friendly. Cost was significantly cheaper than Roland Downs quote. Highly recommend Premier Plumbing Services

I needed a bathtub drain replaced and also asked Dan for a quote on replacing my kitchen drain…read moreline. The quote he gave me was totally within my budget and at the last minute when I added a fix to my sump pump/ washer line, he had all three projects done in one afternoon and the quality is amazing! I am so happy I found Dan and recommend him to you and to all of my friends!

I am a National Realestate developer and have run large construction crews so I understand the…read moreimportance of a solid team. With that said I can not give a higher review of their team. I have had multiple team members address challenges from whole house water filtration to major plumbing reconfiguration with my swimming pool. Always professional always superior work and always fair on pricing. They are a excellent company.

"When my furnace went out, they responded quickly and professionally. After diagnosing the issue,…read morethey were upfront and honest about the need for a replacement. They had a new furnace installed the very next day, and the whole process was smooth and hassle-free. Great service, fair pricing, and a team you can trust--I highly recommend them!

Septic backup on a Friday morning, so an emergency. Called, talked to a human who set up a visit…read morebetween 2 and 4 that day. It is now almost 10 AM on SATURDAY, and after I left two messages last evening, still no one has reached out with any information at all. Would post zero stars if that was allowed. UPDATE - Jay called this (Saturday) morning soon after the review was posted (I don't think that was why, but who knows?), came by noon, was excellent at getting the problem fixed and apologized about our Friday experience. I'm popping the rating up from the initial zero to 4 (but they really need to get some of their act together).

NIGHTMARY EXPERIENCE:…read more Last Thursday I hired Apex Plumbing to remove a small plastic bottle that had accidentally been flushed down my toilet. They were unable to come that evening, so they sent a technician the following day while I was working out of town. A friend let Jared into my home. When I returned home four hours later, I discovered that my bathroom had flooded. Dirty water had spread into my hallway, down the stairs, and into the kitchen ceiling below. The toilet had been scratched, the handle was broken, the bathtub caulk had been damaged, my shower curtain and bathroom contents had been soaked, and the toilet still would not flush properly without manually operating the tank. When I turned on the kitchen ceiling light, water came out of the light fixture, so I immediately shut off the breaker. I contacted Apex that evening and again Saturday and spoke with the owners, Jim + Holly. They sent another technician to clean up what he could, but the damage clearly required professional water mitigation, not just surface cleaning. After he left, my licensed plumber nephew inspected the toilet and found it was leaking and he repaired it. By Monday, my carpet was still wet and I still had no clear plan from Apex. To prevent further damage, I hired an independent restoration company. Their inspection found active moisture in my kitchen ceiling, and they immediately began mitigation with industrial dehumidifiers. The damaged carpet was removed, the area was sanitized, and part of my kitchen ceiling had to be opened because it remained wet. When I informed Apex and requested their liability insurance information, I was told they had planned to "get a guy over there tomorrow or something" for restoration and carpet cleaning. By that point, several days had already passed, my carpet remained soaked, and I had already taken steps to prevent further damage because I had not received a timely plan or follow-up or insurance info. What disappoints me most is not that a mistake happened--mistakes can happen in any business and we are human. It's the lack of communication, urgency, accountability, and follow-through afterward. As a fellow small business owner, I believe how you respond when something goes wrong says everything. I simply cannot imagine going into someone's home, destroying it, and not saying a word. This situation has delayed preparing my home for sale and has required countless hours coordinating insurance, restoration, and repairs for damage that occurred during what should have been a routine plumbing visit. Based on my experience, I cannot recommend Apex Plumbing. I hope no one else ever has to deal with this.

Here is the second part of my review! The companies response to my 1st review is almost true. My…read morebudget had nothing to do with this. It is poor quality work with a poorly managed company. They lie. When I called to discuss the fact that my faucet was about to fall off, I was told that they had no record of being at my house until I provided pictures of their vehicles in my driveway. Lesson learned.

Gave me a price upfront which was great. Got back to me within a few hours of requesting service…read more Would consider for future projects