Finished our basement:…read more Caleb and Brian did an amazing job consulting on and finishing our basement in Mechanicville. We love the final product. When we started the project and were shopping around getting quotes, Caleb did a few things to stand out from the rest. 1) He was cuteous and on time (super easy to do, but not everyone we met checked this simple box) 2) He offered ideas and suggestions that we never would have come up with ourselves 3) He made it clear all his work would be up to code and that they don't skip steps 4) They did 90% of the work themselves (a team came for the carpets) 5) He quickly followed up with a clear digital quote with everthing spelled out so we could make adjustments where needed. We ended up paying slightly over estimate after learning we needed an extension for our electrical box. We didn't encounter many delays, I think the biggest was the first coat of paint. It didn't dry overnight, so that slowed down the next day. Throughout the build, they went above and beyond in a number of ways: - Seeding (and re-seeing), watering and even weeding the lawn - Caleb took us out to shop for slabs giving lots of great input and advice (and the kids got to play with some chickens at the site!). - They gave us detailed breakdowns of pros/cons when choosing all materials / vanitey / outlets / vents / etc (I would assume something like this was common, but after showing family the basement, we have heard how their contractors never gave any input or advice on any decisions). - They have their own dumpster for the materials but it was also extremely helpful to get rid of junk from our basement We have a list of things we plan to do in the future both inside and outside, and we are 100% going to Caleb. If he isn't available, we will wait until he is.

From the owner: Family based contractor versed in all aspects of home construction and remodeling. Fully insured…read moreNYSERDA certified Heat Pump Water Heater installers.

Dave is awesome. I will use them again. He gets down to business right away and fix it the problem…read morehe's so unbelievable that you can get him. That's all price could be a little bit better.

I called on a Saturday afternoon and told them that I had no water pressure . In less than two…read morehours Dave found and repaired 3 separate leaks . The cost was extremely economical !!! I will use him again and again .

Here is the second part of my review! The companies response to my 1st review is almost true. My…read morebudget had nothing to do with this. It is poor quality work with a poorly managed company. They lie. When I called to discuss the fact that my faucet was about to fall off, I was told that they had no record of being at my house until I provided pictures of their vehicles in my driveway. Lesson learned.

Gave me a price upfront which was great. Got back to me within a few hours of requesting service…read more Would consider for future projects

I had a New Electric Hot Water heater installed today. Dani and Justin were consummate…read moreprofessionals. When you call Empire plumbing you get a live person. You are told a time and date for an estimate. They stay in touch by text if there are changes. On the day they are to arrive they remind you of the appointment. They are clean and neat in their work and willing to answer all your questions. I cannot say enough good things about this company and their Technicians.

Empire plumbing was not so good. I won't have them back for any future work and cannot recommend…read more I called to get an estimate, after doing extensive research on my issue/problem. The work I was requesting was an exact match for a job pictured on their website in the gallery of photos and in the 'before and after' section. I had spoken to another company and received a verbal estimate prior to calling empire. I asked for an estimate for a well pressure tank replacement, and knew that includes the pressure switch and T "pack". Was told that there would be a $90 dollar "dispatch/estimate" fee and they could fit me in at the end of the week. I questioned why I needed to pay for an estimate when I knew the exact problem, and solution and offered to send pictures of the job. I also mentioned it was close to the same exact thing (job) shown on their website. The office person explained that every job is different and they, the technician/plumber, needed to put eyes on it for any quote and that costs the fee. I had also asked if I went ahead with the work, would the estimate fee be applied to the work, and I was shocked to hear the response of no.I thought it was strange but scheduled the visit, because I basically didn't have water and I already had one other quote. I was told the tech would be there between 730-830 on the day at the end of the week. I asked if they would call before arrival and was told yes. The following day, it didn't sit right with me that I was paying for an estimate when i knew exactly what I needed, so I called back to ask. I also asked if the tech would be bringing the parts (new tank) with him so he would come prepared in order to reduce the time spent if I went ahead with the work. Keep in mind, my house would have no water during the installation / tank replacement. I also asked what brand tank they use. The person that I spoke with was the same that booked my appointment, She said she would ask both questions and get back to me. she didn't call back the next day, so I gave it until the following day which was the day before the appointment. She said they couldn't waive the estimate fee but if I went with the work and since I was a new customer, they could try to do something. I woke up on the morning of the appointment, earlier than I normally do for work, had the area all cleaned and cleared the night prior and put my pets away close to their arrival time. I had gotten a text at 1 in the morning saying they were on their way? Time was ticking and 730 passed. I got a call from the office saying the tech was sent on an emergency call and so my appointment was bumped back to 10-12 arrival now, instead of the 730-830. So I immediately asked? I won't have to pay for the estimate, right? Being that my appointment got post-poned, I already knew the job, and that I had taken time off from work and had pets for this appointment that was made and confirmed early in the week. She agreed that if I went with them for the job, then they would ask the tech to waive the estimate fee. I got a text at 1053 saying 'on the way' and so I started getting ready again, for the 11-12 arrival. After 45 mins, still no arrival so I called the office. I figured that the text saying on the way, meant they were on the way, or close. I was told they were coming from previous job in Hudson. Okay fine but Hudson is 45 mins from where I live and it had been close to an hour since I got the text. Text was at 10:53 am saying on way. I called into office around 1135. They showed up at 12:17, 1 hour and 24 minutes after the "on the way" text AND late past the arrival window time for the 2nd time after the original postponement. The tech apologized and explained he worked the overnight shift the night before and explained why I got the "on the way" text the night before at 1 am. He had clicked the wrong job the night before. Okay fine. Mistakes happen. I wanted to give the benefit of the doubt and start fresh & positive. I explained symptoms and immediately said he didn't need to see it (examples or symptoms) that he would go to truck to write estimate. Came back a short time later with a fixed price. The price was high and wasn't based on hours of labor, and instead was a "fixed price" based on the job. Now that is exactly what I asked for over the phone and the office said they spoke to plumber, office manager, and owner and to tell me they can't do that. Strike 2 or 3 or 4... I had no water, I asked what tank brand they use and he said it varies they couldn't tell me. I had them do the work and it took many many hours, but not of work, of mostly waiting & standing around. They left and left me with 3 new problems. I pointed out the one I saw during the "checkout" and he said he didn't work there or touch that so it wasn't part of the work or responsibility and it absolutely 100% was. I wasted a day off from work and spent hard earned money and am unsatisfied. The next day, no hot water.

Found Mike through NYSERDA upgrade program. He came out and did the estimate, took care of the…read morepaperwork, and got the job done. His crew did great custom work, and got the work done in just a couple of days. Lots of custom ductwork to fit my old house. Took care of adding breakers for the central air and everything. I definitely recommend these guys!

Replaced furnace and air conditioner. Prompt reply for estimate, answered our questions,…read more installed furnace and air conditioner when promised, thorough cleanup, very nice to work with.

This is my second time calling Danza due to an emergency situation. Of course it occurred on a…read moreweekend. As I later learned Bob Danza himself arrived. Calm, friendly, reassuring, and professional. He assessed the problem, made immediate and future recommendations, and fixed the issue. He was in and out in less than an hour. My regular plumber is Chris Collins who first recommended Danza. Besides the professionalism I have been impressed by the immediate responsiveness. I was also struck by an exceedingly fair charge. Adding to this is the fact that this is a family owned local business.

In December of 2024 we had RV Danza install a new toilet on the second floor of our older home in…read moreAlbany. It was a pressure cartridge toilet, which seemed like a good idea because of our older pipes, and we expected a bit more difficulty because we had obtained previous estimates for the job that were quite high. Instead, the tech was competent, efficient, and toting away the old toilet in less than a half hour. The invoice was very reasonable, and we have had no issues with the new toilet. We won't hesitate to call RV Danza for any plumbing issues in the future. They are true professionals. Could not recommend them more highly.