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    LC Construction and Carting Services

    LC Construction and Carting Services

    (1 review)

    Finished our basement:…read more Caleb and Brian did an amazing job consulting on and finishing our basement in Mechanicville. We love the final product. When we started the project and were shopping around getting quotes, Caleb did a few things to stand out from the rest. 1) He was cuteous and on time (super easy to do, but not everyone we met checked this simple box) 2) He offered ideas and suggestions that we never would have come up with ourselves 3) He made it clear all his work would be up to code and that they don't skip steps 4) They did 90% of the work themselves (a team came for the carpets) 5) He quickly followed up with a clear digital quote with everthing spelled out so we could make adjustments where needed. We ended up paying slightly over estimate after learning we needed an extension for our electrical box. We didn't encounter many delays, I think the biggest was the first coat of paint. It didn't dry overnight, so that slowed down the next day. Throughout the build, they went above and beyond in a number of ways: - Seeding (and re-seeing), watering and even weeding the lawn - Caleb took us out to shop for slabs giving lots of great input and advice (and the kids got to play with some chickens at the site!). - They gave us detailed breakdowns of pros/cons when choosing all materials / vanitey / outlets / vents / etc (I would assume something like this was common, but after showing family the basement, we have heard how their contractors never gave any input or advice on any decisions). - They have their own dumpster for the materials but it was also extremely helpful to get rid of junk from our basement We have a list of things we plan to do in the future both inside and outside, and we are 100% going to Caleb. If he isn't available, we will wait until he is.

    From the owner: Family based contractor versed in all aspects of home construction and remodeling. Fully insured…read moreNYSERDA certified Heat Pump Water Heater installers.

    Empire State Plumbing

    Empire State Plumbing

    (49 reviews)

    Has empire plumbing come out to install a kitchen faucet. They quoted me a "task based price" of…read more$462 in labor for what I expected was less than an hours work. They then tried to charge me a $100 "Diagnostic Fee" I subsequently contracted the work with Final Look Contracting. They did the work in 25 minutes and charged me $199. I had wanted to use a hometown company but their price was awful. Avoid them if you can.

    Empire plumbing was not so good. I won't have them back for any future work and cannot recommend…read more I called to get an estimate, after doing extensive research on my issue/problem. The work I was requesting was an exact match for a job pictured on their website in the gallery of photos and in the 'before and after' section. I had spoken to another company and received a verbal estimate prior to calling empire. I asked for an estimate for a well pressure tank replacement, and knew that includes the pressure switch and T "pack". Was told that there would be a $90 dollar "dispatch/estimate" fee and they could fit me in at the end of the week. I questioned why I needed to pay for an estimate when I knew the exact problem, and solution and offered to send pictures of the job. I also mentioned it was close to the same exact thing (job) shown on their website. The office person explained that every job is different and they, the technician/plumber, needed to put eyes on it for any quote and that costs the fee. I had also asked if I went ahead with the work, would the estimate fee be applied to the work, and I was shocked to hear the response of no.I thought it was strange but scheduled the visit, because I basically didn't have water and I already had one other quote. I was told the tech would be there between 730-830 on the day at the end of the week. I asked if they would call before arrival and was told yes. The following day, it didn't sit right with me that I was paying for an estimate when i knew exactly what I needed, so I called back to ask. I also asked if the tech would be bringing the parts (new tank) with him so he would come prepared in order to reduce the time spent if I went ahead with the work. Keep in mind, my house would have no water during the installation / tank replacement. I also asked what brand tank they use. The person that I spoke with was the same that booked my appointment, She said she would ask both questions and get back to me. she didn't call back the next day, so I gave it until the following day which was the day before the appointment. She said they couldn't waive the estimate fee but if I went with the work and since I was a new customer, they could try to do something. I woke up on the morning of the appointment, earlier than I normally do for work, had the area all cleaned and cleared the night prior and put my pets away close to their arrival time. I had gotten a text at 1 in the morning saying they were on their way? Time was ticking and 730 passed. I got a call from the office saying the tech was sent on an emergency call and so my appointment was bumped back to 10-12 arrival now, instead of the 730-830. So I immediately asked? I won't have to pay for the estimate, right? Being that my appointment got post-poned, I already knew the job, and that I had taken time off from work and had pets for this appointment that was made and confirmed early in the week. She agreed that if I went with them for the job, then they would ask the tech to waive the estimate fee. I got a text at 1053 saying 'on the way' and so I started getting ready again, for the 11-12 arrival. After 45 mins, still no arrival so I called the office. I figured that the text saying on the way, meant they were on the way, or close. I was told they were coming from previous job in Hudson. Okay fine but Hudson is 45 mins from where I live and it had been close to an hour since I got the text. Text was at 10:53 am saying on way. I called into office around 1135. They showed up at 12:17, 1 hour and 24 minutes after the "on the way" text AND late past the arrival window time for the 2nd time after the original postponement. The tech apologized and explained he worked the overnight shift the night before and explained why I got the "on the way" text the night before at 1 am. He had clicked the wrong job the night before. Okay fine. Mistakes happen. I wanted to give the benefit of the doubt and start fresh & positive. I explained symptoms and immediately said he didn't need to see it (examples or symptoms) that he would go to truck to write estimate. Came back a short time later with a fixed price. The price was high and wasn't based on hours of labor, and instead was a "fixed price" based on the job. Now that is exactly what I asked for over the phone and the office said they spoke to plumber, office manager, and owner and to tell me they can't do that. Strike 2 or 3 or 4... I had no water, I asked what tank brand they use and he said it varies they couldn't tell me. I had them do the work and it took many many hours, but not of work, of mostly waiting & standing around. They left and left me with 3 new problems. I pointed out the one I saw during the "checkout" and he said he didn't work there or touch that so it wasn't part of the work or responsibility and it absolutely 100% was. I wasted a day off from work and spent hard earned money and am unsatisfied. The next day, no hot water.

    Friello and Sons Heating and Cooling

    Friello and Sons Heating and Cooling

    (5 reviews)

    Found Mike through NYSERDA upgrade program. He came out and did the estimate, took care of the…read morepaperwork, and got the job done. His crew did great custom work, and got the work done in just a couple of days. Lots of custom ductwork to fit my old house. Took care of adding breakers for the central air and everything. I definitely recommend these guys!

    I found Friello and Sons via the NYSERDA website as a "Home Performance with ENERGY STAR®"…read morecontractor. Once I was approved for a home energy assessment, I looked for a small, locally owned company. My first contact was with Mike, the owner of this company. He put me in contact with Wayne Roberts who did our assessment. Wayne prepared all required documentation that the NYSERDA program requires. Wayne also provided a lot of information about the EFS loans/programs as well as rebate information that would be available. Mike was very helpful throughout the entire process. The devil is in the details and he suffered my onslaught of constant questions and questioning with patience and humor. He is very open and responsive to communication. We converted from oil to gas. This required National Grid to come out and install a gas line from the road. Friello and Sons this coordinated as well after my initial application to National Grid. My oil tank was removed, insulation added to the attic as well as blown into the walls, new furnace installed, cooling system installed, a tankless water heater was also installed. While this endeavor was expensive, it is being financed and paid via my electric bill. You want a full service over-haul of your heating/cooling system? You want friendly people? You want fair pricing? You want good service? I highly recommend Friello and Sons.

    Holmes HVAC Solutions - Sink and faucet repair

    Holmes HVAC Solutions

    (17 reviews)

    I posted another review about Josh's fantastic service for my boiler several months ago. When my…read moremini-splits stopped blowing cold air, I knew Josh would be the one to call. He fit me into his packed schedule (of course the units picked the first hot spell of the season to act up), diagnosed a refrigerant leak, and set about fixing it. If you're not familiar with mini-split systems, the difference between them and central air is that where central air cools air at the condenser unit then circulates it through your house, mini-splits circulate refrigerant, cooling the air at various "head units" throughout the house. The advantage is that mini-splits are easier and faster to retrofit into old buildings. The disadvantage is that there are many more places for a refrigerant leak to hide. Josh filled the system with UV dye and came back late in the evening to check for leaks. He found a couple of egregiously loose fittings---a sure sign of shoddy installation by the other company that had installed the system. At this point, he suspected there were probably loose fittings elsewhere. He's keenly aware of how expensive refrigerant is, and how bad it is for the environment when it leaks. With that in mind, along with the fact that the heat spell had broken, he suggested we hold off on refilling the system until he could come back and do a full system walkthrough. When he came back, he pressurized the system to its max with Nitrogen, so he could check for leaks without wasting refrigerant. It just so happened to be the hottest day of the year (so far), but that just made him more determined to get the system running for us. He worked thoroughly but quickly and got our system running better than I think it ever has. I'm profoundly grateful for his hard work and dedication. I cannot recommend him highly enough for any HVAC work you need done.

    New customer, and can confirm all excellent reviews. Josh is very professional and does a nice job…read moreexplaining the service and the state of systems. Fairly priced and didn't try to sell us things we didn't need.

    MAX Home Performance - hvac - Updated October 2026

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