Not only did they do an excellent job when quoting us of and explaining what we needed and why, but…read moretheir installation team we had here was so professional and courteous. The price was so reasonable for a new furnace and ac unit we didn't even seek a quote elsewhere. Thank you!

Service man came on time and they called ahead of time to say what time he would probably be there!…read moreThat was appreciated. I was so pleased with the service and the professionalism. He fixed the problem and the amount was reasonable and in this day and age that is so important. He took his time and explained what the problem was and what we needed to do in the future! I was so happy with the job they did I signed up to have it checked next year and we are going To use them for a new cooling system. This is one company I have trust in and would recommend to everyone! The radiator was not leaking when he left and they were all working g more efficiently! Two thumbs up from me for sure! So glad I have a company I feel I can depend on! One happy customer here!

I posted another review about Josh's fantastic service for my boiler several months ago. When my…read moremini-splits stopped blowing cold air, I knew Josh would be the one to call. He fit me into his packed schedule (of course the units picked the first hot spell of the season to act up), diagnosed a refrigerant leak, and set about fixing it. If you're not familiar with mini-split systems, the difference between them and central air is that where central air cools air at the condenser unit then circulates it through your house, mini-splits circulate refrigerant, cooling the air at various "head units" throughout the house. The advantage is that mini-splits are easier and faster to retrofit into old buildings. The disadvantage is that there are many more places for a refrigerant leak to hide. Josh filled the system with UV dye and came back late in the evening to check for leaks. He found a couple of egregiously loose fittings---a sure sign of shoddy installation by the other company that had installed the system. At this point, he suspected there were probably loose fittings elsewhere. He's keenly aware of how expensive refrigerant is, and how bad it is for the environment when it leaks. With that in mind, along with the fact that the heat spell had broken, he suggested we hold off on refilling the system until he could come back and do a full system walkthrough. When he came back, he pressurized the system to its max with Nitrogen, so he could check for leaks without wasting refrigerant. It just so happened to be the hottest day of the year (so far), but that just made him more determined to get the system running for us. He worked thoroughly but quickly and got our system running better than I think it ever has. I'm profoundly grateful for his hard work and dedication. I cannot recommend him highly enough for any HVAC work you need done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

Called for a plumber as we had our pipes burst and the person they sent, Xavier, was absolutely…read morefantastic. He not only identified the problem, but showed us how it went wrong in the first place and tested his fix three times befoe leaving to be sure it worked. Additionally, we were given direction for what to do in the future in the off chance things went wrong. Very pleased and would absolutely call on Xavier/Grasshopper again.

I've had a previous experience with Grasshopper Heating & Cooling, as they did install a hot water…read moreheater for us in the past at our old home. We were very satisfied with both the quality of the product and their workmanship, which is why we reached out to them again. This time, however, the experience fell short. We scheduled an appointment for a representative to come out and provide an estimate for a furnace (and potentially a full HVAC system, including central air and a hot water heater). The technician came to our home and gave us only a verbal quote--nothing in writing. As most homeowners know, it would be unwise to move forward without a written estimate, especially when comparing multiple companies. We specifically needed a written estimate as part of a real estate transaction that had already encountered complications. After the appointment, I followed up and spoke with our service contact, Joe B., who assured me he would email the estimate. Unfortunately, we never received anything, and because of the lack of follow-through and documentation, they unfortunately missed the mark this time. As a result, we've decided to move forward with another plumbing and heating company for this project. It's disappointing, especially given our positive experience in the past, but communication and proper documentation are essential, and this time it just didn't happen.

I own a restaurant and I asked them to come fix a clogged toilet that someone's toddler shoved a…read morewhole roll of toilet paper down and when they came, they exploded my toilet and ruined my full plumbing system, and then they asked for full pay, and I yelled at them to get out of my restaurant I would say zero stars if I could do not recommend to any patrons

From the owner: Why Choose Dynasty Mechanical? Because we don’t just fix systems, we fix stress!…read more We are family owned and operated here in the Capital Region and pride ourselves on treating our customers like they are part of the family. We offer full-service mechanical: HVAC, plumbing, gas lines, generators & more. We promise honest pricing, clean work, and zero upsell nonsense.

Good HVAC! The secretary got my number wrong, but they did leave a note on my door. The technician…read morewas young but did the job. It was a great experience! Review: 5+

I've seen some negative reviews and we've relied on Family Danz for heating and cooling for years,…read morethey have always been honest, albeit not the cheapest company in the area, they have always stood behind their work. Our 25 y/o furnace motor was giving out; Wyatt, the service technician, said we could repair the current problem (not cheaply) and not doubt a new issue would crop up. Jonah, sales person, came out the following day and gave us our options. The following day Shawn & Aidan carted away the old furnace and installed our new Bryant Furnace, which is noticeably quieter than the old one. The swept up all the debris. Every person we dealt with (including on the phone) have made this process easy.

I have been having issues with my dryer for sometime now could not get anyone who has the skill to…read morelook at my dryer, Did a Google search and found the Wilson site and made contact he was able the come the very night and diagnosed the problem and repair was made shortly thereafter.and the dryer is now working very well. THANKS

I called on a Saturday, non emergency expecting to leave a message. Kim answered and was eager to…read morehelp. She said "Brian" could be there Monday between 8:30 and 9. We got call from Kim who said "Brian" could be here at 8:15. Promptly and cheerfully he knocked at 8:15. He diagnosed and fixed the issue in short order. Their fee was extremely fair. I STRONGLY recommend Wilson Bros.

The Mel Carr staff shows up promptly. They wear foot covers so they can avoid tracking dirt into…read moreyour home. They try to provide good service but their prices are much higher than other area electricians. Sometimes two or three times higher. Best to compare costs before hiring them. They also encourage customers to join service programs which bill monthly fees regardless off whether they make service calls.

I've used Mel Carr for electrical work since I purchased my older (antique) home in Troy. It has…read moreneeded a lot of upgrading and the quotes have been reasonably priced, flexible (as in more than one option offered) and each option well explained. The work itself was done professionally and conscientiously, and the electricians are respectful of the space and leave it clean. So far they have done 5 jobs on this place and another is upcoming. Highly recommend.

Chris is an honest, knowledgeable, and dependable plumber. I have found him very responsive with a…read morecan do attitude, and he's exceedingly polite. His fees are more than fair and it's a true pleasure to do business with him.

Good plumbers are hard to find. Chris is a good plumber…read more I know squat about pipes. Hot water heaters are a mystery to me. Drains I kind of understand, but I tried to snake one once and it was a disaster. For plumbing needs, I call a plumber. The first plumber I tried came from one of the local Best of the Capital Region polls. And they were fine. But I didn't really like that the fellow who came out to look at the job and the fellow who came out to do the work were different people. Yes, I realize this is how a lot of home service companies work, and probably most consumers are fine with it. I'm fine with it too. I just like Chris better. Every time I've had to call on Chris, he could have taken me to the cleaners. Each problem had a potentially very expensive fix. But every single time, either through hard work, sheer determination, or just a keen eye, he's been able to get me out of the jam for much much less. When we left the area for a few months and had a family renting our house, I knew that I could call Chris and he would take good care of them. And he did. Most recently, we thought our water heater had died. We were prepared to buy one from him. But he told us there was nothing wrong with the heater. The problem was the circuit breaker box. But he knew a good electrician that he trusted. When a person of integrity give you a recommendation, it's wise to listen. And his electrician was fantastic. Prices are reasonable. Service is great. He's a friendly guy. Deeply knowledgeable. Dependable. Trustworthy. Really, I can't say enough good things.