I have been trying to reach this company for over a month and all I get is an answering machine and…read moreno return call - are they out of business? They installed my heat pumps a couple of years ago and did a great job so I wonder where they have disappeared to.

Great company. Kevin is extremely knowledgable and eager to share what he knows. Doesn't try and…read morepush replacement of the unit or other expensive repairs. Super responsive too. The type of expert that I would recommend to family.

I'm very impressed their service. It was a very involved project. They were professional, reliable,…read moreand dependable..

I requested a quote for a new breaker box and to rewire some rooms. Zachary came to my house July…read more9, 2026. I called July 15th and was told the reason I didn't have a quote after a week was becuase "there were a lot of emergencies, and he -I assume the step father- would light a fire under his butt to get it done." Well, today is 7/23/26 and I still haven't heard a peep. Definitely lost a customer here; obviously there's a severe lack of oversight in this company.

Chris came by within an hour of giving him a call. He took care of a commercial smoke alarm system…read morequickly and professionally. He's certainly earned my business from here on out!

I hired them to label my panel box that had never been labeled. They went way beyond my request and…read morewere able to restore the two rooms that were without power for almost 2 years. I cannot tell you how grateful I am and I would highly recommend them to anyone looking for good service and value.

Best experience I've ever had with a HVAC company. Prompt (same day appointment) fixed the problem…read moreand explained everything along the way. Guaranteed the work and very reasonable price. Highly highly recommended!

We were so happy we called Joe! We were so worried about having someone come out for an emergency…read moreplumbing job. The fee was better than what we expected Joe, was professional and would highly recommend him

Labbie installed an expanded electrical panel, an electrical line to my garage and shed and…read moreprovided additional outlets in my 100 year old house. The expansion of the electrical panel required them to cut into the finished basement knotty pine wall panelling. You'd never know they had to do that! Rob and his team did a meticulous job, were prompt, cleaned everything up and overall did a really terrific job. Ive used them several times in the past and will continue to use them. I will also recommend them wholeheartedly to anyone who needs this service. Patricia F

I've had these electricians to my house a couple of times so I met the owner one time and an…read moreemployee named Chris another time. You feel like you're in the hands of your own family with these people. I would not mess around with electrical work. Do you want the work done by the process.

Great service and very reasonable fee. The water heater died and with a houseful I can't thank him…read moreenough for the next day installation of a new unit.

Fast, courteous, professional. Did great work! Replaced 100 year old pipes in my 100 year old…read morehouse. Great fit and finish.

We had a toilet leak on first floor that was dripping down to the basement and panicked! Who do i…read morecall? Found this company had great reviews so within a few hours Ken showed up and had it fixed fast and efficient and affordable! Highly recommend ... Thank you Ken!

This was the first winter with a new propane furnace and it failed in the middle of the night when…read morethe temperature dropped to negative 4 degrees. I called a handful of companies and none were able to come out. I called Best Plumbing & Cooling Contractors and they asked for my contact information and then messaged me to say that there was a $300 "Emergency Fee". Although that seemed high, I had no other option. The technician arrived within the hour. He told me that he had to leave the truck running with flashing lights. My neighbor, who was also awake with a failed propane furnace, saw the vehicle in my driveway and called to see if I was ok. My neighbor told me to tell the technician to try going outside and warming up the propane regulator. He said he just warmed his up and his heat came back on. I relayed this to the technician, but he did not take him up on his suggestion. At one point he changed the flame sensor but that didn't fix the problem. He asked me if I wanted to keep the new flame sensor in or if he should take it back out. I said it was fine to leave it in. He continued to try different things and finally after an hour or so, borrowed a lighter and repeatedly put the flame up to the propane coming towards the flame sensor and got it to light. I asked the technician multiple times to please explain what he did. My husband was out of town this whole time and I wanted to be able to explain to my husband what we should do when this happens again. He kept ignoring my question but then finally said if you get it light up a few times, after a while it will stay lit. When it was time to settle the bill, I was flabbergasted at the price. It was the $300 Emergency Service, plus another $300 Labor Emergency Rate! All together, my bill was $720.79. The description on the bill was flame sensor installed, but again, the flame sensor was not the issue. After doing some research the following morning, it seems that my neighbor was correct and that the first thing you should try is warming up the regulator on the propane tank. It would seem the issue could have been fixed in 10 minutes. I have called and left messages 5 times to discuss my bill with no call backs. I am so confused as to why there are so many 5 star reviews when they won't even return my phone calls.

Bob Jones was assigned to us through my home warranty company. They were fantastic! I put in a…read moreservice request during the evening on a Thursday, and they showed up Friday morning. Wow! They *quickly* diagnosed the issue, fixed the issue, and my AC was back on in less than a 1/2 hour. I am so pleased with their professionalism and knowledge, as well as their willingness to explain the issue to me so I can prevent it/watch out for it in the future. I highly recommend them! Thank you!

After waiting over six weeks for my water heater to be replaced by the first contractor assigned by…read morehome warranty company. I was finally reassigned Bob Jones. My water heater was replaced in one day! Super prompt and excellent communication!