I have been a customer of Bradway Plumbing for 5 years. They installed a hot water heater for us,…read moreand have completed multiple plumbing jobs such as toilet installations, sink faucets, UV light systems, and more. This morning I called requesting help with our aging mini-split a/c system and was told they would no longer provide service to us as a result of an incident that occurred last Fall when driving past the owner's house. The workers they hired were installing electrical conduit and a box truck in front of us stopped before starting again. My wife and I, with our two dogs in the car, began to proceed. I assumed it was safe to proceed. The truck suddenly stopped and the reverse lights came on, so I blew my horn, knowing they could not see us behind them. Suddenly, the two workers startied screaming at me, cursing and calling me names and verbally abusing me for proceeding. My wife and I were very shaken up by this and called the local police to report this violent behavior. I am extremely upset as well as disappointed that this company would turn their back on me as a customer. The only reason I am giving them two stars is that we have always been satisfied with their work. Knowing that this is how they operate, I would never even want to use them again. They actually should get 0 stars for treating a customer in such a way. EDIT: to be clear, I never said the workers who verbally abused us were employees of Bradway Plumbing. But it is Bradway Plumbing who we just discovered will no longer do work for us. There is no misplaced blame, other than Robert now trying to blame me. I guess he thinks we should just accept being verbally assaulted and cursed at by the people he hired to work on his house? Maybe he should have spoken to the people he hired about the incident. Anyway, I am now fully aware of the type of business owner Robert Bradway is and will happily move on.

Was recommended to this company by a very trusted (5 star) contractor to address an emergency…read moresituation on a weekend day. Their response was almost immediate with technicians to address both a plumbing and heating emergency; a furnace failure which had resulted in a frozen pipe to burst causing catastrophic damage to our entire home. Within hours Mike had found and repaired the broken pipes and faucet and Josh had the Peerless furnace up and running allowing the Servpro team to start their remediation work. Thank you all on the Robert Bradway team for your excellent service!

When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

The technician was prompt, reasonably priced and very knowledgeable in all aspects of the process,…read more I would recommend pepicellis in a heart beat!

From the owner: Pepicelli's Ice Air & Water offers professional HVAC and refrigeration services for residential and…read morecommercial properties in Duanesburg. Whether you need a full system installation for new construction, a replacement unit properly sized for your space, or expert repair when something goes wrong, our team focuses on delivering comfort and dependable operation. Free estimates help you understand your options before moving forward.

Too expensive and really poor customer service. Very unprofessional and very rude. Not good for the…read morecommunity.

When I first became involved with this company, I liked them a lot. But just under 3 years later…read morewhen I sold my house, I saw a very different side of them. I wanted them to pick up their tank that I had been paying $81 per quarter for. They continued to charge me the $81 even though I asked them to pick up their tank because I had apparently agreed to lease the tank from them for 3 full years. Oh well, I guess that's my fault for not reading the fine print when I started buying propane from them. Then, when I asked if they would be refunding me for the unused propane in the tank, they said no. When I objected they again said that provision was also in the lease agreement. So my advice to folks is, don't buy the "we are family" balcony they give you when you sign up and review everything with a fine tooth comb BEFORE you sign anything.

Had a small job today for Frank and he was early and was finished quickly. He told me about the…read morejobs he has done. I will call him for the next job, even if it is a large job.

Just Frank Plumbing is highly recommended. Frank came and repaired a broken toilet at our house in…read moreHudson on short notice and was knowledgeable and professional. He also is a very nice and honest individual.

Chris was very responsive, answered the phone, didn't have to speak to a machine and hope for a…read morecall back. He was also able to make time for us later in the day. Had to pull a well pump, he located the problem, it was a wire that was worn. He was able to fix that wire, notice other problem in the prior installation, address them as wells. The entire job was done that night, working until 8:30 PM. He was very easy to speak with, was able to clearly explain and show me the problems and worked hard until the job was done right. The price was high but better then I would have been charged by others. He was honest. I would recommend Chris and Twin Country Plumbing and Heating to anyone with a plumbing problem. Thanks Chris

A toilet was ghost-flushing. I bought and installed a new flapper and it didn't make a difference…read more The tech came and informed me I had installed it upside down, Duh...... So he reinstalled it properly and waited awhile to see if it flushed on its own. He then called in to home base and was told to charge me $245. I could tell he was embarrassed. So he knocked off $5. This is not a company I would call again.

I have to start off by saying Dans heating are some of the friendliest people around. I didn't give…read more5 stars due to an issue I had. The issue is that YOU HAVE to verify what they are going to charge you for showing up before they come out. Obviously you won't know the parts and labor up front but just to show up their seemed to be some hidden charges. I called first thing in the morning and they said they had an opening and would be out late morning. Never was I told that this was considered an after hours/emergency call. It was a weekday at 9 am. They came out and like I said they were extremely friendly. They were here about 45 minutes and were done. When I received the bill in the mail it showed that I was charged their normal $120 for an hour of work then an extra $60 for a half hour of travel time?? And finally another $60 fee for same day service. ($240 just to come by). I called to verify this and in fact they said oh they should of told you when you called that we charge for travel time and same day service. I just wish they were upfront with those costs when I called to schedule an appointment. I in no way was in an emergency situation. I would use them again if I needed but I definitely will go over all the costs for them to show up.

From the owner: We specialize in the installation and service of heating systems, air conditioning systems,…read moreplumbing and mechanical systems. "We Sell Efficiency" We have cut customers heating energy cost by as much as 50%. We attend necessary school to stay up to date with today's energy saving technology. We enjoy our work and the pleased responses from our customers. Call for a free evaluation of your mechanical system.

Long Energy came with the house when I moved to the VOK. Generally happy with service, but…read moreyesterday I woke to no heat, no hot water, no display in the on demand propane fueled hot water heater and it needed parts. Part came in from the manufacturers this afternoon and at 7:20pm I have heat and hot water before the temperature plummets again. Long Energy customer service is excellent, the products good, and their prices fair. A big thank you to Sean and all of the folks who make this company great!

Very rude customer service rep named Matt. I am purchasing a home privately and called to get a…read morequote for propane, and because the house I am purchasing does not show in Google that its for sale he refused to give me pricing. Not very good business practice. I will not be calling back as he suggested, "when I move in."