IT Tech Boyce repaired my computer remotely. I had a security software that did not update…read moreproperly. He identified the problem, uninstalled the problem software and reinstalled it and the upgrade. He was knowledgeable and kind and helped me tremendously. Libertek is an excellent company to do business with and Boyce is a great representative of this. Implant.

I brought my crashed external hard drive into the store to see if they could recover the data from…read moreit. The guy who did my intake explained that it will be $162 due today. I asked if that is a flat fee if they are successful or unsuccessful. He said it was. I asked in there would be any additional fees, he said no. He said if they have to mail it out if they can't figure it out then it would be extra. I told him to not mail it out without first calling me to approve or not approve. He also asked if I wanted them to put the files on a hard drive which would be extra. I said no and asked if I could bring my own hard drive to transfer the files. He said yes. I asked if I should just bring it at a later date to do that and he said yes. He told me it would take 10-12 days. On day 14 I still hadn't heard back so I called. The guy who answered didn't know what I was talking about and had to call me back. Another call where the guy seemed confused about what I was asking. At this point I lost the tiny bit of confidence I had with this place. He called back a second time and said they recovered my files and I asked can I bring my hard drive at 3pm the next day to get my files. He said yes. I arrive the next day to be told by the store manager that it will cost me another $75 to transfer files to my hard drive. I refused to pay and told him nobody said anything about a hidden data transfer fee. He said then I couldn't have my files I paid $162 for them to recover. I was so upset and he admitted it was possible his staff neglected to tell me 2 different times there was this hidden fee. He offered to charge me $50 not $75 for the error. Had I known upfront it would cost $237 not $162 I would never have hired this shady company. I am skeptical and think this is a normal predatory practice of this place

I have been using my wife's old tablet a lot lately. Recently, the screen broke (it first made…read moreweird images, then got all pixelated, then finally the tablet wouldn't turn on). We brought it to the mall to see what could be done, and the Best Buy next door pointed us here. The two guys were friendly and suggested that the screen might need to be replaced. They quoted me a price, which seemed high compared to the cost of a new tablet, but there was stuff on this one that I needed so I agreed. I conditioned my approval on the basis that if the new screen wouldn't fix it I didn't want to pay for anything. A couple of days later and they called to say it was fixed. I picked up and brought it home and discovered that most of the screen worked fine but the bottom inch didn't. I talked to them on the phone and they offered to order a new screen. It arrived in a couple of days and they made the switch. The process is somewhat convenient though I wish they had hours later than 7PM during the week. I am pretty busy on the weekends so getting here to drop it off (then pick it up, then drop it off again, then pick it up again) spread the process out a lot longer then I would have liked. They weren't cheap ($160) but they did quote me up front and they were quick and polite.

I can't image why this store doesn't have a better rating. They did an awesome job for me in…read morerepairing my iPhone. I had ATT's warranty company replace the battery in my iPhone 11 and they ended up messing up the screen. Instead of dealing with that hassle a 2nd time, I went next door from the ATT store to FixTeam to see what they could do. Within 20 minutes, Simon and Joe had me walking out of the store with a perfectly functioning phone. They did a bang up job!

Do not buy bikes for them they advertise with people riding these dirt bikes on the street as if…read moreyou can just ride the dirt bikes on the street you cannot if it goes over 20 mph you cannot write in a Schenectady. They are not gonna help you they're not gonna help you get legal they're not gonna give a damn they're gonna still want you to pay for that bike. Do not go there.

Updated 1.12.26 Still the best, Still 5 star. They will do…read moreanything to make you satisfied with your purchase! Update 9.3.25 This place is the absolute BEST 5 star service walked in w a broken camera lens. Charged $25, was done in 4 minutes. I HAPPILY PAID $30 GO NO WHERE ELSE another local shop was going to charge me $$$$

My OnePlus 8 had a broken screen and the black spot was growing. I needed to get it fixed. Not…read moreonly were they able to remedy the issue but when i discovered a fault with the new one they were quick, efficient and throughly tested the replacement. They were wonderful and I absolutely recommend them for your phone repair needs.

Scam Alert Use…read moreCaution if you're considering doing any type of business or spending your money with ‼ King's Electronics ‼ located at 2627 Broadway Schenectady ‼they are scammers ‼ Paid $150 in advance for a PlayStation 5 HDMI port repair. Console returned completely non-functional. Phone calls ignored; business listed as "permanently closed" online. After almost 2 weeks of being ignored stopped in when I saw the open sign on. They promised to resolve the issue, leading to weeks of promises that it would be ready "next week." Fast forward to today- the owner demanded an additional $150 to pick up the console. Without even showing ir was repaired! The business currently refuses to return personal property without receiving a second $150 payment for a repair that was never completed. ‼PROTECT YOUR PROPERTY & MONEY‼ Avoid leaving your electronics at this location. Check reviews and proceed with extreme caution, sadly I didn't .

the guy charge 130 to fix my screen and it still work and now he saying I gotta pay a 100 more fix…read moreanother screen when thats what I was paying him for please don't go here they scam people for there money

I had an issue with my iPad Pro not charging. I brought it in the get fixed and they replaced the…read morecharging port for a reasonable fee. When I had some issues with inconsistent charging about 6 weeks later, Trenton was able to help me out and replace the port again and provided me with a new charger at no cost. If you need help with a device, Trenton is the guy to call.

Got the form I needed two witnesses to my signature on and filled it out this morning. Called Mike…read moreand he said he'd be there in under an hour. He arrived in 40 minutes with his wife for the two witnesses, charged a reasonable fee and was very fast and efficient. I recommend him if you need and have trouble getting to a notary.

I scheduled a time with him and he was a no show. Since it was only for one document he probably…read moretook the job until he had a better offer. He never cancelled, just was a no show.

Jay is absolutely the best service technician I have ever had the pleasure of using! He went out of…read morehis way to find me the exact OEM screen replacement I needed for my phone and even gave me an opening to have it replaced at his house on a Sunday afternoon! I will definitely refer him to all my friends who might need any kind of electronics service. Once again, he is by far the best! Art S.

I didn't even know a phone could crash! 1 hr and 10 min drive to the most amazing person, Jay, to…read morethe rescue! He was able to restore my phone back to working order(after a full charge) perfectly. Pricing is amazing as well, not taking advantage of an old lady not knowing a thing about cell phone repairs. I can't recommend him enough, worth 10 stars!

They have repaired my swimming pools filter pump motor and its robotic vacuum pump/motor and also…read moremy tubs pump motor. They turn them around quickly and they're saved my hundreds of $ by not having to buy replacements. I highly recommend this gem.

Brought in the motor from my Canada King Dust Collector. Ken put it on his bench and determined…read morethe problem right away. Great service. There are not a lot of businesses that repair electric motors. This was a great find!!!