I was recommended to Spaulding by a local business and he very ably helped me transition from MS to…read moreApple. More recently, I took a non working IPod Classes to TJ when others declined to look at it. Competent and personable.

I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

I contracted these guys to give me an insurance estimate after a power surge fried my hard drive…read more They charged me $50 upfront and never contacted me afterwards. They refused to refund my money and claimed they couldn't help me after all. These guys are scammers. Avoid them and go to ABI Computers a few blocks away on Hoosick.

I have used them for over 15 years. They have always treated me fairly and instead of buying from a…read morebox store with a toll free # I can just call them. Same day service most times.

I walked in and was seen immediately, fixed my problem, a bent pin on my laptop motherboard in no…read moretime flat! A++ A pleasure doing business!

I brought my phone in for them to replace the battery and when I got it back there was water inside…read morethe phone and they also stole my apple display and put in a third party display hoping I wouldn't notice. My settings literally say my display is unknown and my battery needs servicing because these guys are thieves. three other customers came in the store with the same issue after wizkid "fixed" their devices. Now my phone just powers down whenever it wants unless it's plugged in. constantly overheats even when not in use. The BBB and attorney generals office will love this information. Thanks, guys!

I was having issues with my PC not running past a troubleshoot screen, it was fixed in very fast…read moretime that fit my tight schedule and I was told very clearly what went wrong and what could go wrong again. Very nice staff and service!

This place is as good as it gets when it comes to computer repairs. They have been around for a…read morelong time and fix just about anything. Laptops, PCs, custom systems, you name it. They have done work for my family and friends and everyone that goes there says they great. Really great service. They have some of the best repair rates too. You can trust these guys to fix it.

These guys are awesome. I come down from the central Adirondacks to do business with them. They are…read morethoughtful and great problem solvers. They listen to what you want and don't push stuff you don't need. Their prices are reasonable and their service is fast and thorough . . don't go anywhere else !

I have been a customer of Computer Sense for twenty years or more, Andrew has always taken care of…read moremy needs and did his best to explain things to me. He listens to his customers and guides them in the direction that best suits their situation without trying to sell them more than they need.

I just want to give a "shout out" to WillPower. He's a genius at repairing computers or fixing any…read moreIT problem you may have. Not only is he good, but he travels to you and his fees are more than reasonable. Don't let his mild manner throw you. He's just a soft spoken person. Here's his #518-892-4419. Thanks WiiI. Tony

Did super well, fixed my laptop and gave me really cheap prices. Good value for the service he did…read moreand I will be coming back and recommending. Small business that deserves more recognition!

These guys are great! They know their business and are fair and honest. Highly recommend!read more

I don't usually write reviews, but my experience with Comprehensive Computing was so good I had to…read moresubmit one. I messaged them on a weekend when they were aready closed about my daughter's cracked macbook screen, Byrom got back to me right away telling me he would be happy to make the repair. I paid for the screen the next day, dropped off the computer Monday, and picked it up Tuesday. It was like new. They charged approximately half the price other places had quoted. They even said that if the problem was more than just a screen replacement, they would fix it with no extra charge. I highly recommend them.

I was having major issues with my laptop a few months ago. A friend of mine recommended this local…read moreshop in Watervliet. I live downstate, but spend a lot of time in the Albany area visiting family and friends, so I figured I would stop in and check it out. Going into the shop, it was a refreshing change from the big box stores I'm used to dealing with. It's a family owned shop, run by a father and son team. Right away I felt very comfortable that they weren't looking to make a fast buck, but to honestly help fix my problem and gain a loyal customer. They were both very friendly and more importantly didn't talk over my head with a lot of technical mumbo jumbo like a lot of computer tech guys do. After diagnosing the problems and laying out a few options for me, It wound up my laptop was basically toast, which I had suspected. It was about 5 years old, so I wasn't surprised. John gave me an amazing deal on a new Gateway that was twice as powerful as my old one. Not only was the price great, he gave me a really good guarantee on the laptop. If anything goes wrong, I just bring it in and he'll fix it. If you want to support a local, honest family owned business, this is the one. I highly recommend these guys.

I went to A & E computer service to repair my laptop when I broke the plug off from side of…read morecomputer I paid the $40.00 charge to look at it . they called me the next day to tell me my computer crashed and it couldn't be fixed. ? I went in the next day to pick up my laptop and was told I could buy one of there refurbished laptops for a great price. I would like my laptop fixed at a fair price. It can't be fixed your computer crashed, BUT it's the plug. It's crashed. I later went to V Tech computer repairs off Wolf Rd, they repairs my 2 year old laptop charged me $40.00... YES IT CAN BE FIXED

They have always helped me I purchased 2 refurbished…read morecomputers from them last May One was just not working correctly I also purchased a 2 year extended warranty for 2 years for 2 . 50 or 75 per computer One of the laptops kept shutting down , I upgraded to a better one for a little more money They definitely know what they are doing re computers Dwayne the owner always does his best to help me

There are at least four locations in the area for Computer Answers - Albany, Schenectady, Clifton…read morePark, and Bennington, VT. - according to the business card I picked up in the Clifton Park location. If you search online you may also see locations in East Greenbush and Brooklyn. I'm going to describe my experience only at the Clifton Park location. Attention: The phone number listed on Yelp is correct: (518) 383-0313. The number listed on their webpage and all paper generated documents at the Clifton Park store (e.g., claim checks & receipts) is incorrect. They list their business hours as 9 am to 9 pm seven days a week. This does not necessarily mean that they have a technician on duty during those hours. The Clifton Park location shares space with a Smoke Shop which is open during those hours. When I visited the store one afternoon to inquire about bringing my desktop PC in for repair, the employee I spoke with told me I could return that day with it by 6 pm. I did return by 4:30 pm and that employee was not there but a second employee whom I had observed during my earlier visit was able to receive my 3-year-old PC, add me to their customer base, and provide me a claim check. I also picked up one of their business cards from the counter and noticed the next day that it said on the reverse side that new customers could receive a 10% discount. CA makes a point of promoting free diagnosis within 24 to 48 hours. This was emphasized by the first employee I encountered. It being a Tuesday when I brought the PC there, I called them on Thursday afternoon to check on the status. The employee who answered the phone said they had not had a chance to look at my PC since they were very busy. When I asked when I might expect to hear the result of their diagnosis, I was asked if I had paid an "expedited fee." This was the first I was hearing about an additional fee, and it was explained that the fee would allow my PC to leapfrog over other customers who were in the queue. I wondered if that leapfrogging would apply to diagnosis, repairs, or both. I didn't ask, and I didn't inquire how much such a fee would be. I decided to give them until Monday, assuming they did not work on repairing computers over the weekend. Monday afternoon I went to the shop in person to inquire about the status of my PC. On this visit I met Dwayne. He pulled my order up on their database and explained to me what their diagnosis had revealed. He said that my rotary drive with all the software had a problem and needed to be replaced. I said I thought the problem was not with the rotary drive but with the solid state drive that stored all my data since a check disk analysis I had done was successful on the rotary drive but failed on the solid state drive. He assured me that their analysis was accurate, and they could start the transfer of the drive's content to a new drive momentarily. When would it be completed? He seriously doubted it would be finished by 6 pm when he would be leaving. When he came back to work at noon on Tuesday, he would call me. Not having received a phone call by 1 pm on Tuesday, I called them. Dwayne explained that they now had found that the solid state drive also had some sectors that had failed and that drive also needed to be replaced. The transfer process needed to run overnight. He would tell the other staff person to check it out in the morning on Wednesday, and if everything looked good, to reassemble my PC. He would call me when the work was complete. Not having heard from anyone by 1 pm on Wednesday, I called them. Dwayne said my PC was ready for pickup. By 2 pm Wednesday my PC was fully connected at home and the first thing I realized was that all of my data had not been restored to the solid state drive! Instead of cursing, crying, and pulling my hair out, I crossed my fingers and hoped that my practice of backing up the data on that drive nightly to the cloud would successfully now restore the missing files. YES!!! Let this be a lesson to those of you who may be reading this and considering that you can always rely upon someone else to pull you're as* out of the fire when you have a problem. I'm sure if I were familiar with repairing computers I would have saved a lot more money than the 10% on their bill. But you expect to pay them for their experience, available equipment, and the three year warranty that they provided. Either way, $441 before sales tax is either acceptable or unreasonable depending on your perspective. But what was that $18.87 service charge? Addendum: It's now Friday, and the PC has been working just fine since I picked it up on Wednesday and restored the missing data. The phone rings, and who is on the other end? Dwayne! Is he calling to ask me if I'm satisfied with the quality of their work? No. He's letting me know that they just realized that there were additional files that were available to have been restored to my solid state drive.